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Douglas Fir Resort and Chalets

Family fun on the slopes, near Tunnel Mountain

Choose dates to view prices

Photo gallery for Douglas Fir Resort and Chalets

Room
Room
Children's play area - indoor
Exterior
Room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Fireplace
  • Kitchen
  • Barbecue grill
  • Gym
The current price is CA $123
CA $137 total
includes taxes & fees
May 4 - May 5

Explore the area

Map
525 Tunnel Mountain Road, Banff, AB, T1L1B2
  • Banff Lake Louise Tourism Bureau
    ‪2 min drive‬
  • Tunnel Mountain
    ‪3 min drive‬
  • Banff Centre for Arts and Creativity
    ‪4 min drive‬
  • Banff, AB (YBA)
    ‪10 min drive‬

Choose your unit

View all photos for Studio, 1 Queen Bed with Sofa bed, Kitchen

Room

Studio, 1 Queen Bed with Sofa bed, Kitchen

  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Loft in Lodge

Living room

Loft in Lodge

  • 660 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 6
  • 2 Queen Beds and 1 Single Murphy Bed

View all photos for Apartment, 1 Bedroom

Private kitchen

Apartment, 1 Bedroom

  • 500 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Loft, 1 Bedroom

Room

Loft, 1 Bedroom

  • 721 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 6
  • 3 Queen Beds and 1 Double Sofa Bed

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About the area

Banff

Located in Tunnel Mountain District, a neighbourhood in Banff, Douglas Fir Resort and Chalets is in the mountains and in a national park. Fairmont Banff Springs Bowling Centre and Banff Springs Golf Club are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Tunnel Mountain and Cave and Basin National Historic Site. Banff Lake Louise Tourism Bureau and Banff Centre for Arts and Creativity are two other places to visit that come recommended. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowshoeing and ice skating.

What's nearby

  • Banff Lake Louise Tourism Bureau - 2 min drive - 2.0 km
  • Tunnel Mountain - 3 min drive - 1.7 km
  • Banff Centre for Arts and Creativity - 4 min drive - 2.0 km
  • Fairmont Banff Springs Bowling Centre - 9 min drive - 3.8 km
  • Banff Springs Golf Club - 13 min drive - 5.8 km

Getting around

  • Banff Station - 6 min drive
  • Calgary International Airport (YYC) - 98 min drive

Restaurants

  • ‪A&W Restaurant - ‬14 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬5 min drive
  • ‪Park Distillery - ‬4 min drive
  • ‪Cedar House Investments Ltd - ‬4 min drive
  • ‪Rose & Crown Restaurant & Pub - ‬5 min drive

About this property

Douglas Fir Resort and Chalets

Family fun on the slopes, near Tunnel Mountain
Douglas Fir Resort and Chalets offers a convenient ski shuttle service; those who skip the slopes can take advantage of ski storage and ski passes. Each condo boasts a fireplace and a deep soaking tub, while also offering a kitchen and a flat-screen TV with cable channels. Guests can appreciate conveniences, such as a dining area and a sitting area, and other amenities include free WiFi and a balcony.
Douglas Fir Resort and Chalets offers 130 accommodations with fireplaces and DVD players. Rooms open to balconies or patios. This accommodation offers separate sitting areas. 42-inch flat-screen televisions come with premium cable channels. Accommodation at this 3-star condo has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers with a deep soaking bath, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include portable fans and blackout curtains.

2 hot tubs are on site. In addition to a kids' pool, other recreational amenities include a complimentary water park and a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Amenities

Hot tub
Kitchen
Parking included
Free WiFi
Air conditioning
Gym

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children under 18 years old are not allowed in the swimming pool without adult supervision

Frequently asked questions

Does Douglas Fir Resort and Chalets have a pool?

Yes, this property has a children's pool.

How much does it cost to stay at Douglas Fir Resort and Chalets?

As of Apr 25, 2025, prices found for a 1-night stay for 2 adults at Douglas Fir Resort and Chalets on May 26, 2025 start from CA $332.42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Douglas Fir Resort and Chalets pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Douglas Fir Resort and Chalets?

Self-parking is free at this property.

What time is check-in at Douglas Fir Resort and Chalets?

Check-in start time: 4 PM; check-in end time: anytime.

What time is check-out at Douglas Fir Resort and Chalets?

Checkout is at 11 AM.

Where is Douglas Fir Resort and Chalets located?

Located near the slopes, this Tunnel Mountain District condo building is in the mountains, within 1 mi (2 km) of Banff Centre for Arts and Creativity and Banff Lake Louise Tourism Bureau, and close to winter sports, such as cross-country skiing and skiing lessons. Tunnel Mountain and Fairmont Banff Springs Bowling Centre are also within 3 mi (5 km). Banff Station is 28 minutes by foot.

Douglas Fir Resort and Chalets Reviews

Reviews

8.0

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 1257 out of 3409 reviews
Rating 8 - Good. 1296 out of 3409 reviews
Rating 6 - Okay. 515 out of 3409 reviews
Rating 4 - Poor. 237 out of 3409 reviews
Rating 2 - Terrible. 104 out of 3409 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

8.6/10

Check-in

8.2/10

Communication

9.0/10

Location

8.4/10

Listing accuracy

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Dec 2024

6/10 Okay

stephanie

No pool hot tub was freezing
Stayed 2 nights in Jan 2025

2/10 Terrible

Erin

Disliked: Cleanliness, amenities, property conditions & facilities, communication
really needs to be updated, Bed were uncomfortable, rooms have a draft from the fireplace. Will not be staying here again.
Stayed 1 night in Jan 2025

10/10 Excellent

tracy

Liked: Cleanliness, property conditions & facilities, communication
It was perfect for our stay
Stayed 2 nights in Jan 2025

6/10 Okay

James

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Peggy

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Pool closed found out at last minute.
Stayed 3 nights in Jan 2025

6/10 Okay

David

Disliked: Amenities, property conditions & facilities
Very old furniture. Murphy bed would not stay up when we tried to stow it. Gouges/holes in the wall above the patio doors. Just really needs a facelift in my opinion. Water park was closed the weekend that we were there. But we were notified about that previous to our stay. We were told to park in underground parking as your parking stall number matches your room number. My 1 ton did not fit in the underground parking and it was unclear where to park outside as there was very limited parking around the 400 block that they put us in…
Stayed 1 night in Jan 2025

8/10 Good

sam

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great outdoor hot tub and cozy rooms.
Stayed 2 nights in Jan 2025

8/10 Good

Tyler

Liked: Communication
Disliked: Cleanliness
Awesome very cosy place to stay, had some large collections of dusts but besides that pretty decent place
Stayed 2 nights in Jan 2025

8/10 Good

OKSANA

Liked: Cleanliness, amenities, communication
Stayed 2 nights in Jan 2025

8/10 Good

Vilma

Liked: Cleanliness, property conditions & facilities, communication
e arrived earlier than our check-in time, but luckily, the staff was very accommodating. The woman who assisted us i think she was the supervisor she was approachable and handed us over to the receptionist, Natali, who was also kind and welcoming. The building itself is a bit old, and the basement parking is quite small. If you’re planning to visit during the summer peak season and have a large vehicle like a pickup truck, parking in their basement might be a challenge. Our room was a Loft 1 for 4 adults and 2 kids. Despite the building being old, we had a very comfortable stay. The kitchen was a big plus—it was fully equipped with utensils and cookware, making it super convenient. What stood out the most was how much my husband and child enjoyed the amenities such as the waterslide. This is the only hotel we’ve seen in Banff with such a large pool slide—much bigger than others we’ve seen in canmore’s and banff’s. They also have a kids’ play zone, which our little ones absolutely loved. Their service was also impressive. It’s available 24/7—when we called the lobby late at night regarding an issue, they quickly sent maintenance to our room, which amazed us. Overall, it was a wonderful stay, and I’d highly recommend it, especially for families with kids!
Stayed 1 night in Dec 2024

10/10 Excellent

Mahesh

Liked: Cleanliness, amenities, property conditions & facilities, communication
We liked the firewood and pool and play area here !!
Stayed 1 night in Jan 2025

10/10 Excellent

Cyrus

Liked: Cleanliness, property conditions & facilities, communication
Stayed 2 nights in Dec 2024

6/10 Okay

Jason

Stayed 1 night in Jan 2025

8/10 Good

Brennin

Liked: Cleanliness, room comfort, communication

Wanted more water sliding

Fireplace was nice, beautiful views, 1.5 bathrooms. Unfortunately we came there for the water slides, and they were out of commission our only full day there. Kids got 2 hours of playtime on check in day
Stayed 2 nights in Jan 2025

6/10 Okay

Kirk

Liked: Communication
Disliked: Cleanliness, property conditions & facilities
Our room at Douglas Fir needs a full makeover, update. I cant even name all of the things we saw that were either dirty or broken. Even 2 of our keys didnt work. The curtains were water stained. We had 6 people and there were only 4 plates and 5 forks. The Murphy bed has ruined my back for the time being. The phone didnt work, I must say when I asked for a blanket, some more pillows and help with plugged toilets that we only waited at most 3 minutes...that is incredible!!! The burner on the stove didnt work but I fixed that, and finally parts of the bathroom were filthy. But.....the playpark was so fun for my grandsons and the waterslide was great (that was why we booked Douglas Fir) but it was closed on Saturday. (Jan 4th 2025th) It was open today but my grandson fell and broke his ankle today, I am not sure of the details but someone must have been there from the hotel to talk to my son and daughter-in-law. You have a wonderful place and location, please fix up the area I was in, room, 407 and be proud of your facility. Lori Christensen
Stayed 2 nights in Jan 2025

8/10 Good

Debbie

Liked: Cleanliness, communication
Stayed 1 night in Jan 2025

8/10 Good

Rajat

Liked: Cleanliness, amenities, communication
Needs Reno but still a very special place to stay if you want to stay close to wilderness
Stayed 1 night in Jan 2025

8/10 Good

Chup

Liked: Cleanliness, communication
The property is little bit old but is nice and clean.
Stayed 1 night in Dec 2024

8/10 Good

Brett

Liked: Cleanliness
Stayed 4 nights in Dec 2024

6/10 Okay

Sandy

Liked: Cleanliness
We like the Pool/slides and outdoor hot tub. Close to wilderness, walks in the woods and great views. It’s quiet and a great alternative to the hustle and bustle downtown.
Stayed 3 nights in Dec 2024

8/10 Good

Kathleen

Liked: Cleanliness, property conditions & facilities, communication
Could use some upgrade but overall pretty awesome
Stayed 1 night in Dec 2024

10/10 Excellent

Tali

Liked: Cleanliness, property conditions & facilities, communication
Stayed 1 night in Dec 2024

4/10 Poor

Naomi

Liked: Amenities, communication
Disliked: Cleanliness, property conditions & facilities
In desperate need of renovations. Period.
Stayed 1 night in Nov 2024

8/10 Good

Jarred

Liked: Cleanliness, amenities, communication
We were here in February and back for Christmas. Its great to see they are continuing with the renovations and maintenance. 3 stars are only for construction materials laying around outside of the jobsite. This place is a hidden jem for us , we love coming here and will continue to do so!
Stayed 1 night in Dec 2024