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Garden & City Cauterets Balneo

Residence with a full-service spa, a quick walk to Cirque du Lys Gondola

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Photo gallery for Garden & City Cauterets Balneo

Room
Exterior
Room
Living area
Point of interest

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Gym
  • Spa
  • Pool
  • Pet-friendly
The current price is £72
includes taxes & fees
28 Apr - 29 Apr

Explore the area

Map
11 avenue du General Leclerc, Cauterets, Hautes-Pyrenees, 65110
  • Cirque du Lys Gondola
    ‪4 min walk‬
  • Cauterets Baths
    ‪5 min walk‬
  • Pont d'Espagne
    ‪9 min drive‬
  • Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.)
    ‪50 min drive‬

Choose your unit

View all photos for Apartment for 10 people

Living room

Apartment for 10 people

  • 753 sq ft
  • 3 bedrooms
  • Sleeps 10
  • 1 Double Bed, 2 Single Beds, 1 Single Bunk Bed and 2 Double Sofa Beds

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Room

Studio for 2

  • 205 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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Room

Single Double Room

  • 205 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Room

Superior Double Room

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Room

Studio for 4

  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed OR 2 Single Beds and 1 Single Bunk Bed

View all photos for 2 communicating studios for 8 people

Private kitchen

2 communicating studios for 8 people

  • 538 sq ft
  • 1 bedroom
  • Sleeps 8
  • 2 Single Bunk Beds, 1 Double Bed and 1 Double Sofa Bed

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Room

Studio for 2

  • Mountain view
  • 205 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Duplex, 1 Bedroom (For 6)

Living area

Comfort Duplex, 1 Bedroom (For 6)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed, 1 Double Sofa Bed and 1 Single Bunk Bed

View all photos for Apartment for 10 people

Living area

Apartment for 10 people

  • 753 sq ft
  • 4 bedrooms
  • Sleeps 10
  • 2 Double Beds, 2 Single Bunk Beds and 1 Double Sofa Bed

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About the area

Cauterets

Located in Cauterets, Garden & City Cauterets Balneo is near a boardwalk. The area's natural beauty can be seen at Pyrénées National Park and Lac de Gaube, while Cirque du Lys Gondola and Puntas Gondola are popular local attractions. Pont d'Espagne is another place to visit that comes recommended. Take in the nearby slopes with snowboarding and a ski shuttle, or try out other outdoor activities such as snowshoeing and snowmobiling.

What's nearby

  • Cirque du Lys Gondola - 4 min walk - 0.4 km
  • Cauterets Baths - 5 min walk - 0.5 km
  • Pyrénées National Park - 4 min drive - 3.5 km
  • Pont d'Espagne - 9 min drive - 8.0 km
  • Lac de Gaube - 9 min drive - 8.0 km

Getting around

  • Lourdes Station - 27 min drive
  • Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.) - 50 min drive

Restaurants

  • ‪Le Bistrot du Boulevard - ‬3 min walk
  • ‪L'Abri du Benques - ‬3 min drive
  • ‪Royalty - ‬4 min walk
  • ‪Sarl le Refuge de la Cascade - ‬3 min drive
  • ‪Le braséro - ‬2 min walk

About this property

Garden & City Cauterets Balneo

Residence with a full-service spa, a quick walk to Cirque du Lys Gondola
This smoke-free residence features a full-service spa, an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a sauna are on-site.
Garden & City Cauterets Balneo offers 136 accommodations. Flat-screen televisions are featured in guestrooms. This Cauterets residence provides complimentary wireless Internet access.
An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the residence's full-service spa. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. The spa is open daily.
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Amenities

Pool
Pet-friendly
Free WiFi
Restaurant
Laundry
Spa

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 30
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 30 October to 16 December:
  • Bar/Lounge
  • Dining venue

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 12 per pet, per day (maximum EUR 54 per stay)
Service animals are welcome, and are exempt from fees
1 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 200 per accommodation, per stay
  • A tax is imposed by the city: EUR 1.57 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 19 for adults and from EUR 14 for children
  • Pet fee: EUR 12 per pet, per day (maximum EUR54 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, ANCV Cheques-vacances and cash
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property is professionally cleaned

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from 15 June to 01 October
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does Garden & City Cauterets Balneo have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool.

Is Garden & City Cauterets Balneo pet-friendly?

Yes, this property allows pets (limit 1 total). There's a fee of EUR 12 per pet, per day. Service animals are exempt from fees.

How much is parking at Garden & City Cauterets Balneo?

There is free parking nearby.

What time is check-in at Garden & City Cauterets Balneo?

Check-in start time: 4:00 PM; check-in end time: midnight. Early check-in is available for a fee of EUR 30 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Garden & City Cauterets Balneo?

Checkout is at 10 AM. Late checkout is available for EUR 30 (subject to availability).

Where is Garden & City Cauterets Balneo located?

Situated near a boardwalk, this spa residence is 0.2 mi (0.3 km) from Cirque du Lys Gondola and 1.7 mi (2.8 km) from Pyrénées National Park. Pont d'Espagne and Lac de Gaube are also within 6 mi (10 km).

Garden & City Cauterets Balneo Reviews

Reviews

8.2

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 75 out of 220 reviews
Rating 8 - Good. 92 out of 220 reviews
Rating 6 - Okay. 34 out of 220 reviews
Rating 4 - Poor. 17 out of 220 reviews
Rating 2 - Terrible. 2 out of 220 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

7.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

8.8/10

Communication

Reviews

10/10 Excellent

Joanna

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great, clean and functional accommodation. Especially liked the outdoor pool & the fact you are right in the centre of the town.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort, communication
Stayed 6 nights in Aug 2024

10/10 Excellent

Louisa

Liked: Cleanliness, room comfort, communication
The place was really well located. The hotel was clean and everyone was very friendly. The pool is great, perfect for families.
Stayed 2 nights in Feb 2021

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

True to pictures, nothing luxury but nice
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Good pools.

Fantastic pools and spa area. Wonderfully friendly staff. Extremely expensive overall. We had the last room and paid a fortune for it!! Do book parking before you get there as it was full on our arrival and there is no where to park in the resort when it is busy.

10/10 Excellent

frederic

Stayed 1 night in Jan 2025

8/10 Good

CEDRIC

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Jan 2025

8/10 Good

MARIE FLORE

Liked: Cleanliness, room comfort, communication
Stayed 4 nights in Jan 2025

8/10 Good

Dominique

Liked: Cleanliness, room comfort, communication

Hôtel sympathique

Nous avons passé un bon séjour au Garden & city de Cauterets. Personnel très accueillant. Chambre propre. Un petit bémol sur les dimensions de la chambre (je n'ai pas vraiment "vu" les 19 m2) et du lit de 140. .
Stayed 3 nights in Jan 2025

8/10 Good

Philippe

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Jan 2025

10/10 Excellent

Fabien

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Jan 2025

10/10 Excellent

marie-Christine

Liked: Cleanliness, room comfort, communication

Excellent sejour

Très correct, bien situé, bon accueil. Je recommande.
Stayed 4 nights in Jan 2025

10/10 Excellent

Ana

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelente ubicación, el mayor problema es encontrar estacionamiento en la zona pues en esta temporada esta totalmente lleno cauterets
Stayed 3 nights in Dec 2024

10/10 Excellent

Nicolas

Liked: Cleanliness, room comfort, communication
Stayed 3 nights in Dec 2024

10/10 Excellent

loic

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Oct 2024

10/10 Excellent

Orane

Liked: Cleanliness, room comfort, communication

Excellent séjour !

Stayed 3 nights in Oct 2024

10/10 Excellent

Leo

Stayed 1 night in Aug 2024

6/10 Okay

Jordan

Liked: Amenities
Disliked: Room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Vincent

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Aug 2024

10/10 Excellent

Cecile

Liked: Cleanliness, room comfort, communication

Séjour très agréable on recommande

Très beau séjour. Le personnel est très agréable, l hôtel est en plein cœur de ville, l espace spa est très bien conçu on a adoré, merci c était un beau séjour pour nous. Et oui il y a un ruisseau qui passe dans la ville et nous avons apprécié l entendre.
Stayed 3 nights in Aug 2024

10/10 Excellent

Patrick

Liked: Cleanliness, room comfort, communication
Stayed 5 nights in Aug 2024

8/10 Good

William

Liked: Cleanliness, room comfort, communication

Agréable séjour

Agréable séjour, établissement propre, personnel agréable et serviable. Directement en centre ville mais du coup bruyant le soir mais bien insonorisées
Stayed 3 nights in Aug 2024

8/10 Good

XAVIER

Liked: Cleanliness, property conditions & facilities, communication
Oui
Stayed 2 nights in Aug 2024

8/10 Good

Dominique

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Aug 2024

8/10 Good

VALERIE

Liked: Communication

Établissement moyen

Séjour convenable. Pas trop dormi à cause bruit surtout du ruisseau. Très bon accueil. Chambre piscine tres moyen pour le prix déçu un peu
Stayed 1 night in Aug 2024