The elevators were slow or not working. The pool was closed for repairs and the water was shut off in the building one day for 2 hours. The parking garage is not made very well the turns are to tight.
Nancy C.
2025 年 4 月に 5 泊滞在
8/10 (良い)
John M.
2025 年 2 月 13 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Work stay at Waikiki
The stay was good but the property needs updating. There was not enough hangers, no dresser and the toilet kept running. Also I didn’t like the add on bidet.
John M.
2025 年 2 月に 4 泊滞在
10/10 (非常に良い)
Vince R.
2025 年 2 月 9 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Awesomeness
What a wonderful location clean room and we had an absolutely great staycation. Garentee we will be back
Vince R.
2025 年 2 月に 2 泊滞在
10/10 (非常に良い)
Jennifer Y.
2025 年 2 月 8 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Wonderful stay and lots of space!
We had a wonderful stay at the unit and it was great to have parking included. Being at the top penthouse unit included a nice view from the balcony and an entire full kitchen. Bed was comfy and we felt very comfortable!
Jennifer Y.
2025 年 2 月に 4 泊滞在
10/10 (非常に良い)
May Ly V.
2025 年 1 月 22 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Ms.
Very nice penthouse. We would love to stay there again.
May Ly V.
2025 年 1 月に 6 泊滞在
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10/10 (非常に良い)
Chad M.
2025 年 1 月 20 日
Great hosts, great condo!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We loved our stay. Amazing views and location. Just as described. Hosts also answered all questions in a timely manner. Would recommend!
Chad M.
8/10 (良い)
Eva P.
2025 年 1 月 18 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Mostly Great
The suite itself was very clean and having an actual separate bedroom was nice. The view of Diamond Head and partial ocean view was spectacular. The suite was well stocked especially with extra towels. I found the owner to be easy to communicate with the host via by email. The only two issues are out of the host’s control…..noise from the busy street below and the terrifying entrance to the parking garage. Also the first parking space is extremely difficult to pull in and out.Overall I would recommend staying here. The price is certainly reasonable for staying in Waikiki.
Eva P.
2025 年 1 月に 7 泊滞在
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10/10 (非常に良い)
Ann O.
2025 年 1 月 5 日
Enjoyed our stay
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
This was a perfect place for me and my parents to stay while we visited the Pearl Harbor monument. There was a nice view of the city and harbor from the balcony and we could see sporadic fireworks on New Year’s Eve. The place was clean. Only reason for the four stars on cleanliness is that the couch is a bit loved with some spots. But we were definitely pleased with the cleanliness and comfortable staying there. I was on the pullout couch and it was reasonably comfortable. It is super close to some restaurants (next door) and a couple of markets (a block or two) - easily walkable for me to bring stuff back, which was very appreciated given parking on city streets was scarce. The reserved parking spots are a definite plus - the ramp would be tight for a large vehicle. Check in and check out was straightforward. Would absolutely stay here again!
Ann O.
8/10 (良い)
Tiare P.
2024 年 12 月 16 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Aqua Palms
The room was nice - the placement near the elevator was a bit noisy in the night but otherwise a great place to stay!
Tiare P.
2024 年 12 月に 6 泊滞在
6/10 (普通)
Brandi M.
2024 年 12 月 13 日
良かった点 : 清潔度、チェックイン、ロケーション
気になった点 : 掲載情報の正確さ
Not quite like pictured
Brandi M.
2024 年 12 月に 3 泊滞在
10/10 (非常に良い)
Richard
2024 年 11 月 7 日
良かった点 : 清潔度、施設のコンディションと設備、コミュニケーション
Enjoyed our stay ..
Richard
2024 年 10 月に 10 泊滞在
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10/10 (非常に良い)
Savanna C.
2024 年 10 月 24 日
Live Aloha
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
I was so blessed to be able to stay in this rental on such short notice. It was exactly like the pictures. Views are amazing easy to get in and out of Waikiki just a perfect location. I am born and raised on Oahu and have never stayed in Waikiki now that I know this place is is accessible I will definitely book again on my next trip back home. Mahalo Nui Loa for the hospitality.
Savanna C.
2024 年 10 月に 6 泊滞在
8/10 (良い)
Judy M.
2024 年 10 月 14 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Vacation
Great place. Clean. The only negative thing I have to share is the bed pillows were too flat for my liking as the shower head was too weak. Other than that the AC was cold and the balconies were lovely. Would stay again.
Judy M.
2024 年 10 月に 5 泊滞在
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8/10 (良い)
YUKI N.
2024 年 9 月 28 日
Let us stay again!
Rating Details:
The property manager was adequately helpful.
The vacation rental was very clean.
I was more than happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We have been staying at the Island Colony through Lei Hawaii, but this is the first time we have chosen an Aqua Palms room. The size and layout were satisfactory, and it was clean and comfortable. Overall, it was a very good stay and we would like to rent that room again. Please allow me to tell you what we noticed for in case that we will rent it again.1. We noticed that you had left a beach parasol and would have loved to use it, but it was either dirty or mouldy and could not be used.2. The sofa bed have some spots and the fabric in particular smelled as if it had absorbed sebum and sweat and accumulated.3. The bed sheets and pillowcases smelled not compretely dried.4. There was only one set of towels each. Even though this is not the same as hotel service, it would have been helpful if at least two sets of towels because we still have the other set when we need to wash one set.We would be grateful if you would consider the above.We will be happy to book again from you next year.Best regards,
YUKI N.
8/10 (良い)
Michelle
2024 年 9 月 14 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備、コミュニケーション
Floors definitely need a deep clean otherwise it was a good place to stay for price and parking!
Michelle
2024 年 8 月に 8 泊滞在
10/10 (非常に良い)
Chloe T.
2024 年 9 月 11 日
良かった点 : 清潔度、チェックイン、コミュニケーション、掲載情報の正確さ
Clean and Comfortable
Unit was clean and comfortable. The view was also nice. I'll definitely re-book in the future.
Chloe T.
2024 年 8 月に 7 泊滞在
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10/10 (非常に良い)
Joenelle M.
2024 年 6 月 30 日
Such a great place!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
My family and I really enjoyed our stay here! Very comfortable and lots of accommodations that kept our family happy and well taken care of! Thank you so very much for everything.
Joenelle M.
2024 年 6 月に 7 泊滞在
10/10 (非常に良い)
Joenelle
2024 年 6 月 29 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備、コミュニケーション
The place was very accommodating and my family and I had a wonderful time staying at the PH! Definitely would recommend!!
Joenelle
2024 年 6 月に 7 泊滞在
6/10 (普通)
Lori H.
2024 年 6 月 21 日
良かった点 : 清潔度、ロケーション、掲載情報の正確さ
気になった点 : コミュニケーション
Birthday vacation
Everything was fine with the room but when i tried to call the number listed for property management the recording is all in Japanese and when i left a message nobody responded so i always had to e-mail them which they did respond by e-mail but i would have rather talked to a person. The remote did not work in the bedroom they did send a new remote with no batteries in a few day later. They only had one small piece of soap for 3 people to wash hands & shower. The air conditioning drainage flooded the room & i tried calling since it was a emergency since the water was coming out of the ceiling luckily their was a mainteance man in the hallway & he fixed the problem. He said the air condition drainage was blocked. The view was nice & the location was really nice. You can catch the trolleys right in front of the hotel to go to Ala Moana Mall to Waikiki with a all day pass.
Thank-you,
Lori
Lori H.
2024 年 5 月に 7 泊滞在
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10/10 (非常に良い)
2024 年 6 月 18 日
Penthouse condo
Rating Details:
The property manager was more than helpful.
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
This was our second visit to Honolulu and second stay at the same property. We found the condo generally clean and comfortable. As before Lei Hawaii Realty ensured a seamless experience. Our only issue with the unit was that the shower walls had not been properly cleaned. We had to remove hair from a previous guest.
8/10 (良い)
Tana
2024 年 6 月 7 日
良かった点 : 清潔度、施設のコンディションと設備、コミュニケーション
Tana
2024 年 5 月に 3 泊滞在
2/10 (非常に不満)
pzm a.
2024 年 5 月 6 日
良かった点 : ロケーション
気になった点 : 清潔度、コミュニケーション、掲載情報の正確さ
Very disappointed
Checked in about 5 on a Saturday. Went to the room excited about settling in and going out to a nice dinner. Went to the room only to fin the only toilet was full of bowel. Mu some spent five minutes trying to plunge the toilet and keep it from over flowing. We then sat down to relax only to fine that neither tv worked and there was no cable. I called the first contact number I was given and it went to voicemail, I then called the second number and it went to voice mail. I then called the third number I was given only to be told the voice mail was full and not accepting new messages. I then went to the front desk of the condo property and they sent an essays to the owner. I then checked into a regular room for the night. I was still hopeful we would hear something back and be able to move into the original VRBO unit. That ever happened. We never heard back fro Lei Hawaii Realty even after repeated calls. The owner of the unit did say he was reporting the problems with Lea Hawaii Realty. Nothing was ever done.
pzm a.
2024 年 4 月に 7 泊滞在
10/10 (非常に良い)
LaRena P.
2024 年 4 月 28 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Perfect location!
Check in was easy and seamless. Penthouse was clean, furnished (extra towels, sheets/blankets/pillows, toilet paper, pots/pan to cook, silverware, beach chairs, mats, fan etc) and was convenient to stay walking distance from main Waikiki attractions. Parking was easy to locate only thing is that there were 2 times we had to report that someone else was parking in one of our assigned parking spots. Also, A/C was not working properly upon check in but was fixed next day. Then A/c would intermittently stop working throughout our stay As well so we had to call maintenance again. it was pretty warm but was fixed. But overall, my family and I felt at home and enjoyed our stay. We will definitely stay here again the next time we visit and recommend to our friends/family.
LaRena P.
2024 年 4 月に 5 泊滞在
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8/10 (良い)
Atsuko I.
2024 年 4 月 23 日
Good location and clean,but old facility.
Rating Details:
The property manager was adequately helpful.
The vacation rental was spotless.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Overall it was a nice vacation rental. It could be nicer if customer support respond promptly and replace the broken microwave and air-conditioner in living room while we were staying.
Atsuko I.
2024 年 3 月に 7 泊滞在
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10/10 (非常に良い)
TIAN M.
2024 年 4 月 21 日
great experience
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
stayed at this place for a week as a family. room is bigger than it looks on website. very clean and close to all amenities. highly recommended