I’ll try to be short, succinct, fair and balanced.
The POSITIVES: Million Dollar View, located in a very peaceful and quiet end of the island. Outside deck and Pool are phenomenal. If you want peace and serenity, this is an exceptional location. 25 Minute drive to town, but overall doable if your comfortable driving on left side of road.
The NEGATIVES: This property is under new management and based on all communications through VRBO App and emails they are less than reputable. Onsite management resource rarely was available when needed, which was pretty much every day. Management company claimed they were unaware of the poor condition of the property which is hard to believe based on comments from previous renters review in December who had the same issues. Bottom line Villa Magens should have never been rented based on its current condition.
WHAT YOU CAN EXPECT: Broken Windows, Windows Missing and Boarded Up, Sliding Glass Doors that do not lock, Internal Electrical Problems with Lighting, Significant Water Supply Issues, (had to turn off and isolate water pump every night), No Hot Water in one Upstairs Bedrooms & Downstairs Half/Bath, Internet and Satellite TV issues, Broken Deck Furniture, Dilapidated Gas Barbeque, Evidence of Roof Leaks and Mold, and last but not least RODENT Infestation, found Mouse and Rat Feces in Kitchen, Laundry Room and Bathroom. They had poison traps out, so they knew of the problem. RODENTS ate fruit that was on counter and there was feces on counter. We tried to work out an amicable resolution with a partial refund, but all I got were excuses, half-truths and blaming COVID.
RECOMMENDATION - Walk away from this rental! Villa Management is questionable. If you want more info or actual pictures, videos, texts and emails to Villa Manager, I have them all to support my claim. Looks like Owner now has removed his listing with VRBO which is positive proof of our claim!