2/10 Terrible
Michael S.
Oct 27, 2024
Disliked: Cleanliness, check-in, communication, location, listing accuracy
Smelled so bad we couldn’t stay…BEWARE!!!
As soon as we walked in the door there was a strong nursing home smell. We noticed separation in spots of the flooring in the kitchen and bedrooms. He had a do not wear shoes sign.That would've been fine if the floors were in better shape and the wood transition strips between the rooms weren't raised and splintered. The steps were very steep and narrow with metal strips on the front. The grass around the cabin was thigh high in every direction. I contacted Chris within 5 minutes of being there and told him we weren't staying the because the smell was so bad, floors were rough, and the grass was high. He responded with "you paid 100 bucks a night for your stay may I ask what the issue is?" and "THIS IS NOT GRASS. THERE ARE MEADOWS every where this is not a city you are in national forest. Did you see any grass anywhere? We mowed it around the firepit and more." I asked Chris for a partial refund (cleaning fee and 2 nights) because the cabin smelled so bad, we were not staying there, and the pictures on VRBO were misleading. He said he would check it out the next day and see what he could do. I tried to contact him several more times with no response. I contacted VRBO about the situation, they called him, he refused to get on the call with me or refund me any money. All of his responses have been very demeaning, condescending, and arrogant. PLEASE THINK TWICE BEFORE BOOKING THIS CABIN!!!
Michael S.
Stayed 3 nights in Oct 2024