The condo was fantastic, extremely clean, beautifully decorated as confirmed by the photos and an amazing balcony with sunrise views. The condo came equipped with everything you could possibly need, even beach towels, a beach umbrella, one beach chair and a couple of boogie boards and noodle, which was a surprise to me as we were going to rent some of these items. All of the appliances in the kitchen were very high end, even the garbage can, if you want to call it that!
The reason I rated the accuracy of the listing and communication with the Property Management as a "2" is as follows:
The description of the property stated that the Master Bath had a whirlpool tub and this was not the case. Yes, the brand name on the plate read Jacuzzi/Whirlpool, however it was NOT A JETTED TUB. I think most people would agree that Whirlpool or Jacuzzi generally denotes a jetted tub. It was a large SOAKING tub and should have been stated as such in the description. Many of the other properties listed their Tubs as soakers. This may not be an important feature for some people but this was one of the main reasons we rented this Condo and we were terribly disappointed when we arrived. The description on the property needs to be updated to reflect soaker tub not Whirlpool or Jacuzzi.
The other issue was with Cinnamon Beach Vacations, the Property Manager. Everything flowed very smoothly with the process of booking with them including the contract and initial e-mail I sent 4 months prior with a few questions, specifically about the Tub as the pictures looked like this was not a jetted tub , but I thought perhaps the images were outdated. They replied within 4 hours (amazing) and answered only some of my questions and stated they would get back with me about the tub and some other things. They never replied. I sent 2 more follow up emails a few weeks before we left but they never replied. When I arrived at the unit I sent another email via the app they supplied stating my disappointment with the description of the so called Whirlpool/Jacuzzi tub and, again, no response. The Condo was amazing in all respects, however, due to the lack of communication with Cinnamon Beach Vacations, once they had your money, I would be hesitant to book another property thru them.