The unit we stayed in was clean & nicely decorated. However, there are a few things that could be improved upon.
1. The water pressure in the shower heads were horrible. I have thick hair, and rinsing my hair took forever. Even my husband, with very thin hair agreed that the pressure was terrible.
2. The bed in the Master was very uncomfortable.
3. The last 2 days, the Master Bath smelled like sewage.
4. We were told we would have access to the clubhouse, so we took our granddaughter, but couldn't get in. Apparently, a card was needed. The only card found in the unit was a card with a Pizza Restaurant's info, which, come to find out was the card to the clubhouse, but there was no note or indication that this was to enter the clubhouse. (We had codes for everything else)
5. We requested late check out, which we were granted. However, 30 mins prior, while we were loading our car, the lady from housekeeping stood outside our unit, asking if we were leaving. I told her no...we had until 11. She said she would go to another unit, but stood there the entire time, asking every time we exited with stuff if we were done.
That was VERY aggravating,.as we felt rushed, and would have been out by 11:00, our agreed upon departure time. (We were out by 10:50am)
I always leave a tip for housekeeping, but did not this time.
Maybe the management company needs to address the above issues.