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Apart'Hotel Sainte-Marthe

Pet-friendly aparthotel connected to a shopping centre in Avignon with a fitness centre

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Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Dryer
  • Gym
  • Kitchen
  • Breakfast available
  • Pet-friendly
The current price is £46
includes taxes & fees
8 May - 9 May

Explore the area

Map
6 Route de Lyon, Avignon, Vaucluse, 84000
  • Palais des Papes
    ‪17 min walk‬
  • Pont Saint-Bénézet
    ‪19 min walk‬
  • Avignon Festival
    ‪20 min walk‬
  • Avignon (AVN-Caumont)
    ‪15 min drive‬

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View all photos for Apartment (4 people) accessible for persons with reduced mobility

Room

Apartment (4 people) accessible for persons with reduced mobility

  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Studio (1 - 2 people)

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Studio (1 - 2 people)

  • 226 sq ft
  • Studio
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Apartment (6 people), 2 Bedrooms, City View

Private kitchen

Family Apartment (6 people), 2 Bedrooms, City View

  • City view
  • 581 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Single Bunk Beds

View all photos for Apartment (3 people)

Room

Apartment (3 people)

  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

View all photos for Studio Twin (2 people)

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Studio Twin (2 people)

  • 226 sq ft
  • Studio
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Apartment (1-2 people)

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Superior Apartment (1-2 people)

  • 279 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio, Balcony (1 - 2 people)

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Studio, Balcony (1 - 2 people)

  • 226 sq ft
  • Studio
  • Sleeps 3
  • 1 Queen Bed

View all photos for Apartment (4 people)

Room

Apartment (4 people)

  • 387 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Twin Studio (2 people) accessible for persons with reduced mobility

Room

Twin Studio (2 people) accessible for persons with reduced mobility

  • 258 sq ft
  • Studio
  • Sleeps 3
  • 2 Single Beds

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Bathroom

A L'OMBRE DU PALAIS

  • Kitchen
  • Pet-friendly
  • Free WiFi
  • Air conditioning
10.0 out of 10, 6 reviews
The price is £112
includes taxes & fees
26 Apr - 27 Apr
A L'OMBRE DU PALAIS

About the area

Avignon

Located near a boardwalk, Apart'Hotel Sainte-Marthe is in Avignon City Centre neighbourhood and is connected to a shopping centre. Marche du Samedi Matin and Avignon Ferris Wheel are local attractions and those in the mood for shopping can visit Halles d'Avignon and Marché Paysan de Châteaurenard. Epicurium and Parc du Cosmos are also worth visiting.

What's nearby

  • Avignon Cathedral - 16 min walk - 1.4 km
  • Place de l'Horloge - 17 min walk - 1.5 km
  • Palais des Papes - 17 min walk - 1.4 km
  • Pont Saint-Bénézet - 19 min walk - 1.6 km
  • Avignon Festival - 20 min walk - 1.7 km

Getting around

  • Avignon Central Station - 20 min walk
  • Avignon (AVN-Caumont) - 15 min drive

Restaurants

  • ‪Maison de la Tour - ‬6 min walk
  • ‪Taverne Avedis - ‬10 min walk
  • ‪Le Cul de Poule - ‬9 min walk
  • ‪Bokao's - ‬7 min walk
  • ‪MG'S Bar - ‬5 min walk

About this property

Apart'Hotel Sainte-Marthe

Pet-friendly aparthotel connected to a shopping centre in Avignon with a fitness centre
Along with a fitness centre, this smoke-free aparthotel has a rooftop terrace and self parking. WiFi in public areas is free. Other amenities include coffee/tea in a common area, laundry facilities and express check-out. Each apartment features a dryer and a kitchenette with a fridge, a stovetop and a microwave. Added amenities include free WiFi, a flat-screen TV and a coffee/tea maker. Housekeeping is not available.
Apart'Hotel Sainte-Marthe offers 105 air-conditioned accommodations with coffee/tea makers and a hairdryer. Kitchenettes offer fridges, stovetops, microwaves and kitchenware and utensils.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Hypo-allergenic bedding and an iron/ironing board can be requested.

Recreational amenities at the aparthotel include a fitness centre.
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Amenities

Kitchen
Dryer
Pet-friendly
Free WiFi
Air conditioning
Gym

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 25
Express check-out available

Special check-in instructions

The front desk is open daily from 3:00 PM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
Check-in start at 3 PM from April-October and 4 PM from November-March.
The general deposit is only charged to guests who wish to pay their balance at check-out by debit card or cash.

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are available for EUR 7 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 100 per accommodation, per stay
  • A tax is imposed by the city: EUR 3.63 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 12 for adults and from EUR 7 for children
  • Covered self-parking fee: EUR 12 per night (in/out privileges)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 25 (subject to availability)
  • Crib (infant bed) fee: EUR 7 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, ANCV Cheques-vacances and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
A car is not required for transport to and from this property
Parking height restrictions apply

Frequently asked questions

Is Apart'Hotel Sainte-Marthe pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 10 per pet, per night. Service animals are exempt from fees.

How much is parking at Apart'Hotel Sainte-Marthe?

Self-parking is available for EUR 12 per night.

What time is check-in at Apart'Hotel Sainte-Marthe?

Check-in start time: 3:00 PM; check-in end time: 8 PM. Late check-in is available during limited hours.

What time is check-out at Apart'Hotel Sainte-Marthe?

Checkout is at 11 AM. Late checkout is available for EUR 25 (subject to availability).

Where is Apart'Hotel Sainte-Marthe located?

Located in Avignon City Centre, this aparthotel is within 1 mi (2 km) of Rue des Teinturiers and Palais des Papes. Eglise Notre-Dame des Anges and Chapelle des Pénitents Gris are also within 15 minutes. Avignon Central Station is 20 minutes by foot.

Apart'Hotel Sainte-Marthe Reviews

Reviews

8.0

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 352 out of 1080 reviews
Rating 8 - Good. 447 out of 1080 reviews
Rating 6 - Okay. 196 out of 1080 reviews
Rating 4 - Poor. 58 out of 1080 reviews
Rating 2 - Terrible. 27 out of 1080 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10

Check-in

8.6/10

Communication

10/10

Location

10/10

Listing accuracy

Reviews

10/10 Excellent

Aziz

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Dec 2024

6/10 Okay

Mechthild

Disliked: Cleanliness
Stayed 7 nights in May 2024

8/10 Good

David

Liked: Cleanliness, communication

A good for a one night stop over

Stayed 1 night in Oct 2023

10/10 Excellent

Gordon

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent location, great condition and friendly staff - no hesitation in thoroughly recommending a stay when in the wonderful city of Avignon.
Stayed 1 night in Jul 2023

8/10 Good

Sheena

Liked: Amenities, property conditions & facilities, communication
These apartments are just outside the old city walls so easy access to old city.
Stayed 5 nights in Apr 2023

10/10 Excellent

Susan

Liked: Cleanliness, room comfort, communication

This apart'hotel is a home from home

Apart'Hotel Sainte-Marthe is right in the middle of Avignon, modern, spotlessly clean, has every amenity, ie, fridge, comfortable bed, dining table and chairs, air-con., kitchen utensils and crockery. Reception staff exceptionally helpful and welcoming; and the stylish reception area created an instant good impression. There is a private, secure parking area available for 12 euros per day, however it is not large and the parking spaces were snug. We returned to our car on the second day to find a maintenance van had reversed so close to the back of our car his tow bar was pushed under our bumper. We reported it to reception and fortunately the driver was in the building and removed the whole tow bar assembly. This allowed us to drive away without leaving our bumper behind! The driver was apologetic and we left on good terms, with no more than a ripple on our bumper. We loved the location and Avignon. I would use this Apart'Hotel again and would like to return to this beautiful city as there is so much to see.
Stayed 2 nights in May 2022

10/10 Excellent

James

Liked: Cleanliness, room comfort, communication
Efficient check in. Great location new clean and well serviced
Stayed 1 night in Dec 2021

2/10 Terrible

Joanne

Disliked: Cleanliness, amenities, property conditions & facilities, communication
I only stayed in the room for less than two hours but the smell lingered on my hair and clothes until i took a much needed shower at the new accommodation i paid for. Dont be fooled by the reception area your accommodation is nothing like that. We went back to the reception the following morning to ask for a refund as it was closed when we left, but was told they could only rectify the situation, as no-one was available i fail to see how they could do that and in the absence of a demolition team i find the task would have required more than a spray of air freshers, it was the whole place, the overwhelming smell of stale cigarettes in a non smoking area was nauseating and i could smell what i can only describe as a mixture of vomit and excrement through the corridor. I have tried emailing all the available links, i want my money back so i can erase this unfortunate experience of beautiful Avignon from my memory. I booked through Expedia so your help to get a refund would be appreciated
Stayed 2 nights in Dec 2021

10/10 Excellent

DANIELA

Liked: Cleanliness, amenities, property conditions & facilities, communication
Decent property next to the rampards
Stayed 1 night in Nov 2021

4/10 Poor

DIMITRIOS

Disliked: Cleanliness, room comfort

Very basic

This proved to be a university - student residency that switches to "apart-hotel" during university holidays. Very basic equipped room & not clean at all. Luckily we had only booked to stay for a day there as a stopover.
Stayed 1 night in Aug 2020

10/10 Excellent

jo

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice rooms for a good price. Free parking very close by.
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

L&K Avignon

Great place so close to the walled city. Gd parking. Everywhere easy walking distance. Beautifl city with loafs to do..all v friendly. Close to gd supermarket. Fab view from balcony. Spacious bathroom, comfy bed. Hand towel would have been useful and a toaster.
Stayed 2 nights in Feb 2020

8/10 Good

Ho Yan

Liked: Room comfort
Disliked: Cleanliness
Stayed 3 nights in Sep 2019

2/10 Terrible

Thomas

Disliked: Cleanliness, property conditions & facilities, room comfort

Cockroaches & indifferent service

Unfortunately a very poor experience overall. A number of factual items on the description page are not true (no air conditioning in the room - which was a problem when it was hovering around 40 Celsius during the day and the windows would not open). The "Hotel" is in fact student accommodation with commensurate quality of the room and loud noises late through the night. There is also a requirement to wash all cutlery and empty rubbish bins before departure. Most importantly, our room was full of cockroaches which got through our luggage and left us with cockroach bites. On the morning we found them, the reception was not in fact open as advertised on the reservation page; there was a sign on the door advising that it was closed until 3PM so we couldn't do anything about it. When we returned in the evening they moved us to a different room fairly rapidly, but seemed totally indifferent about it. I then never heard any further communication from the management despite the desk agent advising that she would log the issue and I'd hear back. By this point of course the cockroaches had got further into our luggage, and we later found them in the rental car. Overall poor quality accommodation with basic factual errors on its online description. Clearly poor quality level of cleanliness backed up by limited reception hours and a complete lack of attentiveness in their service. I would not stay again; the prices are not that cheap relative to nearby accommodation.
A few surprise guests in the room!
A few surprise guests in the room!
Stayed 2 nights in Jun 2019

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
30 minute queue to check in. They need to modernize the system to make it faster or have reception open for more than 4 hours. You also don't get much of a personal touch as it's impossible to ask the receptionist even simple questions because the lines are always long. The facilities are good otherwise. I would return but with the understanding the assistant is limited. No towels were changed or rooms cleaned during our stay.
Stayed 1 night in Aug 2019

10/10 Excellent

James

Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort

Bug...

Was surprised by the size of building.... But got thé chance that it was very quiet
Stayed 1 night in Sep 2018

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good apartment to visit Avignon with secure parkin

This is a well situated and comfortable apartment. It has secure parking. It is a short walk (10mins) into town. It comes across as well organised.
Stayed 2 nights in Sep 2018

10/10 Excellent

George, Glasgow Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to the walled City

I had one of the apts with balcony that overlooked the University and had the Palais des Papes in the background perfect for enjoying a relaxing drink with a perfect view. Also there is a supermarket on the doorstep which has a great selection of everything that you might need.
Stayed 4 nights in Aug 2018

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort

Great value and location

We had a great stay. Our apartment was excellent value and we were lucky enough to have our own terrace with a view over the city walls and to the old city in the distance. Cooking and washing up facilities are small but there is everything you need to cook simple meals and breakfast in the sunshine each day was great. The bathroom is again simple and functional. You are given clean towels every couple of days but are left alone otherwise. Air con is limited to 23°C minimum which was fine for us and a good compromise between comfort and energy saving. We got some noise from the public outdoor terrace immediately next to us but it wasn’t every night. We weren’t much disturbed by road noise either despite being above the ring road. Recycling information and facilities were not good. I think this is more of an Avignon issue than the fault of Sainte-Marthe. More information to explain what was going on would have been appreciated. We would book again if we go back to Avignon.
Stayed 7 nights in Jun 2018

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

6/10 Okay

Andrew

Liked: Staff & service, room comfort

Basic but great value hotel.

Hotel was good, clean but basic, our view was fab but the noise from the main road was an issue, close to all attractions and great for a short stay, lack of parking was an issue.
Stayed 2 nights in Apr 2017