8/10 (良い)
Mark B.
2025 年 4 月 1 日
良かった点 : 清潔度、ロケーション、掲載情報の正確さ
気になった点 : チェックイン
House 5 Stars! Booking Escape Room Level Hard.
The stay and property were great. No complaints there. Clean, comfortable, and exactly as expected. I really couldn’t ask for more when it comes to the space itself.However, the booking process was a different story, and that is why I'm not giving this a five star review.This isn’t my first short term rental. I’ve stayed in many across the country and a few internationally, so I know the usual process. But I’ve never had to jump through so many hoops just to book a two night stay.First, I was required to sign an 18 page contract. Fine, I understand wanting to cover all bases legally. Then I had to upload a photo of my state ID, front and back. Again, understandable.But it didn’t stop there. After my credit card was already charged, I was sent to a facial recognition site where I had to turn my head left, right, and all around. Once again, I understand. You want to make sure I am who I say I am.The tipping point came when I was asked to provide a utility bill because my billing address didn’t match the address on my ID. I have two homes, which is not uncommon nowadays. At that point, I was ready to cancel the reservation. I called to explain the situation, and only then was I told the utility bill wouldn’t be necessary.By then, I had spent half a day just trying to finalize the booking and honestly, I didn’t even feel like staying anymore.Everything after that was fine, but because of the excessive steps required, I would not book with Escape to Blue Ridge.
Mark B.
2025 年 3 月に 2 泊滞在