4/10 Poor
Dave H.
Apr 13, 2025
Liked: Location
Disliked: Check-in, communication, listing accuracy
Great Location - Unit Outdated - look for another
First: I am typically not very critical on my reviews but this one is worth providing enough detail to warn others. We use VRBO all over the world however this is our first trip to Kauai. We don’t eat out much so we really do use VRBO as a home with all the typical amenities. Check in information was late causing my wife some anxiety. Best part is its location. Right on the beach with a beautiful view. Central so it is easier to sightsee to the north, west, or the south. Great pool.Disappointments:Internet not working; ended up using another unit’s internet. No toilet paper, paper towels upon arrival from the airport. Very limited and old cookware and silverware. No dishwasher detergent. Could not cook anything in the oven. Pans lopsided. Everything in the unit was from the 80’s. Ice maker didn’t work. Property manager never returned calls. Expected washer and dryer in unit not a shared coin operated laundromat. After talking with others and completing additional searching on VRBO there are other units in the same complex the same size or larger that have been upgraded and have the amenities I would expect and that cost quite a bit less. It’s all based on booking earlier than we did. I would definitely return to this complex but book another unit that is more appealing and complete. Note to owner: Time to upgrade so it doesn’t feel like you are staying in a Motel 6 on the island, sell it so someone else can upgrade it, or set the price equal to the value. Mahalo
Dave H.
Stayed 5 nights in Apr 2025
