6/10 Okay
Kelley C.
25 Apr 2025
Liked: Check-in, communication, location
Disliked: Cleanliness
Disappointing stay, despite great location!
We really wanted to love this penthouse apartment in Nerja - the location is fantastic and the size of the apartment is great. However, the cleanliness was a major issue and the place feels tired and in need of attention.On arrival, we found a dead cockroach behind the sofa and ingrained dirt and dust throughout. I had to vacuum between the single beds myself due to a build-up of old dirt. The bathroom tiles had visible grime, and the kitchen wasn’t much better - lots of dirty splashes on the tiles and crumbs and debris left in the cupboards.The master bed was extremely firm and uncomfortable - so much so that I ended up sleeping on the sofa for a few nights, which really affected our experience. The pool also hadn’t been cleaned and was full of bugs.On a positive note, John at the letting agency was great - very responsive and helpful. He arranged a re-clean when I raised concerns and quickly helped when we locked ourselves out by leaving keys in the door. His support was appreciated, but unfortunately, it didn’t make up for the state of the property.After reading so many glowing reviews, we expected much more. Sadly, this was a really disappointing stay!




Kelley C.
Stayed 6 nights in Apr 2025