10/10 Excellent
Ian B., Walton on Thames
22 Apr 2023
Liked: Cleanliness, check-in, communication, location, listing accuracy
Beautiful villa with an amazing team of people
We highly recommend Villa Frangipani for a blissful Bali holiday. We spent 11 nights at the villa and could not have enjoyed it any more. Whilst the villa is stunning and the location beautiful, just as shown and described in the VRBO listing, what makes this villa and holiday so special is the incredible staff including Ai, Jery, Gus and Juni. Their kindness, fun and determination to add all the little touches made this a very special holiday. We hired a driver (Indra) for day trips and Jery came along with us. He was brilliant and make the days very special and fun. The driver (Indra) was also great, and looked slightly concerned when we suggested driving back to the UK as a road trip! We highly recommend having Jery as a guide for day trips - this was a brilliant idea by Ai and the owners so we'd encourage everyone to ask for this to enjoy very special days out.
We loved the food at the villa and Gus was a brilliant butler for us each day. We also took up loads of activities at the villa including yoga, massage, easter egg hunts, easter egg decoration, Balinese decoration making from plants, fire pit evening and toasting marshmallows, etc. Ai was fab and even bought some toys our son to play with over Easter, which he loved.
We highly recommend tipping the staff as they do a fantastic job but, before you do, please ask if the money will go directly to the staff members concerned, or whether the money is collected and given to the owners instead.
As all the reviews flag, the road to the villa is awful but this was not a problem and we had no issues getting taxis to and from the villa.
We would highly recommend this villa for a very special holiday in Bali, and trust the owners realise that the staff they have are the magic ingredient. They are very special and need to be looked after.
Ian B.
Stayed 11 nights in Apr 2023