6/10 – Redelijk
Joanne C.
28 okt 2022
Positief: Netheid, inchecken en locatie
Negatief: Communicatie, accuraatheid advertentie
Beautiful house in great location
The house itself was fabulous with all the amenities one could ask for. Lots of mosquitos though, but that's the case throughout the Blue Bay area. The local administrator was very helpful and accomodating whenever possible.
But ..... the hostess is an entirely different story ......
Upon booking back in June 2022 (!) approval was given and a couple of days later we received a message about 4 rooms instead of 5 rooms, as advertised, which she quickly corrected once I indicated to her that the house was advertised as having 5 bedrooms available. About 6 weeks before our check in date, the hostess asked us to change the check-in date to 2 days later. When I told her that that was not possible since people were flying in that specific date, she gave us, as it turns out, a ludicrous story about construction needing to be done and despite our clear dismay just went about and changed the reservation, not even offering us any viable alternatives. And as it turned out, there was no construction going on and there were in fact vacationers staying in the villa those days that we had booked since June. This we observed ourselves and have even sent her pictures to prove it, but until this day, no reply, no apology .... nothing!
Not hostess friendly nor accomodating at all!
Joanne C.
5 nachten verbleven in september 2022
