Rating Details:
The property manager was very unhelpful.
The vacation rental was clean.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
We have visited Eleuthera 11 times and rented 9 different houses, so we have a reasonable expectation for rental homes on the island.I gave my first 5-star rating in April to Aqua Villa and this will be my first 2-star rating for On the Rocks.ProOwner kindly permitted an early check inLike all the houses on the Atlantic side of Banks Road, the house is steps from a gorgeous, miles long beachBack-up generator was appreciated several timesSeating in living and dining was great for 7 guestsConsWas given the property manager's contact info just prior to arrival. She never responded to a single e-mail or phone callThe listing says there are beach umbrellas- After 4 e-mails and one call, the owner e-mailed "No beach umbrellas, sorry"After arrival at the house, the owner e-mailed that she would be arriving on the property and staying at the guest cottage about 50 yards away. She did not mention that 2 of her friends and 6 dogs were also coming and staying in the studio which is attached to the main house we rented for $7,600/wkThe house is significantly below average in terms of cleanliness and maintenance issues. On day one, our feet would be black within about 60 minutes of showering due to floorsThe pool is not as shown in the pictures- it is painted black which makes it not just uninviting, but in the summer causes the water to reach 90 degrees plus. This, plus the 19 dead crabs in the pool, effectively meant there was no pool to enjoy.Upon arrival, the house was at 88 degrees with all the AC units off, there were two empty water jugs on the floor in the kitchen, there were no paper towels and virtually no toilet paper. This is the first house over $5k/wk which could not provide $50 worth of starter supplies.The gas grill was rusted and broken with the legs being supported by 2x6 pieces on the floor and the charcoal rack being held up with rocks.There is one small tv for the entire house but the