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Mistiq Temple II

Apartment with 7 outdoor swimming pools, near Tulum Beach

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Photo gallery for Mistiq Temple II

Living area
Rooftop pool
Terrace/patio
Terrace/patio
Bathroom

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Kitchen
  • Air conditioning
  • Outdoor space
  • Free WiFi

Explore the area

Map
Calle 39,, Tulum, QROO, 77765
  • Tulum Beach
    ‪7 min drive‬
  • Tulum Mayan Ruins
    ‪12 min drive‬
  • Playa Paraiso
    ‪19 min drive‬
  • Tulum, Quintana Roo (TUY)
    ‪18 min drive‬

Choose your unit

View all photos for Exclusive Penthouse

Living area

Exclusive Penthouse

  • 1776 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Basic Loft

Living area

Basic Loft

  • 667 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Penthouse, Garden View

Room

Deluxe Penthouse, Garden View

  • 732 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Loft

Living area

Deluxe Loft

  • 893 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Studio

Room

Classic Studio

  • 420 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Bathroom

Mistiq Temple Luxury Apartments

  • Pool
  • Kitchen
  • Pet-friendly
  • Free WiFi
7.2 out of 10, 58 reviews
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About the area

Tulum

Tulum is home to Mistiq Temple II . Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum Beach and Tulum National Park. Xel-Há Park and Holistika Art Walk are also worth visiting.
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What's nearby

  • Tulum Beach - 7 min drive - 3.1 km
  • Tulum National Park - 8 min drive - 4.4 km
  • Tulum Mayan Ruins - 12 min drive - 9.0 km
  • Las Palmas Public Beach - 16 min drive - 7.5 km
  • Playa Paraiso - 19 min drive - 8.3 km

Getting around

  • Tulum Intl. Airport (TQO) - 51 min drive

Restaurants

  • ‪Papaya Playa Beach Club - ‬7 min drive
  • ‪Kin Toh - ‬6 min drive
  • ‪Rossina Cafe - ‬7 min drive
  • ‪Mateos - ‬6 min drive
  • ‪Mina - ‬6 min drive

About this property

Mistiq Temple II

Apartment with 7 outdoor swimming pools, near Tulum Beach
This smoke-free apartment building features 7 outdoor pools, concierge services and a garden. A beach shuttle is free. Each apartment features free WiFi, a flat-screen TV and a kitchen with a microwave. Additional amenities include a rainfall shower, a hairdryer and a shower.
Mistiq Temple II offers 30 air-conditioned accommodations, which are accessible via exterior corridors, and features a hairdryer and blackout curtains. This individually decorated and furnished accommodation includes dining tables. Accommodation at this 3-star apartment has kitchens with microwaves and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Flat-screen televisions are featured in guestrooms.

7 outdoor swimming pools are on site.

Amenities

Pool
Kitchen
Pet-friendly
Free WiFi
Air conditioning
Outdoor space

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Lockbox, private entrance

Pets

Pets are allowed for an extra charge of MXN 400 per pet, per stay
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: MXN 2000 per stay
  • Cleaning fee: MXN 1500 per accommodation, per stay, (varies per unit)

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: MXN 400 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

This property does not have any lifts
Pool access available from 9:30 AM to 9:00 PM

Frequently asked questions

Does Mistiq Temple II have a pool?

Yes, this property has 7 outdoor pools. Pool access is from 9:30 AM to 9:00 PM.

Is Mistiq Temple II pet-friendly?

Yes, dogs are allowed at this property. There's a fee of MXN 400 per pet, per stay.

How much is parking at Mistiq Temple II ?

There is free parking nearby.

What time is check-in at Mistiq Temple II ?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Mistiq Temple II ?

Checkout is at 11:00 AM.

Where is Mistiq Temple II located?

Situated in Tulum, this apartment building is within 3 miles (5 km) of Tulum Beach, SFER IK and Holistika Art Walk. Hunab Lifestyle Center and Tulum National Park are also within 3 miles (5 km).

Mistiq Temple II Reviews

Reviews

7.8

Good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 44 out of 90 reviews
Rating 8 - Good. 18 out of 90 reviews
Rating 6 - Okay. 10 out of 90 reviews
Rating 4 - Poor. 5 out of 90 reviews
Rating 2 - Terrible. 13 out of 90 reviews

8.2/10

Cleanliness

7.4/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

7.4/10

Communication

Reviews

2/10 Terrible

Ali

Disliked: Cleanliness, amenities, property conditions & facilities, communication
The property only looks good in pictures, it is not a managed property! Our unit was not cleaned when it was given to us. The curling had multiple points where water was leaking from them. All surfaces had a tick layer of dust in them. The floors were not cleaned and you could find residue of personal hygiene products left on the floor. The pool water was dirty and unusable. There was no hand soap or enough towels left in the bathroom. There was no room cleaning service to be called to come and correct the issues. The bathroom had no blow dryer or sufficient amount of toilet paper. The roads leading to the property were in an absolute disastrous condition, unpaved and full of deep potholes full of mud water. This place was horrible!
Stayed 7 nights in Dec 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, room comfort, communication

This place is a SCAM

I recently stayed at this hotel, and I am compelled to share my extreme disappointment with the state of the room. The level of cleanliness was absolutely unacceptable and far below basic standards. • The room was completely infested with spiders, with nests found on the walls, furniture, bathroom, shower, drawers, and even in the bed. • There were insect droppings on the walls, curtains, doors, and other surfaces, further highlighting the lack of proper cleaning and maintenance. • The bedsheets had yellow stains, and the bath towels were torn and also stained yellow, which was utterly unacceptable. • To make matters worse, there was no running water, adding to the unhygienic and uncomfortable conditions. Due to these severe issues, I had no choice but to leave the hotel before the end of my stay. Furthermore, the communication with the concierge in charge was completely inadequate. My messages were ignored for extended periods, and responses only came hours later, sometimes not until the following day. This lack of proper customer service further exacerbated my distress. These conditions were unsafe, unsanitary, and made my experience incredibly distressing. I cannot recommend this hotel to anyone. No guest should ever have to endure such an experience.
Stayed 6 nights in Dec 2024

10/10 Excellent

Jesse

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful new development away from everything else. A little secluded at the moment, but that what i enjoyed about it. equal distance away from main strip tulum, aldea zama, and the beach
Stayed 5 nights in Nov 2024

10/10 Excellent

Stefan

Liked: Cleanliness, amenities, property conditions & facilities, communication
I’ve stayed at Mistiq Temple multiple times and always have a great stay. It’s a great alternative from staying in the beach zone and a lot more economical but the most bang for your buck hands down!
Stayed 4 nights in Jul 2024

10/10 Excellent

Kimberley

Liked: Cleanliness, amenities, property conditions & facilities, communication
Overall we enjoyed our day and highly recommend the penthouse suite! The views are amazing and light that comes in through all of the windows is dreamy! The area surrounding was under construction so the roads are dirt and very bumpy. During the days there was a lot of noise from a jack hammer. There isn’t any close by restaurants or grocery and the one located at the first building on the road is pretty pricey. Food was decent. Wifi was weak. Router in kitchen so the further bedrooms don’t get it. Often flickered on and off. Oven was disconnected - might now be deal breaker for most but just keep it in mind if you planning on preparing most of your meals. Limited cutlery and cooking utensils. We needed up buying a chef knife so we could cut up fruit. We left it behind for others to use. It would be a nice touch if there was complementary coffee grounds and tea. Especially, after a long flight and drive to the apartment; most folks wouldn’t have had a chance to stop and get groceries. A water filtering jug or faucet attachment would be nice so you don’t have to buy bottled water. Thankfully, I packed our hiking gravity water filter knowing that Mexico water isn’t safe to drink.
Stayed 3 nights in May 2024

6/10 Okay

Cesar

Disliked: Communication

No hay nadie encargado, imposible reclamar

Pague el parque te con 2 camas, decía que una era un sofá o otra la cama, sin embargo, solo había cobijas para la cama, para el sofá no había nada, intenté contactar con el encargado y en la recepción solo me dieron un número de whats que al día siguiente solo me pidió mi nombre y jamás volvieron a contestar…. Entonces pagué por 2 camas y 2 personas y recibí 1 cama y toallas para una persona, no hubo limpieza, entraron a la habitación no se para que, pero afortunadamente no se robaron nada. Jamas pude contactar a nadie
Stayed 2 nights in Jan 2025

10/10 Excellent

Juan Camilo De La hoz

Liked: Cleanliness, amenities, property conditions & facilities, communication
Stayed 3 nights in Jan 2025

10/10 Excellent

Javier

Liked: Cleanliness, room comfort, communication

Excelente alojamiento en medio de la jungla

Iba con un poco de miedo por las evaluaciones que tiene el lugar, sin embargo fue todo lo contrario. Desde la llegada los de seguridad fueron muy amables, nos registraron y nos dieron unas pulseras. La habitación era de gran tamaño y la cama muy cómoda. De las toallas solo te ponen 2 para bañarte pero pedimos al anfitrión unas para el piso porque se estaba mojando mucho y nos las proporcionaron inmediatamente. De los 7 días que estuvimos hospedados solo se nos fue la luz 1 vez en la noche y por 10 minutos. El acceso al alojamiento es de terracería por lo que se recomienda rentar carro, no hay banquetas y cuando llueve seguramente se llena de lodo. Las albercas siempre estuvieron limpias tanto las de la planta baja como las del roof top, eso sí el agua está fría. En general la relación calidad-precio es excelente, nos volveremos a hospedar el próximo año.
Stayed 5 nights in Jan 2025

10/10 Excellent

Javier

Liked: Cleanliness, room comfort, communication

Gran alojamiento en medio de la jungla

Iba con un poco de miedo por las evaluaciones que tiene el lugar, sin embargo fue todo lo contrario. Tuve que reservar aquí de última hora porque me cancelaron una reservación que tenía en otro lugar y la verdad todo salió bien. La llegada al lugar si es complicada, se requiere carro forzosamente ya que es terracería y no hay banquetas. Si llega a llover obviamente va a haber mucho lodo. Por otro lado, en el lobby te atiende el de seguridad para registrarte y te dan un brazalete, mismo que te comentan puedes utilizar para ir al beach club Akná, que por cierto está bastante agradable y cerca de ahí, con la ventaja de no pagar estacionamiento y solo piden un consumo mínimo sin necesidad de pagar entrada o el uso de algún camastro. El alojamiento está más que agradable, con mucha vegetación, las albercas de muy buen tamaño tanto las de la planta baja como las de los roof top, siempre limpias y eso sí con agua fría. De los 7 días que estuvimos solo se nos fue la luz una vez en la noche y por 10 minutos. Acerca de las toallas, en efecto no te ponen más que para bañarte pero solicitamos unas para el piso y nos las proporcionaron inmediatamente así como papel de baño. Nunca escuché ruidos de construcciones, me hospedé en el edificio C. La atención fue inmejorable por parte del anfitrión y del personal de seguridad. Definitivamente regresaré por la relación calidad-precio.
Stayed 5 nights in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, room comfort, communication
Stayed 5 nights in Jan 2025

10/10 Excellent

Francisco

Liked: Cleanliness, room comfort

Buen hotel para hospedarse

El hotel muy bonito Buenas instalaciones No recibí previamente instrucciones para el check in pero fue rápido El internet solo sirve en las habitaciones No hay limpieza y los cuartos difieren. El estudio que rente tenía licuadora por ejemplo mientras el estudio de mis amigos no tenía. No están estandarizados con las cosas. Como no van a limpiar tampoco había cosas para hacer la linpieza. También ayudaría mucho así El camino para llegar no está pavimentado. Tener precaución
Stayed 7 nights in Jan 2025

4/10 Poor

marco

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Our room was so dirty rhat I had to call someone to clean,so the check in is at 4pm(dont know why,not for cleaning service for sure)I had to wait the cleaning like untile 7pm to get in my room and by the way they clean very bad.There was thousands of hair all over,dust everywhere,sign of wine on the terrace and on the windows,very easy to clean but was like they didnt clean since 3 months!the outside pool is dirty,we found used paper inside water at the bottom floating,and is dirty because they dont change water
Stayed 3 nights in Jan 2025

8/10 Good

Raul

Liked: Cleanliness, room comfort, communication

Buen lugar !

El lugar está hermoso, solo que mis sábana tenía mancha de sangre ! Tardaron 3 días en entrégarme el control, mi estancia fue de 6 días, y no hacen la limpieza, la puedes solicitar por un precio muy alto, considero que en estancias de más de 3 días si es necesario incluir una limpieza.
Stayed 6 nights in Dec 2024

6/10 Okay

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Gorgeous apt and property. Long dirt road with many water filled pot holes. poor supplies - only a ladle to cook with, only two towels, no kitchen towels, only two standard pillows for a king bed. Stove needed to be restarted at breaker to work, microwave out of order and manager non responsive, sofa cover was being cleaned and not returned during stay. Told to be in contact prior to arrival, got no response, phone listed was incorrect, had no idea what to do until arriving and helped by lovely security guys, was given access 30 minutes late. Would highly recommend property but not one managed by same company.
Stayed 7 nights in Dec 2024

10/10 Excellent

Hector

Liked: Cleanliness, amenities, property conditions & facilities, communication
Aún está en desarrollo
Stayed 2 nights in Dec 2024

10/10 Excellent

ibrahim

Liked: Cleanliness, amenities, property conditions & facilities, communication
This place is way too underrated, I was scared at first when I saw the low stars reviews, even the photos don’t describe how huge and beautiful that penthouse is. 3 big master bedrooms, beautiful windows all around, private pool on the patio, full kitchen etc.. 12 minutes away from the beach and close to town and jungle events. Security 24/7 great communication with host. Really nothing to complain about. Only thing to improve is WiFi in the first bedroom (too far from living-room.. that’s how big that place is)
Stayed 4 nights in Dec 2024

10/10 Excellent

Jorge

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, room comfort, communication
Stayed 9 nights in Dec 2024

8/10 Good

Eduardo

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property is nice but you will need some type of transportation to get around with ease. The internet service is not stable. There is construction during the week around the area. The streets are not paved. I like the property for the quietness and rooftop pools available. You have a great view of the coastline from the rooftops. Great place to see the sunrise and sunsets.
Stayed 10 nights in Nov 2024

4/10 Poor

Karisa

Liked: Cleanliness, amenities, property conditions & facilities
The property overall is very nice. Perfect place for a honeymoon, recap etc. however, the property has no dining areas. There is a restaurant nearby that’s within the property however it is 5 minutes away. Keep in mind that Tulum’s roads are not developed compared to Los Cabos, Cancun etc. so traveling from one point to the next is very time consuming. If you do not have an ATV or a scooter it will be very hard to get around because the main road for you to catch a taxi to go towards the hotel area is 10mins away (driving). Although transportation is very limited, I felt safe during my stay the only time I felt fearful was going towards the one restaurant that’s located within the property because it was surrounded by 3 vicious dogs. Other than that, my host communicated efficiently. We had some hiccups when it came to receiving necessities such as towels, toilet paper etc. but it’s a property that’s basically within a developing area so patience is definitely required when staying here!
Stayed 6 nights in Dec 2024

2/10 Terrible

Charell Porsha

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Was not satisfied with anything. I left a day early
Stayed 2 nights in Dec 2024

8/10 Good

Jessica

Liked: Cleanliness, property conditions & facilities, communication
We stayed at the 3 bedroom penthouse, it’s gorgeous, really nice decorated and the views are amazing but we couldn’t take a shower or go to the pool because there was no towels , we called the office and they brought them later but just the shower towels , no hand or pool towels. the first night one of the bedrooms a/c was not working , next day the property manager kind of fixed , it didn’t cool the bedroom enough , still warm but the worst part it’s the road to get there it is almost impossible to drive , it’s a dirt road with a lot of holes and rocks , we couldn’t believe such an amazing property with those roads , they are terrible , if you are going you need a 4x4 to get there , not even think you can walk , far from restaurants or supermarket !
Stayed 2 nights in Nov 2024

6/10 Okay

Johan

Liked: Cleanliness, room comfort
Disliked: Communication
Logement bien situé mais quelques bémols : la communication avec l’hôte manquait de réactivité, les réponses prenaient du temps, et il y avait un problème de pression d’eau dans la douche, ce qui a rendu notre séjour un peu moins agréable.
Stayed 2 nights in Nov 2024

6/10 Okay

David

Disliked: Communication
Stayed 3 nights in Oct 2024

4/10 Poor

Vivian

Liked: Cleanliness
El camino para llegar está horrible, lleno de baches y construcciones. No hay tiendas o restaurantes cerca. Nunca nos respondió en encargado. Cuando llegamos no había luz y llevaba 4 HORAS SIN LUZ! No nos avisaron, fue una pesadilla. No vayan!!!!
Stayed 2 nights in Oct 2024