I cannot say enough about Villa #21 and Elite Vacation Rentals. From initial booking to our departure, nothing was missed (and if it was, it was rectified immediately). Kirsten and Colby were attentive yet unobtrusive, and always available to answer questions. The villa is new to the rental market, impeccably clean and stocked well beyond typical rentals (think rice cooker! Shampoo/conditioner/shower gel in every bathroom - including the outdoor showers! Boogie boards, snorkel gear - you name it, it was there!). It is a <5 minute drive to MK Beach Hotel, and centrally located to the airport and towns of Waimea and Kawaihae.
We travelled with both our moms (in their 70's), two teenage kids and their friends (8 total). More than enough space for all, and the plunge pool was perfect for afternoon conversation and cooling off after a day of sightseeing or at the beach. We ordered groceries to be available on arrival, and everything was fresh, organic where requested, and organized beautifully.
We happened to be at the villa during the beginning of construction on the unit next door (about which we were warned prior to arriving, but after booking) and although it was loud during some (not all) of the days, we were never awakened nor bothered during all-important sunset cocktails. Elite handled this situation so professionally. Their customer service really is unparalleled.
We chose to purchase resort access, and were able to use both the Mauna Kea and Hapuna Beaches (although Hapuna Prince Hotel is also under construction, the public part of the beach is as gorgeous and not a jackhammer could be heard). Charging privileges were available to us, and the kids had a blast renting SUPs and surfboards, not to mention consuming multiple virgin piña coladas.
One week wasn't enough, and we plan to return for two next year!
Amy & Derek Thompson