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Kaiser Max Design Appartements

Central Innsbruck aparthotel connected to the convention centre, steps from Golden Roof

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Photo gallery for Kaiser Max Design Appartements

Bathroom
In-room dining
Living room
Room
Land view from property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Kitchen
  • Outdoor space
  • Free WiFi
  • Restaurant
The current price is £212
includes taxes & fees
29 Apr - 30 Apr

Explore the area

Map
Herzog-Friedrich-Straße 23, Innsbruck, 6020
  • Golden Roof
    ‪1 min walk‬
  • Hofburg
    ‪2 min walk‬
  • Seegrube Cable Car
    ‪6 min drive‬
  • Innsbruck (INN-Kranebitten)
    ‪18 min drive‬

Choose your unit

View all photos for Design Suite (Jaegerherz)

Room

Design Suite (Jaegerherz)

  • 592 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Executive Studio Suite (Kaiser Max Residenz)

Room

Executive Studio Suite (Kaiser Max Residenz)

  • 753 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Suite (Goldene Krone)

Room

Family Suite (Goldene Krone)

  • 947 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 Double Bed and 2 Single Bunk Beds

View all photos for Design Suite (Jagdhof)

Room

Design Suite (Jagdhof)

  • 592 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Suite (Bergjuwel)

Room

Deluxe Suite (Bergjuwel)

  • 592 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 Double Bed, 1 Double Bunk Bed and 1 Double Sofa Bed

View all photos for Executive Suite (Wilder Mann)

Room

Executive Suite (Wilder Mann)

  • 947 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Luxury Suite (Goldenes Dachl)

Room

Luxury Suite (Goldenes Dachl)

  • 592 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Elite Suite (Hofburg)

Room

Elite Suite (Hofburg)

  • 947 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Premium Suite (Stadtturm)

Room

Premium Suite (Stadtturm)

  • 592 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Double Beds

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About the area

Innsbruck

Located near a boardwalk, Kaiser Max Design Appartements is in Innsbruck City Centre neighbourhood and is connected to a railway/underground station. The area's natural beauty can be seen at Hofgarten Park and Nordkette Mountains, while Tirol Panorama and Swarowski Crystal Worlds are cultural highlights. Looking to enjoy an event or a match while in town? See what's going on at Bergisel Ski Jump. Enjoy the great outdoors with rock climbing, mountain climbing and hiking/biking trails, or hop on a moped for hire nearby and explore all the area has to offer.

What's nearby

  • Innsbruck Old Town Christmas Market - 1 min walk - 0.1 km
  • Golden Roof - 1 min walk - 0.1 km
  • Hofburg - 2 min walk - 0.2 km
  • Bergisel Ski Jump - 5 min drive - 3.6 km
  • Seegrube Cable Car - 6 min drive - 4.3 km

Getting around

  • Innsbruck Central Station - 12 min walk
  • Innsbruck Technik Tram Stop - 19 min drive
  • Innsbruck (INN-Kranebitten) - 18 min drive

Restaurants

  • ‪Stiftskeller - ‬2 min walk
  • ‪Café Katzung - ‬3 min walk
  • ‪Goldenes Dachl - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Cafe-Strudel Kröll Inh Mag Stephanie Cammerlander - ‬1 min walk

About this property

Kaiser Max Design Appartements

Central Innsbruck aparthotel connected to the convention centre, steps from Golden Roof
A restaurant, a bar/lounge and a coffee shop/cafe are available at this smoke-free aparthotel. WiFi in public areas is free. Other amenities include a front desk safe. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. Comforts include a Tempur-Pedic bed and premium bedding, and guests will also find conveniences, such as a coffee/tea maker and a dishwasher. Change of towels is available on request.
Kaiser Max Design Appartements offers 9 accommodations with espresso makers and a safe. This individually decorated and furnished accommodation includes dining tables. Tempur-Pedic beds feature down duvets and premium bedding. Accommodation at this 3.5-star aparthotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Flat-screen televisions come with cable channels. Additionally, rooms include coffee/tea makers and portable fans. Change of towels and change of bedsheets can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
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Amenities

Kitchen
Free WiFi
Restaurant
Outdoor space
Bar

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 16

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out fee: EUR 20

Special check-in instructions

The front desk is open Monday - Saturday (3:00 PM - 9:00 PM) and Sunday - Sunday (3:00 PM - 6:00 PM)
Guests will receive an email 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for EUR 10.0 per day

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night
  • Cleaning fee: EUR 68 per accommodation, per stay.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: EUR 16 per night (66 ft away)
  • Late check-out fee: EUR 20
  • Crib (infant bed) fee: EUR 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Is Kaiser Max Design Appartements pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Kaiser Max Design Appartements?

Check-in start time: 3:00 PM; check-in end time: 9:00 PM. After-hours check-in is not available.

What time is check-out at Kaiser Max Design Appartements?

Checkout is at 10:00 AM. Late checkout is available for EUR 20.

Where is Kaiser Max Design Appartements located?

Located in Innsbruck City Centre, this aparthotel is steps away from Golden Roof and Hofburg. Hofgarten Park and Nordkette Mountains are also within 1 mi (2 km). Innsbruck Central Station is 12 minutes by foot and Innsbruck (IOB-Innsbruck Central Train Station) is 12 minutes.

Kaiser Max Design Appartements Reviews

Reviews

8.8

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 81 out of 137 reviews
Rating 8 - Good. 37 out of 137 reviews
Rating 6 - Okay. 11 out of 137 reviews
Rating 4 - Poor. 6 out of 137 reviews
Rating 2 - Terrible. 2 out of 137 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

8.0/10

Communication

Reviews

10/10 Excellent

Meghan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Location is perfect. We stayed in Studio on 5th floor with 2 adults and 2 kids (12,9). Plenty of room and exceeded our expectations.
Stayed 2 nights in Dec 2024

10/10 Excellent

Katryna

Liked: Cleanliness, room comfort, communication
3 rd time staying at Kaiser Max! Absolutely love this place! I will be back next year!!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing property! The room had a wonderful breakfast nook with a view of the Goldenes Dachl. We loved staying here.
Stayed 1 night in Sep 2024

10/10 Excellent

Natalie

Liked: Cleanliness, property conditions & facilities, communication
Very friendly staff. Amazing location and great spacious room
Stayed 1 night in Dec 2023

8/10 Good

Maureen

Liked: Cleanliness, amenities, room comfort, communication
Amazing location and helpful staff. There was a heat wave so lack of air conditioning wasn’t great, but my understanding is that this is usually not an issue under normal weather conditions.
Stayed 1 night in Aug 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
The apartment was in an excellent location and very clean. It was well-equipped with essentials like towels, pillows, a hairdryer etc. However, there was an oddly placed planter in one of the rooms, seemingly used to cover some exposed pipes. The check-in process was smooth but unconventional, as the restaurant host also served as the apartment manager and was only available between 3:00 and 9:00 PM. We considered storing our luggage after checkout, but there was no one to assist since the restaurant didn’t open until 3:00 PM.
Stayed 2 nights in Dec 2024

8/10 Good

Christie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect location, a little noisy but didnt affect us as much as we thought. Good space, fell in love with the window view. Only negative was pillows not great, and becareful as water can leak out of bathroom. Everything else great
Stayed 3 nights in Dec 2023

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities, communication
This apartment was outstanding. Attached restaurant was a big benefit with helpful staff. Our view from apt. 5 was fabulous! Right in the middle of everything you want or need. Very clean with all amenities and charming.
Stayed 4 nights in Sep 2022

8/10 Good

Matt

Liked: Cleanliness, amenities, property conditions & facilities, communication
Was a pleasant experience. The room location was amazing. Top floor of building next to ancient clock tower looking out on popular square. You enter the Apartment via a restaurant. Great location. Only snag was they charged me with an unexpected cleaning charge of $35 upon check-in. I would stay there again.
Stayed 2 nights in Oct 2022

4/10 Poor

Megha

Disliked: Amenities, property conditions & facilities
Construction going on. No AC in the property so had to open the windows to bugs and construction. Water from the bathroom spills over to the living room if towels are not kept sufficiently. Extra towels.are $2 Euro each.
Stayed 2 nights in Jul 2024

8/10 Good

Minna

Liked: Cleanliness
Spacious apartment with two beds, very clean and modern in design. In a great location, right in the heart of old Innsbruck. The apartment felt hot and stuffy and we couldn’t figure out how to cook it down, and the linens and towels were really minimal. It was fine for one night.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Communication

Cute apt. Horrible check-in experience

We had a very painful check-in process. This is a small apartment building, not a typical hotel. We arrived on a Sunday and there was no staff, despite arriving during the advertised check-in hours. Hotels.com was no help. Finally we received a text from staff requiring more money in order for him to come check us in, despite having paid in full through Hotels.com. Once we finally got in the apt, the rest of the stay was smooth. The apt is in a great location and is in good condition. It was very warm with no AC, but it’s common not to have AC.
Stayed 3 nights in Aug 2024

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Price Not Clear - Bathroom Door Transparent

The front desk refused to let us in the apartment, demanding we pay per person. Something not clarified at the booking. Also the bathroom door is basically transparent so it was very uncomfortable for our group to share the space. Despite the central location, I would not recommend this property to anyone.
Stayed 1 night in Nov 2019

8/10 Good

Kyle

Liked: Cleanliness, room comfort

Great apartments and location!

This is a great place! Located right in the middle of old town and the apartment is awesome - everything you need! Communication wasn’t the best - the apartments are located above a bar and the bar was closed when I arrived so I had to troubleshoot. When I connected - they were super helpful, but it was unexpected and not the best after a long trip to arrive. Room was great but I was at the top and it was pretty warm. The AC unit didn’t have a tube to feed the hot air out the window, so it blew hot air out the back as well and the Gold member perk (bottle of wine) wasn’t in the room. Not a big deal as it is pretty circumstantial, but worth noting. I would definitely stay here again. The location and value and definitely worth it!
Stayed 5 nights in Sep 2022

4/10 Poor

Graham

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities, communication
We spent a lot of money to stay here so my expectations were pretty high. Wi-Fi signal was non existent in most of the place, which is tough when you travel internationally and get no cell service. I scanned the network and there were 41 devices on the Wi-Fi, I just don’t think the owner has kept up with the infrastructure needs to serve a whole building. No flexibility on late checkout… usually people will at least offer a few minutes or a solid explanation why we need to be out promptly at 10. Again, traveling internationally this is something to consider as 10am is early. There were little kids slamming around the floor above nearly all hours of the day and night, so it was hard to sleep for the few hours we were there.

8/10 Good

RAFAEL

Liked: Cleanliness, room comfort, communication

muy buena opcion en un excelente lugar

buena opcion, con espacio amplio para familias, muy bien ubicado. con elevador. mi única molestia es que se escuchan las pisadas de la recamar superior.
Stayed 3 nights in Dec 2024

6/10 Okay

Martina

Liked: Cleanliness, amenities
Disliked: Communication
Die ausziehbare Couch war nicht zum Schlafen geeignet. Die Fenster sind leider nicht dicht daher sehr laut und kalt. Haben kein Auge zugemacht. Unterkunft war aber sehr schön und super Lage.
Stayed 1 night in Dec 2024

10/10 Excellent

Lise

Liked: Cleanliness, room comfort, communication
Stayed 3 nights in Jul 2024

8/10 Good

Donald

Liked: Cleanliness, amenities, property conditions & facilities, communication
Stayed 4 nights in Jul 2024

10/10 Excellent

Alexander

Liked: Cleanliness, amenities, property conditions & facilities, communication
Wir haben mehrere Tage über Sylvester im Kaiser Max verbracht und waren sehr zufrieden. Die Zimmer sind sehr gut ausgestattet und sehr ordentlich. Die Lage mitten in der Altstadt von Innsbruck ist top alles Sehenswürdigkeiten sind fussläufig zu erreichen. Von den Zimmern hat man einen direkten Blick auf das Goldene Dacherl. Wer es wirklich ruhig mag ist schon aufgrund der Lage hier nicht gut aufgehoben. Wir fanden es super und kommen sehr gerne wieder.
Stayed 4 nights in Dec 2023

10/10 Excellent

L

Stayed 6 nights in Feb 2023

10/10 Excellent

Sarah

Liked: Cleanliness, room comfort, communication
Stayed 4 nights in Dec 2022

8/10 Good

Tatjana

Liked: Amenities, property conditions & facilities, communication
Hervorragende Lage, unser Zimmer hätte aber gründlicher geputzt werden können.
Stayed 1 night in Sep 2022

8/10 Good

Gina

Liked: Cleanliness
Disliked: Room comfort, communication
Très bien situé. Lit confortable. Il n’y avait pas de ventilateur dans la chambre et lorsqu’on l’a demandé, on ne l’a jamais eu. Il faisait 36 degrés. De plus, our devions avoir une bouteille de vin ( privilège Silver), mais on ne l’a jamais eu. Contrairement à Airbnb, il n’y a aucune fourniture de base comme huile, sel-poivre, etc.
Stayed 2 nights in Jul 2022

4/10 Poor

Songvit

Liked: Cleanliness, property conditions & facilities
Disliked: Communication
I asked them before booking about keeping my luggage before check-in time. And the staff said "yes, they can keep my luggage". But when I arrived the staff tell me to keep my luggage at citylocker instead.
Stayed 2 nights in Apr 2022