6/10 Okay
Verified traveller
14 Sept 2023
Liked: Check-in, communication, location
The good, the bad and the ugly, ....and the noise.
GOOD
Location, plenty nearby, shops, restaurants, bars. Animal kingdom within 25 mins, Universal 40mins.
Communication with property manager and resolution of some issues.
Great TV choices
BAD
Floors were dirty on arrival.
Kettle and hairdryer needed to be replaced due to condition.
Dishwasher door wouldn't close due to loose screws connecting it to the countertop. Waste disposal was dirty and smelled.
Hedges to the front and side patio were completely overgrown.
Patio to side of pool was dirty, the pool was full of polystyrene bits.
Several poor condition towels.
Laundry left in the dryer.
Games room is not a games room, dumping ground for assorted items.
*new kettle, hairdryer and towels were provided. The hedges were trimmed back (although trimmings were left on the floor!) and the dishwasher and waste disposal issues were sorted.
However these should all be checked before arrival, new guests should not have to be raising these issues.
UGLY
Lizard droppings behind and under beds.
Lizards constantly in bedrooms and bathrooms. We have never experienced this in any villa in the Orlando area before.
NOISE
Constant noise, trucks, sirens, engines etc. from the road behind the villa. Bring earplugs.
OVERALL
Pictures listed on VRBO are not representative of the property at all.
Cleaning crew need to be changed. It was 'tidy' rather than clean!
Needs a bit of TLC, gardens, pool, garage, big crack in living room ceiling.
POOR value for money, esp cleaning fees!!!