2/10 (非常に不満)
Charlotte
2024 年 9 月 27 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備、コミュニケーション
When we booked the house as it is advertised for 7 people, Jennifer tried to charge us an additional $ for 5 extra people. We were forced to rent another house for the other 5 people. She refused to work with us. I had to contact VRBO 3 times to get the code. The house was dirty. There was a ham in the freezer, shoes by the front door, the garage was a disaster and it looked like a hoarder. There was trash in the trash can and the whole house felt WEIRD. The two of us decided to go stay at the other house as we didn’t feel safe. I have pictures of everything upon checking in. I booked through Expedia but it turned out to be. VRBO property and it was a big nightmare. Save yourself the headache and don’t book this property. Oh and after we contacted the state attorney general she changed the invoice to state host fees. I have screenshots of everything as well!
Charlotte
2024 年 9 月に 4 泊滞在