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Sunset Palace Mazatlan

Beach hotel with outdoor pool

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Photo gallery for Sunset Palace Mazatlan

Business centre
Room
View from property
Front of property
Bar (on property)

Reviews

6.2 out of 10

Popular amenities

  • Pet-friendly
  • Bar
  • Room service
  • Gym
  • Pool
  • All-inclusive

Explore the area

Map
Avenida Camaron Sabalo 1927, Zona Dorado, Mazatlán, SIN, 82110
  • El Cid Country Club Golf Course
    ‪4 min drive‬
  • Mazatlan International Center
    ‪7 min drive‬
  • Cerritos Beach
    ‪9 min drive‬
  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪33 min drive‬

Rooms & beds

Spaces

Number of living rooms

View all photos for Room (Dog Friendly)

Room

Room (Dog Friendly)

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds

Room

Deluxe Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds (Preferencial)

Room

Room, 2 Queen Beds (Preferencial)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Preferencial)

Room

Room, 1 King Bed (Preferencial)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Room

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About the area

Mazatlán

Located near the beach, Sunset Palace Mazatlan is in Zona Dorada, a neighbourhood in Mazatlán. The area's natural beauty can be seen at Olas Altas Beach and Playa Brujas, while Sea Shell City Museum and Angela Peralta Theater are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Teodoro Mariscal Stadium or Mazatlán Stadium. Spend some time exploring the area's activities, including golfing.

What's nearby

  • El Cid Country Club Golf Course - 4 min drive - 2.4 km
  • Galerias Mazatlan - 7 min drive - 4.0 km
  • Mazatlan International Center - 7 min drive - 5.2 km
  • Mazatlán Aquarium - 8 min drive - 5.7 km
  • Cerritos Beach - 9 min drive - 5.3 km

Getting around

  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.) - 33 min drive

Restaurants

  • ‪La Catrina Restaurant y Cantina - ‬4 min walk
  • ‪Los Panchos-pueblo Bonito - ‬8 min walk
  • ‪Diego's Beach House - ‬4 min walk
  • ‪Mané - ‬2 min walk
  • ‪Cenaduría Chayito - ‬2 min walk

About this property

Sunset Palace Mazatlan

Beach hotel with outdoor pool
This hotel features an outdoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli and a business centre.
Sunset Palace Mazatlan offers 127 air-conditioned accommodations with a safe and complimentary bottles of water. LED televisions come with cable channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

Amenities

Pool
All-inclusive
Pet-friendly
Parking included
Free WiFi
Restaurant

House Rules

Check in after 3:00 PM
Minimum age to rent: 18
Check out before noon
default

Pets

Pets allowed: dogs less than 15 kg per pet (limit one pet total)
default

Smoking

Smoking allowed: in designated areas

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MXN 195 for adults and from MXN 195 for children
  • Pet fee: MXN 600 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Sunset Palace Mazatlan have a pool?

Yes, this property has an outdoor pool.

Is Sunset Palace Mazatlan pet-friendly?

Yes, Sunset Palace Mazatlan allows dogs (limit 1 total) with a maximum weight of up to 15 kg per pet. There's a fee of MXN 600 per pet, per night.

How much is parking at Sunset Palace Mazatlan?

Self-parking is free at this property.

What time is check-in at Sunset Palace Mazatlan?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Sunset Palace Mazatlan?

Checkout is at noon.

Are there all-inclusive benefits at Sunset Palace Mazatlan?

Yes, the property is all-inclusive.

Where is Sunset Palace Mazatlan located?

Offering direct access to the beach, this Zona Dorada hotel is within 2 mi (3 km) of Playa Brujas, Punta Camaron Beach and El Cid Country Club Golf Course. Sea Shell City Museum and MonteCarlo Casino are also within 2 miles (3 km).

Sunset Palace Mazatlan Reviews

Reviews

6.2
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 193 out of 1000 reviews
Rating 8 - Good. 247 out of 1000 reviews
Rating 6 - Okay. 206 out of 1000 reviews
Rating 4 - Poor. 156 out of 1000 reviews
Rating 2 - Terrible. 198 out of 1000 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Jeffrey

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They cancelled the booking after I had already flown all the way to Mexico. They didn't care.
Stayed 1 night in Apr 2024

6/10 Okay

Salim

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location right on the beach, great staff. Lots of great dining options in the area. Local bus out front. Beach can get noisy at times, but quite at night. They seem to loose everyones reservation so be prepared to take extra long at checkin. There is no WIFI as advertised. Its only a hotspot from a cell phone by the front desk only. No wifi anywhere else. Hotel needs a major renovation, looks like the rooms haven't been updated since the 80's.
Stayed 7 nights in Apr 2024

2/10 Terrible

Roman

Stayed 1 night in Oct 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusting property

This hotel needs to be permanently closed down. There has been no renovations done in the almost 30 or so years that it has been open. When this property was the Fiesta Inn this was a wonderful property. The management here only cares about collecting money. There is mold in the bathrooms and the dresser drawers are disgusting. The food also around the pool area is disgusting. The staff around the pool like to add items to the bill that were not ordered in the hopes that you will not notice. This hotel needs to be permanently closed down.
Stayed 3 nights in Jun 2022

10/10 Excellent

Dwayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2021

4/10 Poor

Francesca

Disliked: Cleanliness
Stayed 3 nights in Nov 2021

2/10 Terrible

Randolph

Disliked: Cleanliness, property conditions & facilities
Not coming back any time soon.
Stayed 1 night in Nov 2021

6/10 Okay

Dave

Liked: Staff & service

Hard working staff

On my 4 day stay i got the view I paid for. The water in the shower was never warm, the wifi worked in my 8th floor room on the last day only. Numerous trips to the desk made no differnece. It worked fine on ground floor. One elevator was out the whole time. No glasses in the room and one bottle of water, I drank that and it was never replaced..thanks.
Stayed 4 nights in Dec 2020

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is good however they should warm the water of the pool
Stayed 1 night in Mar 2019

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
awesome views
Stayed 7 nights in Jan 2019

8/10 Good

Anthony

Liked: Cleanliness, staff & service, room comfort

Good bang for your peso

Hotel is older and needs a few minor updates and repairs in the bathroom in our room. Pool area was incredible and you’re able to swim in the ocean.
Stayed 2 nights in Mar 2018
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Was a good price for being right on the beach.

Its got a pool, a bar, its on the beach. Reasonably priced.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveller

Liked: Room comfort

Ocean view on beach. good pool. close to everythin

I was not on vacation, but needed a clean place to stay close to what I was doing. Great there. Not for people with disabilities. Many stairs on front entrance.

10/10 Excellent

mauricio enriquez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo ok
Stayed 4 nights in Jul 2024

10/10 Excellent

mauricio enriquez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo ok
Stayed 5 nights in Jul 2024

2/10 Terrible

Karina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pesimas instalaciones, elevadores inseguros, muchisima humedad, sin agua caliente, no sirven las tvs, y lo peor de todo, con plaga de chinches en las camas
Stayed 3 nights in Sep 2024

2/10 Terrible

Zulema Judith

Liked: Staff & service
Disliked: Cleanliness, amenities
Muy sucio el baño
Stayed 1 night in Aug 2024

2/10 Terrible

jose

Stayed 3 nights in Sep 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy sucio. La regadera tapado el drenaje. Nadal que ver con las fotos que muestras en la publicidad.ese hotel no llega ni a 2 estrellas. Lo dejé al siguiente día.
Stayed 5 nights in Aug 2024

8/10 Good

Raúl César

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La playa
Stayed 4 nights in Aug 2024

6/10 Okay

Karmina

Liked: Staff & service
Disliked: Property conditions & facilities
Me gustó q está a pie de playa No me gustó que reserve con camas king y me dieron matrimonial
Stayed 3 nights in Aug 2024

2/10 Terrible

Genesis

Disliked: Staff & service, amenities, property conditions & facilities
extremadamente sucia la habitación. Toallas y sábanas sucias y percudidas, polvo, cucarachas, sin jabón, instalaciones viejas y descuidadas. La atención de la recepcionista fue pésima y el check in una hora después! No lo recomiendo, es literalmente el peor hotel en el que me he quedado
Stayed 1 night in Aug 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Arisdelsi

Liked: Amenities
Stayed 2 nights in Jun 2024

2/10 Terrible

Misael

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Propiedad demasiado vieja, sucia y deteriorada.
Stayed 1 night in Aug 2024