Sonder at One Platt Apartments

Aparthotel with a rooftop terrace, steps from South Street Seaport

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Photo gallery for Sonder at One Platt Apartments

Exterior
Miscellaneous
Room
Room
Room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Outdoor space
  • Kitchen
  • Free WiFi
  • Air conditioning
  • Business services
The current price is £154
includes taxes & fees
26 May - 27 May

Explore the area

Map
1 Platt Street, New York, NY, 10038
  • Wall Street
    ‪5 min walk‬
  • One World Trade Center
    ‪13 min walk‬
  • Brooklyn Bridge
    ‪15 min walk‬
  • New York, NY (JRB-Downtown Manhattan Heliport)
    ‪11 min walk‬

Choose your unit

Studio, 1 Queen Bed

  • 650 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Studio, 1 King Bed

  • 650 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Studio, 1 King Bed

  • City view
  • 650 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Apartment, 3 Bedrooms

  • 1265 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 2 Queen Beds, 1 King Bed and 1 Double Sofa Bed

Superior Apartment, 1 Bedroom

  • 497 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Superior Studio, 1 Queen Bed with Sofa bed

  • 650 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Premier Apartment, 1 Bedroom

  • 730 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

Deluxe Apartment, 2 Bedrooms

  • 1340 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 1 King Bed and 1 Double Sofa Bed

Apartment, 1 Bedroom

  • 684 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Deluxe Apartment, 1 Bedroom

  • 730 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Superior Studio, 1 Queen Bed

  • City view
  • 357 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

New York

Located in Manhattan, a neighbourhood in New York, Sonder at One Platt Apartments is near a metro station. Barclays Center Brooklyn and Broadway are cultural highlights, and some of the area's activities can be experienced at Brooklyn Cruise Terminal and South Street Seaport. Intrepid Sea, Air and Space Museum and American Dream are not to be missed.

What's nearby

  • Wall Street - 5 min walk - 0.4 km
  • National September 11 Memorial & Museum - 12 min walk - 1.1 km
  • One World Trade Center - 13 min walk - 1.1 km
  • Battery Park - 13 min walk - 1.2 km
  • Brooklyn Bridge - 15 min walk - 1.8 km

Getting around

  • Wall St. Station (William St.) - 4 min walk
  • Brooklyn Flatbush Avenue Station - 6 min drive
  • LaGuardia Airport (LGA) - 38 min drive

Restaurants

  • ‪Taco Bell - ‬2 min walk
  • ‪Little Italy Pizza - ‬2 min walk
  • ‪Subway - ‬1 min walk
  • ‪Mezcali - ‬2 min walk
  • ‪Ryan Maguire's Ale House - ‬2 min walk

About this property

Sonder at One Platt Apartments

Aparthotel with a rooftop terrace, steps from South Street Seaport
A rooftop terrace, a 24-hour business centre and concierge services are available at this smoke-free aparthotel. WiFi in public areas is free. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, a flat-screen TV comes with digital channels, and guests can also appreciate conveniences, such as a sitting area and a coffee/tea maker.
Sonder at One Platt Apartments offers 182 air-conditioned accommodations with coffee/tea makers and designer toiletries. This individually decorated and furnished accommodation has separate sitting areas. Accommodation at this 3.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. 42-inch flat-screen televisions come with digital channels.

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Amenities

Kitchen
Free WiFi
Air conditioning
Outdoor space
Business services

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions and an access code
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Sonder mobile app before check-in

Access methods

Access code

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Sonder at One Platt Apartments pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Sonder at One Platt Apartments?

Check-in start time: 4:00 PM; check-in end time: midnight.

What time is check-out at Sonder at One Platt Apartments?

Checkout is at 11:00 AM.

Where is Sonder at One Platt Apartments located?

Located in Manhattan, this aparthotel is within a 5-minute walk of South Street Seaport and Wall Street. One World Trade Center and Battery Park are also within 15 minutes. Wall St. Station (William St.) and Fulton St. Station (William St.) are within a 5-minute walk.

Sonder at One Platt Apartments Reviews

Reviews

8.2

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 260 out of 501 reviews
Rating 8 - Good. 125 out of 501 reviews
Rating 6 - Okay. 56 out of 501 reviews
Rating 4 - Poor. 22 out of 501 reviews
Rating 2 - Terrible. 38 out of 501 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

8.4/10

Communication

Reviews

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities, communication
Great place to stay
Stayed 6 nights in Jan 2025

6/10 Okay

Matthew

Stayed 3 nights in Dec 2024

10/10 Excellent

Jackie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely place to stay. Staff and location great. couldn't fault it!
Stayed 6 nights in Dec 2024

10/10 Excellent

elisabetta

Liked: Cleanliness, property conditions & facilities, communication
The approach is the right one, nice apartments, very clean and comfortable. Strongly suggested for a family
Stayed 5 nights in Dec 2024

10/10 Excellent

Tomas

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a nice stay here. Nice space and decent building. We will stay here again. Thanks
Stayed 4 nights in Dec 2024

6/10 Okay

Jonathan

Liked: Cleanliness, communication
Stayed 1 night in Jul 2024

8/10 Good

Catherine

Great location by the seaport and so well connected to different subway lines. There are lots of food shops and restaurants nearby which was really handy and the kitchen in the apartment had everything we needed. The apartment was a bit “old” and tired with peeling cupboards and marks on the walls. The staff were polite but not particularly engaged. When we checked in they didn’t even say the usual “have a good stay” they just told us to look at our email for instructions on how to access the room. Aside from that they ignored us. Be aware it is VERY noisy and the earplugs are useless. The traffic noise is constant but there is also construction going on all round the apartment block so there is noise from that too. Most of the time this is blocked out by the incredibly noisy air con in the apartment. A definite overload of sound!
Stayed 7 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication
Amazing place to stay - super close to the subway and getting around everywhere. Very safe area. Would definitely stay again.
Stayed 8 nights in May 2024

8/10 Good

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent location in Wall Street/FIDI. Good location for an NYC stay, with that additional extra space for a city break. Jonathan
Stayed 5 nights in Apr 2024

10/10 Excellent

Ella

Liked: Cleanliness, property conditions & facilities, communication
Perfect location to get around everywhere. Fulton street (the local subway station) is one of the best connected stations in the city. Lower Manhattan is easily walkable
Stayed 10 nights in Mar 2024

8/10 Good

Balwant

Liked: Room comfort, communication
Stayed 27 nights in Feb 2024

8/10 Good

Alan

Liked: Cleanliness, communication
Communication organisation location and help all excellent made stay in NY really enjoyable
Stayed 8 nights in Nov 2023

10/10 Excellent

Ben

Liked: Property conditions & facilities, communication
Stayed 7 nights in Sep 2023

6/10 Okay

Bjorn

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property is located near large subway hubs which is very convenient. There are some useful shops in the vicinity that support the self contained nature of the rooms. The equipment in the property is up to date and the bed linens are of good quality. The closet doors and some of the furniture are a bit knackered and tired and could use some updating. The major drawback for this property is the extreme noise from long term multiple building sites across the street and behind the property, who work around the clock and on weekends. Heavy machinery was allowed to run from 2am at night which made it impossible to sleep. There is also persistent strike action from organised unions outside this property and across the street who blare trumpets and whistles early in the morning until mid-day every day, which is incredibly annoying. Sadly, this excruciating noise made the experience a one star one and it’s heavily recommended that the property management act with transparency to manage the expectations of their future guests in their communication to avoid being seen as a bait-and-switch operation. We won’t be staying here again and we don’t recommend anyone who isn’t already deaf to stay here as long as these problems persist.

8/10 Good

Ayyaz

Liked: Cleanliness, amenities, communication
Property is good.
Stayed 2 nights in Aug 2023

2/10 Terrible

Maxine

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities, communication
Upon arrival my room had not been cleaned properly. There were items on the floor. I rang Sonder to complained and asked for my room to be cleaned. They said to send pictures and they would inform housekeeping. I sent pictures, no one even contacted me. I informed the staff, nothing done. My dirty towels were not removed from outside my door for two days. This happened twice. I was only able to get towels & linen for the first five days. I had given my request for daily items on the first day so the staff were aware of my needs. They did not provide linen after the first five days. I had issues on this matter, the Housekeeping Manager spoke to me and assured me I would get my towels & linen my that evening. I received nothing for the duration!! She did not even follow up to see if everything was ok. Windows not sound proof. You can hear all of the building work and rubbish collection every night.
Stayed 13 nights in Apr 2023

8/10 Good

Michelle

Liked: Cleanliness, room comfort, communication
Stayed 22 nights in Mar 2023

8/10 Good

Imran

Liked: Cleanliness, amenities, property conditions & facilities, communication
close to subway. Easy check in and check out process. Queries answered via app
Stayed 10 nights in Feb 2023

6/10 Okay

COLIN

10/10 Excellent

Amelia

Liked: Cleanliness, amenities, property conditions & facilities, communication

2/10 Terrible

Wendy

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Sonder 1 Platt will go down as the worst place I have ever paid to stay in! Initial check-in was easy (although we did baulk at $3 fee to use public lounge loo 45 mins before our official check-in time!), however our apartment was in a terrible state. There was scribble all over the hall walls/table, loo roll holder was hanging off wall, large scratches to furnishings etc. We are a family of 4 but had only been supplied with 1 set of towels! I reported it on the chat (on app) - during which I discovered we were missing lots of items. Icing on cake was fake kitchen drawer falling on my toe rendering me immobile. It wasn't just the missing items and the accident due to the broken furnishings (which has severely hampered ability of myself to walk & hence enjoy my long-planned holiday for my wedding anniversary) but the lies that I was fobbed off with when trying to get things resolved. How does it take over 2.5 hours to get towels!!! Especially when I was told it would take 10-15 minutes!! It was quicker to get a microwave turntable than it was to get towels, pillows, hairdryer, loo rolls, soap etc - all standard items in renting out accommodation! Whilst the supervisor was lovely when she did arrive, I am extremely disappointed with Sonder's reaction & in great pain from the accident caused by the broken furnishing. I will be taking this further in terms of obtaining legal advice for both the physical damage caused to me and the negative effect which it has had on our holiday.
Stayed 6 nights in Oct 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Excellent base

Really comfortable beds, convenient for financial district but also pretty close to subway getting you almost anywhere. Good lounge and kitchen
Stayed 7 nights in Nov 2021

8/10 Good

Rebecca, Scotland

Liked: Cleanliness, amenities
Nice stay. The app in excellent. Everything was clean.
Stayed 9 nights in Mar 2020

10/10 Excellent

Samuel

Liked: Cleanliness, room comfort, communication
Stayed 6 nights in Jan 2025

10/10 Excellent

Stephani

Liked: Cleanliness, property conditions & facilities, communication
Great place at a great rate
Stayed 2 nights in Jan 2025