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Regent Palace Hotel

Hotel with a 24-hour front desk, steps from Piccadilly Circus

Reviews

5.8 out of 10

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
Glasshouse Street, Piccadilly Circus, London, England, W1A 4BZ
  • Piccadilly Circus
    ‪2 min walk‬
  • Leicester Square
    ‪6 min walk‬
  • Trafalgar Square
    ‪8 min walk‬
  • London (LCY-London City)
    ‪46 min drive‬

Rooms & beds

Spaces

En suite Double/Twin

  • Sleeps 2

Standard Single

  • Sleeps 1

Standard Double/Twin

  • Sleeps 2

Standard Family Room

  • Sleeps 4

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About the area

London

Located in London City Centre, a neighbourhood in London, Regent Palace Hotel is in the entertainment district. Buckingham Palace and The British Museum are notable landmarks, and the area's natural beauty can be seen at Hyde Park and Green Park. London Eye and Madame Tussauds Wax Museum are not to be missed.

What's nearby

  • Piccadilly Circus - 2 min walk - 0.2 km
  • Leicester Square - 6 min walk - 0.5 km
  • Trafalgar Square - 8 min walk - 0.7 km
  • Buckingham Palace - 16 min walk - 1.4 km
  • Big Ben - 19 min walk - 1.7 km

Getting around

  • Piccadilly Circus Underground Station - 1 min walk
  • Charing Cross Station - 12 min walk
  • London (LCY-London City) - 46 min drive

Restaurants

  • ‪Cakes & Bubbles - ‬1 min walk
  • ‪Brasserie Zédel - ‬1 min walk
  • ‪San Carlo Cicchetti - ‬1 min walk
  • ‪Picturehouse Central Cafe - ‬1 min walk
  • ‪St James Tavern - ‬2 min walk

About this property

Regent Palace Hotel

Hotel with a 24-hour front desk, steps from Piccadilly Circus
This hotel features a bar/lounge, dry cleaning and a 24-hour front desk. Other amenities include a front desk safe and multilingual staff assistance. Housekeeping is available on request.
Regent Palace Hotel offers 888 accommodations with coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested. Rollaway/extra beds are also available. Housekeeping is provided on a daily basis.

Amenities

Bar
Laundry
Housekeeping
24/7 front desk

House Rules

Check in after 2 PM
Check out before noon
default

Pets

No pets allowed

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Frequently asked questions

Is Regent Palace Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Regent Palace Hotel?

Check-in begins at 2 PM.

What time is check-out at Regent Palace Hotel?

Checkout is at noon.

Where is Regent Palace Hotel located?

Located in London City Centre, this hotel is steps away from Regent Street, Piccadilly Circus and Piccadilly. Leicester Square and Trafalgar Square are also within 10 minutes. Piccadilly Circus Underground Station is only a 2-minute walk and Leicester Square Underground Station is 6 minutes.

Regent Palace Hotel Reviews

Reviews

5.8
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 10 out of 181 reviews
Rating 8 - Good. 42 out of 181 reviews
Rating 6 - Okay. 56 out of 181 reviews
Rating 4 - Poor. 48 out of 181 reviews
Rating 2 - Terrible. 25 out of 181 reviews

5.8/10

Cleanliness

6.0/10

Staff & service

5.2/10

Property conditions & facilities

Reviews

This review was submitted before 2018 and has not been verified.

2/10 Terrible

Chad, Houston, Texas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beware of the Regent Place

Unless you are use to renting you hotel rooms by the hour, I would not recoment the Regent Place Hotel in Soho. The carpets are stained thourghout, the bed was not on a frame, rather it was just setting on the floor. The comforter was stained and the bathroom was the size of an RV. This place is a discusting pit, and I don't know how any reviews could have rated it any better.
This review was submitted before 2018 and has not been verified.

4/10 Poor

Paula, San Diego, CA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great if you can stand the drawbacks!

This hotel is the greatest, price-wise and location-wise! But be prepared for lots of noise, hotel supplies running out and not being replaced, cursory room cleaning and bed changing. Do yourself a favor and ask for an "inside room," away from the street, where noise is a little better. We had 3 different rooms during a 2-week stay, and quality varied from floor to floor-comfortable and clean in one room, lumpy beds and cursory cleaning in the next. And watch out for slamming doors jolting you awake in the middle of the night no matter where you are! This is a good place for the young and restless and those who don't mind roughing it. Staff is friendly and helpful to the point they can be.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Michael, New York, NY

Disliked: Property conditions & facilities, room comfort

Not a Palace

While the Regents Palace is very nicely located just off Picadilly Circus and is easily accessible by bus or tube, the hotel does not live up to the standards set by US travellers. The 'en suite' bathroom is a very small prefabricated plastic room set inside the hotel room, and is very small. A plastic curtain separates the shower from the toilet and minature handbasin. So, while not a palace by any means, the hotel may be satisfactory to those who do not mind the cramped 'bathroom' and who will benefit from the great location.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Anesa, Orlando, Fl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

Great little place. Right outside the Westend and walking distance to all the shows, shopping and most of the sights. Big Bus Tour stops right on the corner. It was fun for our first wisit to London and would stay there again.
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

uniquement bien placé

hotel tres bien placé, c'est le seul avantage,j'ai ete piqué par une araignée donc limite propre,deco nulle,salle de bains privée style formule 1,chambre pour 2 minuscule et bruyant,pas cher
This review was submitted before 2018 and has not been verified.

8/10 Good

Amy, Croydon

Disliked: Property conditions & facilities

Best Budget!

Ok so if you are looking for luxury DO NOT book this hotel. But if you are looking for somewhere thats cheap, in a good location and you are not too fussy what the room looks like - this is for you! The room wasn't so amazing but the bed was comfy at least. Advise anyone who is staying here to get an en-suite room and bring towels!! I am satisfied with this hotel, it catered for my needs - somewhere to drop my bags off and then crash at the end of the night!
This review was submitted before 2018 and has not been verified.

4/10 Poor

olivier, france

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

bien placé mais un peu sale

chambre propre et lit refait chaque jour: pas de problème! mais en ce qui concerne les toilettes, c'est différent. Il faudrait peut-être les nettoyer de temps en temps! je recommande qd même cet hotel pour sa situation idéale et son prix.
This review was submitted before 2018 and has not been verified.

8/10 Good

scott, Forks, WA, USA

Liked: Staff & service

regent palace

we read the other reviews and decided on this hotel because of price and location - the hotel is somewhat run down and my bed sagged badly, but really all was fine given the MUCH more expensive alternatives, and the location is great - one thing though, there were bedbugs - I read about them on the internet, Harvard School of Public Health website - they are not a health hazard, and are very hard to exterminate so the hotel will probably have them forever
This review was submitted before 2018 and has not been verified.

4/10 Poor

Herbert, Holzheim

Disliked: Cleanliness, staff & service, room comfort

Nichts besonders

Lage sehr gut, sauberkeit lässt zu wünschen übrig. Betten als Doppelbett zu klein. Eingnes Bad unbedingt notwendig, obwoll dies die bezeichnung bad nicht verdient(sehr klein)
This review was submitted before 2018 and has not been verified.

4/10 Poor

jean, province

Disliked: Cleanliness, property conditions & facilities

deçu, mur delabre, carreau casse

deçu : le prix du samedi soir + cher que les autres jours; quartier anime ; bruyant!
This review was submitted before 2018 and has not been verified.

4/10 Poor

gabriele

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Lage super, Instandhaltung schäbig

Lage und Instandhaltung müßte man bei dieser Hotelbewertung trennen. Die Lage ist super. Wir hatten ein Dreibettzimmer im 8.Stock. Betten ok., Waschbecken und Teetassen sauber. Etagenklo und Dusche zu schmutzig. 2 Duschen für ca 30 Zimmer. Viele Schulklassen dort, einige ca. 17 jährige , die abends ihre Parties feierten, aber mit Oropax geht alles.
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Ian, Paris, France

Disliked: Cleanliness, property conditions & facilities, room comfort

Passez votre chemin

A propos du charme: Je n'ai pas fait de séjour en prison, mais cet hotel correspond exactement à l'idée que je mais fait de l'incarcération... A propos de l'hygiène : n'oubliez pas vos bottes pour aller aux toilettes, ni vos sandales pour prendre votre douche.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort

Bonne emplacement pour des courts séjours

L'état de l'hôtel laisse bien sûr à désirer; mais pour un accès aux principaux centres d'intérêt de Londres, c'est idéal...si on vient pour la ville et pas pour l'hôtel!
This review was submitted before 2018 and has not been verified.

6/10 Okay

Adam, Alexandria, VA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty, but great location

great location, but filthy. the room we stayed in had no bathroom and the shared shower area was disgusting. The location is key. Right at the Picadilly Circus tube station. and within walking distance to everything. I would stay there again for sure, but only if I secured a room with it's own bathroom. oh, and the entire place smelled of smoke.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

tres bien

hotel tres central ma chambre donner derriere pas eu de probleme nde bruit chambre prore et personnel sympa
This review was submitted before 2018 and has not been verified.

6/10 Okay

Jette, Berlin

Disliked: Cleanliness, staff & service

Super Lage, toll für ganz anspruchslose

Wenn man Wert auf Komfort, Service, Sauberkeit und eine gewisse Zimmergröße legt, sollte man dieses Hotel meiden. Wer aber nur kurz in London ist und nicht viel Zeit in öffentlichen Vekehrsmitteln verschwenden will, der sollte hier einchecken. Die Lage ist unschlagbar. Der Rest ist Schweigen...
This review was submitted before 2018 and has not been verified.

8/10 Good

Mike, Washington, DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location great price

Nice hotel just feet from Piccadilly Circus. Great central location for everything at a good price. You can't go wrong.
This review was submitted before 2018 and has not been verified.

2/10 Terrible

j-pierre, TOULOUSE

Disliked: Property conditions & facilities, room comfort

ne jaimais prendre cet hotel

De l'exterieur l'hotel est beau mais dès l'entrée on s'aperçois d'un hotel assez mediocre. le hall resemble à une foire. les couloirs ressemblent à un dortoir de lycée les chambres moyenne pas remisent à neuf mais propres les douches sont communes les toilettes aussi. pour dormir avec le tempo de la boite de nuit rez de chausse pas genial beaucoup de jeune (tres bruyant ) mais à part ça pour une nuit ça va l'hotel est super bien situé ( picadely circus ) c'est dommage !
This review was submitted before 2018 and has not been verified.

2/10 Terrible

DJ, New York

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Regent Palace is Regent Dump

This is one of the worst hotels I have ever stayed in. The shared bathrooms are disgusting. They claim they clean them every 30 minutes but that is absolutely false. The mildew on the shower walls was awful and you better where clogs becuase the water level in the shower gets pretty high. When I complained to one of the staff about the bathrooms she said "It's not my job." The paint is pealing, the carpets are filthy and woodwork is falling apart.
This review was submitted before 2018 and has not been verified.

8/10 Good

Joan, Grand Junction CO

Liked: Cleanliness, staff & service

Noisy, but in the middle of activity.

Our room was on the fifth floor, but with open windows (no a/c or fans), street noise was very loud and continued all night. On the other hand, the tube station is right across the street and buses are very near. Leicester Square is within walking distance. Good value and lots of eating choices.
This review was submitted before 2018 and has not been verified.

4/10 Poor

F, Istanbul, TR

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort

Einziger Vorteil: Die Lage

Weiterempfehlen kann man das Regent Palace allenfalls wegen seiner zentralen Lage. Es überwiegen die negativen Eindrücke: Die teilweise vorhandenen Gemeinschaftsbäder sind 3 Tage lang nicht gereinigt worden, Handtücher gibts nur auf Anfrage, in den unteren Stockwerken lassen sich die Fenster nicht öffnen, insgesamt lässt die Sauberkeit extrem zu wünschen übrig.
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Elizabeth, West Palm Beach, Florida

Liked: Cleanliness
Disliked: Property conditions & facilities

Would Never Return

Location was excellent. Did not sleep at all due to continuous banging of fire doors all night. The ultimate disgrace was a pool of vomit outside my door when I was ready to leave the next morning. The halls were terrible but the room itself was ok. I would never return.
This review was submitted before 2018 and has not been verified.

8/10 Good

Stephanie, seine et marne

Liked: Cleanliness, staff & service, room comfort

Notre pied à terre

Pour ce premier séjour à Londres en dehors des séjours classique avec l'école primaire, on a réservé une nuit dans cet hôtel et on a trouvé ça bien pour l'emplacement et le côté "pratique". Le personnel est agréable et disponible. Seul truc bizzarre, on a jamais compris comment récupérer son petit déjeuner ! Et pour quelques euros de plus, on avait une salle de bains dans notre chambre, le truc bien pour être tranquille. J'étais avec ma meilleure amie et on a décidé que cette hôtel deviendrait notre pied à terre pour des petits séjours à Londres!
This review was submitted before 2018 and has not been verified.

6/10 Okay

Madelyn, Los Angeles, CA

Disliked: Cleanliness, property conditions & facilities, room comfort

For a cheap hotel near the center of London, this is a great spot.

There are no bathrooms in the room. The bed was extremely uncomfortable. They provide tea and coffee in the room and a small TV with five channels, which was nice. I wouldn't stay here for a honeymoon, but if you're traveling and hoping for a cheap place near Picadilly Circus, your right there! The streets can be very noisy at night, so this hotel is not for a light sleeper!
This review was submitted before 2018 and has not been verified.

8/10 Good

Jose, Miami Beach, FL

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

A place to sleep

If you're gonna be sightseeing all day, eating out and clubbing at night, this is the palce to be. Better location would be hard to find. It's good for sleeping not hanging out in the hotel.