8/10 Good
Nicholas Q., Manchester, UK
20 Aug 2019
Liked: Cleanliness, check-in, communication, location, listing accuracy
What a lovely house
What a lovely house in a private residential golf course community. The a/c had been turned on ahead of our arrival which was a lovely touch and the house was immaculately clean. Compared to all the other properties we have stayed in, it was very obvious that this property was actually a family’s holiday home but it was nice that we could access and use their personal stuff. The confusing excess of electrical switches was made easier with written annotations but some markings had faded, were missing or the switches were in the wrong position of the written declaration “not to be turned off”. There was a comprehensive information sheet but it was a little out of date. The home had access to 3 pools. Unfortunately the larger main pool was shut during our stay due to human excrement and the closest smaller pool was closed for maintenance. Finding the correct keys to access the pools was not too difficult but also not obvious. It did, however, allow me to chance across a vital map to help identify the location of the specific pools we could use. Due to homeowners equipment it was not possible to park the car in the garage and I was also a little disappointed to find that there was a golf cart but we were not allowed to use it... the golf cart would have been the perfect transport around the expansive resort to get to the pools and sport facilities. We did find the one wine glass and we managed to figure out that the power lead had been pulled from the TV box and this did not distract from our enjoyment. I did, however, manage to fix the broken dining room table and hung a towel over the bedroom blinds which had a missing slat. The coffee machine was brilliant once I managed to get to the shop and buy some pods and we survived on our travel instant once we found the well stored kettle. On the whole it was a mixed experience, some of which was clearly outside the control of the owner. We did enjoy the lovely clean home and would recommend to others but the stay could have been a whole lot worse if we were not willing or able to be quite so resourceful. Some tourist/visitor info about the palm desert/Indio area would also be a welcome addition for future guests.
Nicholas Q.
Stayed 3 nights in Jul 2019
