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El Carmen Suites

Luxury hotel with full-service spa and free breakfast

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Photo gallery for El Carmen Suites

Dining
Exterior
Garden
Dining
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Room service
  • Spa
  • 24/7 front desk

Explore the area

Map
9a. Calle Poniente #17, Antigua Guatemala, Sacatepequez
  • Central Park
    ‪7 min walk‬
  • Antigua Guatemala Cathedral
    ‪9 min walk‬
  • Casa Santo Domingo Museum
    ‪18 min walk‬
  • Guatemala City (GUA-La Aurora Intl.)
    ‪73 min drive‬

Rooms & beds

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About the area

Antigua Guatemala

Located in Antigua Guatemala, El Carmen Suites is in the historical district. The area's natural beauty can be seen at Central Park and Acatenango. Xtrema Bungee and Casa K'Ojom Museum of Mayan Music are also worth visiting.

What's nearby

  • Central Park - 7 min walk - 0.6 km
  • Antigua Guatemala Cathedral - 9 min walk - 0.8 km
  • Santa Catalina Arch - 11 min walk - 1.0 km
  • La Merced Church - 13 min walk - 1.2 km
  • Casa Santo Domingo Museum - 18 min walk - 1.5 km

Getting around

  • Guatemala City (GUA-La Aurora Intl.) - 73 min drive

Restaurants

  • ‪Samsara - ‬8 min walk
  • ‪Reilly's Irish Tavern - ‬6 min walk
  • ‪Hector’s Bistro - ‬8 min walk
  • ‪Artista De Cafe - ‬2 min walk
  • ‪Monoloco - ‬6 min walk

About this property

El Carmen Suites

Luxury hotel with full-service spa and free breakfast
Along with a full-service spa, this hotel has a restaurant and a rooftop terrace. Free cooked-to-order breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, spa services and concierge services.
El Carmen Suites offers 32 accommodations with free toiletries. Each accommodation is individually furnished and decorated. Beds feature down duvets. Televisions come with cable channels.

Bathrooms include a shower. This Antigua Guatemala hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and in-room massages can be requested.

The on-site spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, facials and body scrubs.

Languages

English, Spanish

Amenities

Breakfast included
Spa
Pet-friendly
Parking included
Free WiFi
Restaurant

House Rules

Check in after 3:00 PM
Minimum age to rent: 18
Check out before noon
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Pets

Pets allowed: dogs and cats less than 9 kg per pet (limit one pet total)
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Smoking

Smoking allowed: in designated areas

Important information

Optional extras

  • Airport shuttle fee: USD 65 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 10 (one-way)
  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Frequently asked questions

Is El Carmen Suites pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 9 kg per pet. There's a fee of USD 15 per pet, per night. Service animals are exempt from fees.

How much is parking at El Carmen Suites?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at El Carmen Suites?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at El Carmen Suites?

Checkout is at noon.

Does El Carmen Suites provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 65 per vehicle applies.

Where is El Carmen Suites located?

Situated in the historical district, this luxury hotel is within a 10-minute walk of San Jose el Viejo Ruins, Central Park, and Antigua Guatemala Cathedral. El Fotografo Gallery and Museo del Hermano Pedro are also within 10 minutes.

El Carmen Suites Reviews

Reviews

8.4

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 129 out of 254 reviews
Rating 8 - Good. 68 out of 254 reviews
Rating 6 - Okay. 35 out of 254 reviews
Rating 4 - Poor. 14 out of 254 reviews
Rating 2 - Terrible. 8 out of 254 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Limberth Arce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, nice location, great breakfast.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kunayaq

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful & quiet property, breakfast was included & delicious.
Stayed 2 nights in Aug 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was great and smooth. Staff was very pleasant and friendly, attentive to guests. Would stay here again. Definitely recommend.
Stayed 2 nights in Nov 2024

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location
Stayed 1 night in Sep 2024

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean facilities. Enjoyed my stay there. It was nice because it’s walking distance from Antigua Central Park.
Stayed 4 nights in Oct 2024

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, excellent location and amazing breakfast.
Stayed 2 nights in Mar 2024

10/10 Excellent

Bryan

Liked: Amenities
Great hotel
Stayed 1 night in Jun 2024

10/10 Excellent

Knyja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 loved this hotel must stay when I come back
Stayed 9 nights in Jun 2024

10/10 Excellent

HUGO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel to visit in Antigua. Easy check in and check out. Close to and walkable to the center of town.
Stayed 3 nights in Aug 2024

10/10 Excellent

Pearl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great comfortable place to stay, nice staff, 10/10
Stayed 6 nights in Apr 2024

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy Suites, Delicious Breakfast and Safe Environment! 10/10 Recommend
Stayed 1 night in Oct 2024

8/10 Good

rene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area accesible walkable friendly staff. Good food
Stayed 1 night in Jun 2024

8/10 Good

Gabriela

Liked: Cleanliness, staff & service, amenities
Walkable distance from the main park of the city. Parking is included which is a plus.
Stayed 1 night in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food in the restaurant was excellent. The service was excellent and the room was very comfortable. It would have been nice to have some English cable TV but it was not a show stopper. I loved this hotel and would stay there again.
Stayed 4 nights in Sep 2024

10/10 Excellent

Kasey

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and accommodation
Stayed 2 nights in Apr 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has a lot of nice touches. They really care and I like the rooftop terrace. Good value.
Stayed 1 night in Sep 2024

8/10 Good

Vernaliza

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff and service was amazing. Everyone was so accommodating and friendly. Food was good. The place was beautiful especially the roof. We did noticed that you can easily hear noises from the outside of our room. Overall, it was a great stay. Definitely recommend this place!
Stayed 4 nights in Oct 2024

10/10 Excellent

blanca

Excelent place.
Stayed 1 night in Jan 2024

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in love with the hotel and the staff too
Stayed 4 nights in May 2024

10/10 Excellent

Posholima

Liked: Cleanliness, staff & service, property conditions & facilities
Really good
Stayed 1 night in Aug 2024

10/10 Excellent

marcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is very lovely, you may see a lot from the top roof, they keep the room very clean and the staff is very kind
Stayed 7 nights in Jun 2024

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome property, friendly and helpful faces all around
Stayed 1 night in Mar 2024

8/10 Good

Kim

Beautiful view of the volcanoes at breakfast!
Stayed 1 night in Feb 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Love the place
Stayed 5 nights in Apr 2024

10/10 Excellent

Beata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 3 nights in Aug 2024