Casa Nibbana en Hacienda Pinilla Beach and golf resort

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Casa entera·Alojamiento particular

Resumen
Servicios
Políticas
Ubicación
Propietario/a

Excepcional

4 habitaciones4 baños o más12 huéspedes371.6 metros cuadrados

Servicios populares

Piscina
Secadora
Lavadora
Aparcamiento disponible
Desayuno disponible
Gimnasio

Echa un vistazo a la zona

Tamarindo, Santa Cruz, Guanacaste

Campo de golf Hacienda Pinilla
‪A 3 min a pie‬
Playa Langosta
‪A 7 min en coche‬
Playa de Tamarindo
‪A 27 min en coche‬
Tamarindo (TNO)
‪A 26 min en coche‬

Habitaciones y camas

4 habitaciones (capacidad para 12 personas)

Habitación 1

2 camas de matrimonio

Habitación 2

1 cama de matrimonio grande

Habitación 3

1 cama de matrimonio grande

Habitación 4

2 camas de matrimonio

4 baños y 1 aseo

Baño 1

Toallas · WC · Solo ducha

Baño 2

Baño 3

Toallas · WC · Solo ducha

Baño 4

Toallas · WC · Solo ducha

Baño 5

Toallas · WC · Solo ducha

Otros espacios

Porche o patio

Cocina

Jardín

Acerca de este alojamiento

Casa Nibbana es una clásica villa colonial española situada en 2/3 de un acre de terreno tropical ajardinado dentro de la comunidad residencial Reserva de Golf en la Hacienda Pinilla Resort en Guanacaste.

Hacienda Pinilla tiene una entrada privada y tripulada y es un rancho de 4500 que se encuentra en más de 3 millas de playa virgen, bosque y selva en el noroeste de Guanacaste. Hacienda Pinilla es una comunidad cerrada que consta de áreas residenciales, un hotel JW Marriott, el privado Hacienda Pinilla Beach Club and Spa, un centro ecuestre, un campo de golf de 18 hoyos y acres y acres de hermoso espacio verde natural. Casa Nibbana se encuentra a 3-6 minutos en automóvil de todos los servicios de Hacienda Pilla como el Beach Club, las múltiples playas de natación / surf, el campo de golf y el JW Marriott. Todo en caminos privados y todos con estacionamiento para huéspedes dentro del hermoso desarrollo.

Casa Nibbana es una casa de un solo piso con arquitectura clásica española con todas las comodidades modernas. Cuenta con una gran sala de gran tamaño con un techo alto con vigas de madera, pisos de terracota colombina y una cocina gourmet totalmente equipada. Bellas y elegantes obras de arte y antigüedades se encuentran en toda la casa.

La suite principal tiene su propio baño con dos lavabos, vestidor y una cama con dosel tamaño King. Cada una de las 2 habitaciones adicionales tiene baño privado y armario. Uno ofrece una cama King con dosel y el otro tiene 2 camas Queen. Todos los baños están bellamente decorados con azulejos locales hechos a mano de Talavera.

La casa tiene una gran terraza cubierta que crea un refugio maravilloso para el café de la mañana o las bebidas de la hora feliz. Tiene una mesa de tamaño completo para cenar, dos áreas de descanso con vista al oasis del patio trasero donde podrá escuchar el océano en el fondo, así como monos aulladores, ver muchas aves y hermosas mariposas. La terraza conduce a una gran piscina privada de agua salada y una pérgola que tiene una parrilla de gas junto con una mesa y asientos.

Hacienda Pinilla cuenta con un centro ecuestre de última generación, un campo de golf Mike Young de 18 hoyos, canchas de tenis, gimnasio cubierto con equipo actualizado. Espere ver monos, iguanas y muchas aves coloridas a lo largo de la bicicleta y senderos para caminar.

Casa Nibbana no solo viene con todos los utensilios de cocina que encontrarás en tu hogar, sino también la ropa de cama, toallas de playa, tablas de surf, sillas para llevar al océano cuando vas con refrigeradores y juguetes para los más pequeños.

Casa Nibbana y tus mejores vacaciones te esperan. Revise los comentarios que los huéspedes anteriores hayan notado y bloquee sus vacaciones ahora

Palabras clave: casa

Gestor del alojamiento

Georgina Gordy

Propietario/a Premium

Idiomas

Inglés, italiano, español

Protege tus pagos: reserva siempre en Vrbo

Si te piden que reserves fuera de nuestra plataforma o que pagues directamente antes de reservar en Vrbo, comunícanoslo.

Añade las fechas para ver los precios

Servicios

Piscina

Cocina

Lavadora

Secadora

Aire acondicionado

Gimnasio

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Cocina

Normas del alojamiento

Hora de comienzo del registro de entrada: 16:00

Edad mínima para alquilar: 21

Hora límite del registro de salida: 11:00

Menores

Se admiten niños a partir de cualquier edad

Eventos

No se permiten eventos

Mascotas

No se admiten mascotas

Fumadores

No se permite fumar

Información importante

Otros detalles

Este alojamiento está gestionado por un propietario particular (es decir, una parte que no actúa dentro de su mercado, negocio o profesión). No se aplicará la legislación de protección de consumidores de la UE a tu reserva, incluido el derecho de desistimiento. La política de cancelación establecida por el propietario particular cubrirá tu reserva.

Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.

A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.

No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.

Está terminantemente prohibido celebrar fiestas u otros eventos en grupo en las instalaciones.

El propietario no ha indicado si el alojamiento cuenta con un detector de monóxido de carbono, puede que te interese llevar uno portátil para el viaje.

El propietario no ha indicado si el alojamiento cuenta con un detector de humo.

Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: extintor, botiquín de primeros auxilios y cierre de seguridad.

Número de registro de la propiedad 3102762756

Información adicional

Se recomienda acceder a este alojamiento en coche.

Información sobre la zona

Tamarindo

esta casa de vacaciones se encuentra en Tamarindo, en un entorno rural y cerca de la playa. Si quieres sumergirte en la belleza natural de la región, acércate a Playa de Tamarindo o a Playa Conchal. ¿Viajas con niños? Si es así, puedes llevarlos a Parque Nacional Marino Las Baulas o a Refugio de animales Monkey Park. Asegúrate de conocer a fondo la fauna local con actividades como un paseo para ver animales salvajes o la observación de aves.

Ver más casas de vacaciones en Tamarindo

Tamarindo, Santa Cruz, Guanacaste

Qué hay en los alrededores

Campo de golf Hacienda Pinilla - A 3 min a pie - 0.3 km
Playa Mansita - A 20 min a pie - 1.7 km
Playa Langosta - A 7 min en coche - 3.7 km
Playa Avellana - A 16 min en coche - 8.2 km
Playa de Tamarindo - A 27 min en coche - 15.2 km

Cómo moverse por la zona

Tamarindo (TNO): a 26 min en coche

Restaurantes

‪El Chiringuito - ‬A 29 min en coche
‪El Moro - ‬A 25 min en coche
‪Chiquita’s - ‬A 28 min en coche
‪Langosta Beach Club - ‬A 30 min en coche
‪La Boca - ‬A 29 min en coche

Preguntas frecuentes

¿En Casa Nibbana en Hacienda Pinilla Beach and golf resort hay piscina?

Sí, este alojamiento cuenta con una piscina.

¿En Casa Nibbana en Hacienda Pinilla Beach and golf resort se aceptan mascotas?

No, este alojamiento no admite mascotas.

¿A qué hora se realiza la entrada en Casa Nibbana en Hacienda Pinilla Beach and golf resort ?

Hora de inicio del registro de entrada: 16:00.

¿A qué hora se realiza la salida en Casa Nibbana en Hacienda Pinilla Beach and golf resort ?

La salida se realiza a las 11:00.

¿Dónde se encuentra Casa Nibbana en Hacienda Pinilla Beach and golf resort ?

Esta casa de vacaciones de Tamarindo para familias se encuentra junto al mar, a menos de 2 kilómetros de Campo de golf Hacienda Pinilla y Playa Mansita. Playa Róbalo y Playa Langosta también están a menos de 5 kilómetros.

9,8

Excepcional

Los comentarios se muestran en orden cronológico, están sujetos a un proceso de moderación y se han verificado a menos que se indique lo contrario.

9,6/10

Limpieza

9,6/10

Llegada

9,6/10

Comunicación

9,6/10

Ubicación

9,8/10

Precisión del anuncio

6/10 Normal

Thomas S.

9 de abr de 2025

Aspectos positivos: Llegada, comunicación y ubicación

Costa Rican adventure

House met our families requirements, but needed some maintenance and better cleaning. Pool was great and Beach Club access was very nice. There were exposed electrical outlets and a light the was hanging from the ceiling. There were racoons that appeared to be living in the roof and had made a hole in the side of the house. This is the second VRBO property we have stayed that need some TLC. We will not use VRBO again.

Se alojó 4 noches en marzo de 2025

10/10 Excelente

kelly s.

9 de feb de 2025

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Family and friends Costa Rica Adventure

This property is beautiful and the Hacienda Pinilla complex is gorgeous. We loved the house and it's grounds. There are a few details that could make it outstanding, like a new grill, stove-top, and cookware. Otherwise it was fantastic and we would definitely recommend it.Georgia was responsive to our needs.

Se alojó 14 noches en enero de 2025

10/10 Excelente

Lisa R.

13 de nov de 2024

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Pura Vida

Lovely!

Se alojó 4 noches en noviembre de 2024

8/10 Bueno

Viajero verificado

12 de ene de 2025

Aspectos positivos: Llegada, comunicación, ubicación y precisión del anuncio

Listing needs some updating

Our family stayed at this house from 12/25 to 1/1. The house is pretty much as described, but when you get there, is very dark. Dark wood, paint colors and overgrown vegetation around the house are a lot. Wifi was out for the first day and cell service in the area is poor. The pool is nice and the chairs around it are comfortable. There is a family of Howler monkeys that live in the neighboring trees, which was fun. The beach club that guests can use is nice also. About a 5 minute drive from the house it is easy to get to. Plenty of chairs around the property and good beach access. The food at the two restaurants is decent. Overall, we would say good, not great.

Se alojó 7 noches en diciembre de 2024

10/10 Excelente

Nicholas A.

12 de jul de 2024

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Great for families and friends!

We weren't able to stay very long at the house but all 12 of us really enjoyed our time! The house was beautiful and spacious. The pool was nice and private. There was plenty of seating space outside and with a BBQ, you can't beat it! Nice and close to the Hacienda Beach Club and also the beach was only about 6min away driving. Can't wait to go back.

Se alojó 2 noches en julio de 2024

10/10 Excelente

AManda C.

18 de ago de 2023

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Amazing house

Great house on a lovely private and very safe hacienda. The house had everything you need and was clean and spacious Thoroughly enjoyed the home

Se alojó 8 noches en agosto de 2023

10/10 Excelente

Lara L.

29 de mar de 2023

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Beautiful home!

We had a wonderful time at Casa Nibbanna! The house was perfect for our family of five. The backyard and pool were fantastic!

Se alojó 7 noches en marzo de 2023

10/10 Excelente

Porter K.

17 de sept de 2023

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

5 Stars!!!

Casa Nibbana exceeded our expectations in every way. Georgina is a fantastic and incredibly responsive host. We’re already planning our next visit!

Se alojó 15 noches en septiembre de 2023

10/10 Excelente

Peggy H.

19 de jun de 2024

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Wonderful Property

We stayed at Casa Nibbana with our 5 grown children for my retirement trip to Costa Rica. The house was wonderful - it was well stocked and had plenty of space for 7 grown adults plus the backyard and pool are AMAZING. The owners are extremely helpful, very easy to work with and have great suggestions for things to do while there. The community that the house is in is incredible and offers a wide variety of activities. We golfed, rode horses, swam at the beach club, and spent time on the beach without ever having to leave the Hacienda Pinilla community. Tamarindo is only about 30 minutes away and is a super cute beach / surf town with lots of great restaurants and shopping. We loved out stay here.

Se alojó 4 noches en junio de 2024

8/10 Bueno

Viajero verificado

17 de mar de 2025

Aspectos positivos: Limpieza, llegada, comunicación y ubicación

Lovely, but read the fine print

Casa Nibbana was a lovely property, however there were several unexpected details that we discovered upon arrival. This may be a VRBO problem more than a problem with this particular property, but when reviewing the listing, underneath the first heading "Popular Amenities" it shows a few false listings when the link opens up and reads "Property Amenities" (Hot Tub, Air Conditioning, Bicycles, Boogie Boards & 3 min walk to golf course). At the very bottom of the property listing, under "Amenities" it also shows a glimpse of the amenities including "hot tub and air conditioning" and then if you click "see all 94 amenities" a new page opens up that is actually the correct listing for the property. Because we read the first list and only the preview of the "all 94 amenities list" we missed some crucial elements that did impact our stay. 1. Thinking we would have bikes available, we opted not to rent a car or golf cart. Once we arrived it was too late to get a golf cart rental (which would have been a HUGE asset to have when getting to the beaches within the property). 2.Boogie boards on property were broken and unusable. Georgina did replace them, but by the time we received them we had already had to pay to rent them at the beach club for two days. There are 4 now and they're in great shape!3. Spa is only located within the Beach club which re

Se alojó 5 noches en marzo de 2025

10/10 Excelente

Diane F.

7 de ago de 2023

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

A piece of Heaven in Costa Rica

This house was amazing!! Very clean and had everything we needed. The management was excellent with helping us set up a chef one night and buying our groceries before we got there. The beach club is a great place to enjoy a big pool and beautiful beach with bar. The location was about 20 minutes from Tamarindo. Overall a wonderful experience!!!!

Se alojó 8 noches en julio de 2023

10/10 Excelente

Michael B.

2 de ene de 2023

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Great location with nice amenities.

Renting the property was easy. The communication with the property manager was seem less

Se alojó 7 noches en diciembre de 2022

10/10 Excelente

BARRY B.

30 de ene de 2023

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Just fabulous

Se alojó 4 noches en enero de 2023

10/10 Excelente

Yvonne B., Lake Barrington

3 de mar de 2023

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Great House at Hacienda Pinilla

Casa Nibbana is a beautiful house and its location was perfect for us. Hacienda Pinilla is about 30min from the hustle and bustle of Tamarindo Beach. It offers beautiful beaches, a golf course, and great walking trails. The house is beautiful and the outdoor space with a lovely pool and shaded deck is perfect for spending time outdoors. The beautifully appointed rooms inside provided lots of space for the 5 of us. Georgina provided us with lots of information about the Casa itself as well as great restaurant and shopping tips.

Se alojó 7 noches en febrero de 2023

6/10 Normal

Kathy C.

9 de jun de 2024

Aspectos positivos: Limpieza y precisión del anuncio

Aspectos negativos: Llegada y ubicación

Okay

The house is beautiful and well laid out for a large family. Very difficult to get through the guard house. I asked for early check-in which Georgina said would not be a problem. Arrived at 3:00 and guards would not let us in. Stayed at the gate for 30 minutes until they could confirm our reservation. Also, there is a lot of construction and noise surrounding the house and throughout the Hacienda. Road is right next to the house so construction trucks going by. The Beach Club is wonderful. We loved our swimming day and our dinner at the Club.

Se alojó 3 noches en junio de 2024

10/10 Excelente

Chandra T.

3 de sept de 2024

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

So Very Beautiful

The location and property are absolutely stunning. We read several of the reviews and they were extremely helpful. We rented a car and had them deliver it to the house. Highly recommend! Driving is an experience. We used TPV for the excursions. They were amazing. See the waterfall that takes you on a little bit of a hike. You will not regret it. Wear old tennis shoes. Not water shoes. These guys also stopped at some amazing restaurants! Our only suggestions for improvements…the master bedroom bed gives a whole new take on the word firm. And it could do for some new pillows. Also, in one of our rooms the very cool bathroom outdoor shower did not work the whole trip. That was a bummer. But overall definitely…pura vida!!

Se alojó 6 noches en agosto de 2024

10/10 Excelente

Sharon M.

9 de jul de 2023

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Blessing Trip 2023

We had the best time in Costa Rica. The house was amazing and well equipped if you chose to cook. We made meals and grilled hamburgers July 4th. Georgina was amazing and answered all our questions. The pool was used daily, either by just relaxing or cooling off after a day of being out in the sun. Lots of good information on tours (TVP tours was awesome), private chef coming to cook for you at the house. We used Lila - Casina Lila and so good. Also, we had groceries at the house when we arrived which was nice after traveling all day. The house was clean, and had everything we needed and more! Would definitely stay here again. There were 6 adults and plenty of room for everyone! Made our Blessing trip amazing.

Se alojó 7 noches en julio de 2023

10/10 Excelente

dennis d.

20 de mar de 2023

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Family vacation

Our stay was amazing! Georgina was a pleasure to work with and responded to all our questions/needs in a timely manner. Because of our late arrival, she even had our kitchen stocked with the groceries we requested. The home was everything we were hoping for-lovely, clean, well stocked and met our family’s needs. We especially loved the outside area. The kids swam nonstop in the pool while the adults enjoyed their morning coffee and afternoon happy hour on the covered patio. Should you be looking for a tour guide, Doug from TPV tours was amazing. He is knowledgeable, trustworthy, and friendly. He went all out to make our adventures memorable! Should we go back to Costa Rica , he will be our go to! Thanks Georgina for recommending him. Our whole experience in Costa Rica was great!

Se alojó 7 noches en marzo de 2023

Este comentario se envió antes de 2018 y no se ha verificado.

10/10 Excelente

James M.

3 de mar de 2015

Perfect Family Vacation

Having stayed at different homes in Pinillia in the past; Casa Nibbana was truly one of the best experiences we have had. The home was well equipped with everything needed to have a relaxing vacation. The kitchen and appliances were top notch and fully functional and the dinnerware was ample and in great condition. The beds were comfortable and the linens were top quality; along with enough towels for bathrooms/pool and the beach. The property manager, Georgina, met us at Casa Nibbana to show us how to work the house and when the phone had issues, sent the gardener over so we could use his cell phone. The staff was very friendly and helpful in every aspect. We had six people in total and had ample space for everyone. The home was very kid friendly and worked out great for the whole family It truly was one of the most relaxing experiences and we will defiantly be back to Casa Nibbana.

Este comentario se envió antes de 2018 y no se ha verificado.

10/10 Excelente

Sheryl B., Russellville, MO

19 de feb de 2013

2 Fun Loving Middle Aged Couples

Believe every picture and every word of the description. This place is beautiful! Such a relaxed environment and the owners are very concerned that you enjoy it and have a good time. We had everything we needed and the place was so well kept as we were visited by the pool man and the gardener twice during our week long stay. You will not find nicer people to rent from and their hearts are so generous. We wish we had the opportunity to meet them in person. You MUST go to Lola's and the French restaurant, Villa Daveena. Top notch. The house sits very near Hole 6 of the golf course, how convenient. Tamarindo is kind of a Tico version of Datona Beach and it is only a short drive away. I am so thankful we had such a great place to stay for the bulk of our trip. It would not have been the same without Casa Nibbana or as we nicknamed it...Casa Banana

8/10 Bueno

Rick N., Dallas, Tx., TX, United States

30 de ene de 2023

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

CR Getaway

Beautiful house, pictures were very accurate. The backyard was nicely shaded and the pool was refreshing. Where many high-end property rentals fall short, so did this one. The mattresses, comfort of the furniture, bathroom towels and bed linens did not match the level of the house itself. When on vacation, we like to sleep well, sink into comfortable furniture and have cushy towels, unfortunately this was a miss. Again, the house itself, the community and backyard was fantastic. One more item that could have been coordinated better. On our last morning the gardeners woke us up with leaf blowers (fairly early) and we were not able to use the backyard for the entire morning. That detail should have been caught by the host. The beaches near are beautiful, they made our stay!

Se alojó 5 noches en enero de 2023

8/10 Bueno

Kimberly M.

8 de feb de 2023

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Love Costa Rica

This is a lovely property convenient to all that CR has to offer to vacationers. The house is very nice. The kitchen needs some updating. Pots and pans specifically designed to use on the glass cooktop would have made cookin easier. The kitchen knives need to be replaced or at the least sharpened. Dull knives are actually dangerous. Otherwise the kitchen is well stocked will dishes and bakeware. We enjoy cooking together as a family so the big space was wonderful. The dining room was enormous and a great place to eat and play games at night. The bedrooms and bathrooms are large and the ac worked great keeping us cool at night. The mattresses, pillows and linens need to be updated. The outdoor patio was our favorite place for morning coffee and plan making.. The pool is sparkling clean and refreshing. It’s a beautiful outdoor space., just watch out for falling coconuts! Overall, this is a great house and made our family very happy on our Costa Rican holiday!

Se alojó 7 noches en enero de 2023

10/10 Excelente

Mary G.

20 de abr de 2023

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

So Much Fun Had by All

Casa Nibbana was perfect for our active family (which includes two teenagers) in terms of its design, comfort, privacy and security and its overall proximity to so much. The home was designed to give everyone their own space but then bring them together in the beautiful great room and outdoor areas. The pool was the perfect temperature to hang out in and was used more than I thought it would be--pool guy did great job of cleaning it daily of vegetation. We grilled two nights wanting to stay in to enjoy our wonderful home (kitchen was well-equipped to cook in) and the remainder evenings we took the homeowner's recommendation and went to Avellana, eating at Lola's two nights and Il Rustico the other--the homeowner's book in house was very helpful. Be prepared for dirt roads for the trip to Avellana and if you go down to Playa Langosta--both recommended by the homeowner and well worth the trips. Each morning, we drove the 20 to 25 minute drive for my daughter to surf in Tamarindo while we walked the beach and then ate breakfast. By afternoon, we were on the golf course playing nine holes. Golf course was brown in April but was still fun and uncrowded. We look forward to returning in the future.

Se alojó 5 noches en abril de 2023

10/10 Excelente

Christopher B.

12 de abr de 2023

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Comfort, beauty and location

My extended family has been fortunate enough to share many vacations together in rental homes. I count Casa Nibbana as probably the very best property. Not only is it absolutely beautiful, it has a level of comfort and convenience that is unparalleled. Three family "pods" found privacy and peace within the home. The home is spacious and wonderfully designed and furnished. The landscaping and pool are gorgeous and positioned to provide shade and cool retreats during the hottest weather. We range from 4- to 72- years old, and each individual managed to find their own space apart, and beautifully functional and attractive situations all together. I can't say enough about the place itself, it is secure and close to everything we could have hoped to enjoy... beaches, horseback riding, mountain biking, surfing, golf, charming little towns, great restaurants, etc. A real bonus is the access to the Beach Club on property, with great food and hospitality featuring a great pool, easy access to the beach, and a rental shop for boards and surf toys. Live music on Friday night was also very nice. Speaking of appointments, the house itself offers a great many toys for guests to enjoy, including bikes, golf clubs, floaties, etc. A wonderful visit and we would all sincerely love to return in the future.

Se alojó 7 noches en abril de 2023

4/10 Mediocre

Carrie D.

23 de ago de 2023

Aspectos positivos: Limpieza

Aspectos negativos: Comunicación y ubicación

Week stay at Casa Nibbana - July 2023

Our stay at Casa Nibbana was overall enjoyable. The bedrooms were nicely appointed and kept us cool during the hot nights we vacationed there. The pool was fabulous. However, there were a few hiccups during our stay! First of all, I had major issues getting drivers I had hired directly into Hacienda Pinilla. This struck me as “odd” since this was my 5th visit to the property and I had never encountered this issue during prior visits. Having to communicate directly with the Property Manager (PM) or her team was very inefficient at times resulting drivers being detained and making us late for scheduled activities because the front gate had not been informed by the PM of our requests (the information had been sent to the PM the day before). When, I discussed these instances with the PM I was told that if I used her “pre-approved services” I would not have had these issues? However, on day one when I spoke with the front gate security guard, he informed me that if the PM would give me authorization to communicate directly with them the Guards would allow entry of our scheduled drivers without having to go through the PM? A/C didn't work when asked to have it turned on. Trash can had no lid and birds made a mess, so had to put it back in garage. Grill ran out of gas. Minimal glass wine/champagne stemware and wine opener was broken. Some outdoor furniture was broken, so had to use rocks to level them. Zero personal contact with PM and we won't stay at another property they manage.

Se alojó 7 noches en julio de 2023