1. Booked for Easter weekend. @ beach Easter morning sunrise kicked off @0755am due to construction. Beach access blocked, called PM and told they "thought they were done Thursday. You could drive to boardwalk beach access." Bulldozers, construction equipment worked all day/night with lights shining in windows, noise etc. Beach access with Disabled family member/beach access was reason we chose rental. (have videos)
2. No screens in any window at all, including second and third floor. had a six year old which was very unsafe.
3. During stay family members were in driveway by cars getting ready to go eat. "Caretaker" came into yard and started spraying chemicals around yard in the wind and family members and cars sprayed with unknown chemicals. Had to ask them to stop. Reported to PM.
3. Major allergy issues first night, called PM AS I AM ALLERGIC TO CATS AND MANY DOGS, SAID THERE WAS NO PETS BUT FOUND BLADK BLANKET FULL OF WHITE PET HAIR.5. Messaged that in order to check in required primary renter to do a walkthrough. Not aware until after booking, delayed arrival by a day as my adult children were arriving first and could not.
4. (see below)-belongings of someone else in freezer upon arrival. When we received post cleaning instructions told NOT to put bedspreads to be washed. This was listed as enhanced clean property. Tub water yellow (pic)
5. location is EXCELLENT and as listed IF THE BEACH ACCESS IS OPEN AND THEY ARE NOT DOING CONSTRUCTION.
6. This is not like a traditional rental, more like being at your mother in laws for the weekend. The house has family pictures everywhere, all rooms, bedrooms common areas, it doesn't feel ike you are at the beach. It is dated, beds and mattresses are horrible except master which is great with a sleep number bed.
6. Upon reporting issues owner initially said they would refund, but only with check not through VRBO. Never received.
7. Through later conversation, became apparent that they have a certain "type" of renter they prefer and once they saw the entire family (myself, three adult children, one grandchild age 6) we weren't who they wanted there.
8. Followed all checkout procedures to a T including using a leaf blower in garage, gathering all trash, washing/folding beach towels, folding on bed & NOT washing blankets, clean fridge, dishwasher, etc. Owner fabricating issues to avoid promised refund. Took video of entire house/porch area & 54 pictures of all rooms prior to checkout.