2/10 Terrible
Michael P.
30 Oct, 2022
Liked: Check-in
Disliked: Communication, listing accuracy
It’s all about the Benjamin’s, NOT the Customer
Nice place. Horrible experience. Understand, once the homeowner has your money, they don’t care about you at all!!!! Also, the rental agreement is the Bible. You are out of luck if anything doesn’t work and construction is occurring next door. I have handicap family members that require an elevator. The elevator was out of service the entire stay. They could not come on vacation with us!!!! The repairman never showed up after the managing property company ensured us they would be there three consecutive days. Ceiling fan remotes didn’t work. But the best of all, continuous construction occurring next door from 8am to 7pm everyday!!!!! Loud generator, sawing, pneumatic nail guns, construction workers watching you, sawdust everywhere, and super loud music. How can anyone relax???? You are completely powerless. We were treated like trash. I can not recommend this residence or the managing property company. I just threw away my money on the worst vacation experience of my life. Lot’s of lessons learned. I will never return to this rental property or use the managing company. All my request fell on deaf ears. So let’s review…..They have your money, the rental agreement is the Bible, and they don’t care about your concerns or issues. Better luck to future renter’s!!!!
Michael P.
Stayed 7 nights in Oct 2022