2/10 Horrible
sharon P.
11 de abr de 2025
Aspectos negativos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Horrible
Beware! Address on receipt was switched to much less desirable address day before visit . Then, the owner was demeaning & Horrible when we called and asked for help locating numbered parking spot in multilevel underground parking lot. We saw a leasing office near parking lot and we suggested to see if they would guide us to the parking spot. We were then threatened verbally with a 300.00 charge if I talked to them and there would be "problems" with me renting the unit. There were a few dirty dishes in kitchen but no big deal. Next though the second evening we returned, and we received a note from the office in our door stating - Notice of "Statutory Notice to Enter the Dwelling Unit ". We did not feel SAFE that someone would enter the rental while we were there and did not feel owner was honest with us or leasing office. The letter stated: "When it is believed the Resident has abandoned or surrendered the premises". We had to keep our packed luggage in our car the rest of the stay in case there were further issues with the building Mgmt. if we could not get back into the unit. Due to tours booked, we did not have time to move to a hotel our last evening. Lastly, we asked for a late check-out for all the issues we had been going through, owner was absolutely horrible and demeaning. We stopped communication, check-ed out on time, made sure unit was in perfect condition, left and contacted VRBO about commitment to quality statement. Whole experience tainted our vacation.
sharon P.
Se alojó 3 noches en marzo de 2025
