6/10 Normal
JENNIFER G.
6 de abr de 2025
Aspectos positivos: Limpieza y ubicación
Aspectos negativos: Llegada y comunicación
Great location -thats about it
I purchased through VRBO, turns out this is not a vacation rental by owner, but through something through Vacasa. The password for the WIFI and TV use did not work. 90 minutes, 4 phone calls, explanations about the internet being out, different passwords provided that did not work, run around telling me the building internet was out, and finally got someone who told me the password changed and got us set up, ruining our arrival to beach. My child was in tears-- that we might have to move to someplace else. The next morning started out with no water-- apparently plumbers were working on a public bathroom and turned off our unit without any notification at 0800. The room door is right next to a public access to the pool. This area is VERY loud and echos.. the wind blows the gate and it bangs all night long. Better be a sound sleeper or you will not sleep. The hide a bed has a mattress that is awful-- old spring style that no one can sleep on. My kid built a mattress out of the couch cushions and pillows to sleep. They do not supply toilet papers, probably should include that in the listing as every VRBO usually supplies towels and t.p. No one expects soap or shampoo, but T.P is a basic. The gate to the beach is broken, forcing you to walk through the building and take elevator every time you want to go down to it. There were really nice rinse off stations there. Only one of the two on the pool deck worked. We made the best of it, but found this stay not so much a vacation
JENNIFER G.
Se alojó 5 noches en marzo de 2025
