6/10 Okay
Janet E.
Mar 8, 2024
Liked: Cleanliness, communication, location
Great location for walkability
The check-in process needs improvement. To begin with, we had difficulty locating the condo building because there’s no sign with address on it. The shuttle driver stopped a few times looking for the address. He did drop us at the correct building. We were told someone would meet us there to give us keys. That didn’t happen until a neighbour made a call for us and Abril came to let us in.
The condo is not as lovely as the online listing shows. The couch was stained and unclean-looking with no wall decor or plants. The bedroom contained only the bed and built in closet. There was no night table or place to put luggage. There was a safe though.
It seemed reasonably clean but since we didn’t qualify for daily cleaning it’s hard to say. There was no towel to dry dishes or drain board so we just washed our dishes and left them to air dry. The grounds and pool were well maintained. Groundskeepers were pleasant and hard-working.
The location is great if you want an easy walk to beach, bars, restaurants and groceries. Along with good location comes local noises at night such as music and animal sounds. Good ear plugs are a must.
Puerto Morelos is a lovely friendly place with beautiful beach where we felt safe to wander.
Janet E.
Stayed 3 nights in Feb 2024
