Important: This article is for Integrated Property Managers (IPMs).

Commission statements are located in your Vrbo Owner dashboard.


Access commission statements

  1. If you have multiple properties, select a property.
  2. Select the User Profile icon Head and shoulders silhouette..
  3. From the dropdown menu, select Booking statements.
  4. Download the Line-item invoice CSV. 


Commission statement information

The spreadsheet includes your pay-per-booking reservations (both confirmed and cancelled) that occurred in the month before the invoice date. 

Booking statements include:

  • Reservation information: Reservation ID, Reservation external ID, Check-in/Check-out dates.
  • Property information: Property name, Listing number, Product type, Property Management Software Company (PMSC) ID.
  • Traveller information: Traveller name and email address.
  • Commission information: Gross sale amount, Commission rate (%), Commission charge.
  • Booking information: Booking dates, Booking type (online or offline), Booking site and distribution channel, Vrbo service fee charge, Rent and fee amounts. 
  • Inquiry information (if applicable): Inquiry submission date, Inquiry site, Inquiry check-in/check-out dates, Inquiring traveller’s email.

Refer to the Commission information for amounts that make up your commission balance. 


Cancellation fee information

If a cancellation occurred during the month before the invoice date, the fee information will also be viewable on the booking statement.

Cancellation fee lines will read ‘UOM-Cancellation’ and include:

  • Reservation information
  • Listing number
  • Fee percentage (10%, 25%, or 50%)
  • Fee amount 
  • Number of days before check-in the cancellation occurred.


Select Contact Us and notify the IPM Support team if there are discrepancies or questions regarding your booking statement.