The unit itself was clean, floors, tables, linens, bathrooms, etc. There were minor cleanliness issues with some dishes and the coffee pots but no big deal. There were only three of us so we did not use the dishwasher, they provided a full size bottle of Dawn dish soap (thank you ), so we don't know how well it washes. We hand washed things instead.We did not need to contact the owner about anything. The unit had the pots, pans, and utensils, everything we needed for cooking. The recliners in the living room were comfy. They also provided full size bottles of shampoo, conditioner, and body wash, which was very nice.The king size bed has a firm mattress with an egg crate style topper on it, which softened the mattress some. Overall it was comfortable. Our 7-year-old slept well and did not have any complaints about his mattress. We could not get the patio doors to lock ( human error ? ) but we were on the third floor so it didn't matter. We felt safe in the area. Being a woman I even felt safe enough to walk on the beach by myself and take our 7-year-old to the beach by myself. The other people we met that were staying in the building were nice, so were the people on the very uncrowded beach. The balcony view is much better in person. I think you are closer to the beach than it appears in the pictures. We spent most of our time out there when we were " home" .The view is wonderful. There is almost a constant ocean breeze so you could sit on the balcony even if it is very hot outside. The balcony furniture was nice and spider-free !! There was a table with four chairs so we could eat on the balcony. There were two comfortable wicker chairs with a small table in the middle, And also two " zero gravity " chairs. I believe that's what they're called, also with a small table in the middle. The pool area was also clean. I noticed when it was almost closing time for the pool the employees began sanitizing the furniture in the pool area. Going through the pool area is one way of getting to the beach, which is a short easy walk. The unit has beach chairs, beach toys, and towels. There is also an outdoor shower and hose near the pool to spray yourself off with after a day at the beach. We would like to thank the owners for letting us stay in they're great condo !!