2/10 Horrible
Bob R.
9 de abr de 2025
Aspectos negativos: Limpieza, comunicación, ubicación y precisión del anuncio
Untrustworthy Host
While we were looking forward to a relaxing getaway, there were several significant issues that impacted our overall experience. First and foremost, we were not informed prior to our trip that the pool would be closed and under construction despite emphasizing to the host that this is our number one priority. The construction work continued throughout the entirety of our stay, all day, every day, and was accompanied by loud noises from power tools, jack hammers and a bobcat. Additionally, the air conditioning unit was broken when we got there, but the host insinuated we left the sliding door open to cause the malfunction. Perhaps most disappointing was the tone of our phone conversation upon arrival when we raised our concerns about the closed pool and construction. Instead of receiving understanding or support, we were met with dismissive comments such as “I don’t have sympathy for your situation” and “I don’t think it’s that big of a deal,”. The host was extremely disrespectful and not once apologized for not disclosing the broken pool/construction during our stay. We understand that pools break and construction is inevitable, but the lack of honesty and complete disregard for his customer shows me this is a place I would never want to rent again. The host is shady and rather than being honest, wanted to make a quick buck. There are many places in the area to rent. Stay away from this one.
Bob R.
Se alojó 7 noches en marzo de 2025
