6/10 Okay
Sylvia G.
10 April 2025
Liked: Check-in, location
Great Location, But Lacking Comfort, Essentials, and Communication
The location was a big plus—less than a mile from Dollywood and inside a private, gated resort with a secure entry code. Just be aware the road to the cabin is very steep, so a 4WD vehicle is highly recommended.The cabin included some basics like pots, pans, and a coffee pot, but it was missing many of the essentials that make a stay convenient. No coffee filters, no salt or pepper, and no ice machine. I brought both K-cups and ground coffee, but without filters, neither was usable. Food delivery wasn’t available either, which was frustrating.Towels were another issue—just one small, old towel per person with no extras, and nothing provided specifically for hot tub use. The hot tub itself had plenty of posted rules, including a sign saying you’d be charged 400 if you broke the spa cover—but the cover was already old, moldy, and broken when we arrived. There were no simple instructions for using the hot tub either, which would’ve been helpful.Although the cabin is advertised to sleep 8, it didn’t offer enough comfortable seating for even the 4 of us. The main couch was a springy pull-out bed, and seating was tight. While there was a pool table, it felt like wasted space—we would’ve much preferred more cozy, functional furniture instead.To make matters worse, I messaged the host with a question and never got a response. That lack of communication really impacted the experience.Overall, the location is fantastic, but the cabin needs updates to be truly guest-ready
Sylvia G.
Stayed 4 nights in Apr 2025
