2/10 Horrible
Kristen H.
22 de ene de 2025
Aspectos positivos: Llegada y ubicación
Aspectos negativos: Limpieza, comunicación y precisión del anuncio
Filthy.
Dirty towels mixed in with clean ones in the dryer. Dirty sheets on 3 of the beds and got charged a 375.00 linnen fee!! Floors filthy. Chairs at both dining tables filthy. Missing cupboard pieces. Kitchen sink wouldnt shut off. Dirty dishes in the cupboard so you needed to wash items befor you could or wanted to use them. Dirty towels folded up and put back on rack in master suite..Felt ripped on pool table. Security gate leading off the deck was held in place with duck tape! Many missing boards around fencing in pool area.and the pain in several places around the pool is severly chipped and someone it is sharp. After a couple showers the hot water hecame non exsistent. Contacted management company about the pool, that i paid to have heated and was not, they did refund my money for that I contacted them about the rip in flet on pool table amd the missing cupboard piece and they dos offer to send aomeone oit. I said i was just maki g thwm aware so i wouldnt be blamed for damage. Upon checking out i called to talke about the filthy condition of the house. Managment lady said she'd "get back with me" and she never did. Such a raquet to be charged 375.00 for a linnen fee and have dirty linnen. This property needs a face-lift and cleaning. Definitely NOT "luxury" whatsoever!! Kriste Hobbs One diah towel in the kitchen. OnE.
Kristen H.
Se alojó 4 noches en diciembre de 2024