2/10 Horrible
Edna R.
30 de mar de 2025
Aspectos positivos: Comunicación
Aspectos negativos: Limpieza, llegada y precisión del anuncio
Bamboozled/ deceived
I wanted to share my extremely disappointing experience at your property. The level of cleanliness and maintenance was far below acceptable standards, making our stay unpleasant and frustrating. First, the linens were visibly dirty. While I shook them off before capturing a photo, I’ll send you a picture of the soiled cover. If these were supposedly "brand new," then someone must have used them beforehand because I found hair on the sheets. I always inspect beds before lying down, and this was unacceptable. Beyond that, the property itself was poorly maintained. When I attempted to open the sliding door near the back door, it completely fell on me—this is a serious safety hazard. Additionally, we arrived, dropped off our bags, and didn’t return until after 9 PM, meaning the bugs we found inside were already present. My daughter even killed a bug in the other bedroom, and I discovered multiple small green bugs in the bathroom, including one inside the shower and another near the exposed window, which offers no privacy. To ensure accuracy, I took a complete video of how I left the house for my records. This experience, as a first-time VRBO renter, was beyond disappointing. Your ratings are consistently poor, and the gap in reviews suggests that negative ones may have been removed. Don’t book bottom line!
Edna R.
Se alojó 1 noche en marzo de 2025