6/10 – Redelijk
Neal O.
30 sep 2024
Positief: Inchecken, communicatie
Not totally as advertised
All representatives in the main office were very friendly and helpful.
The unit was large enough to accommodate the 4 in our group comfortably but anything over 6 would lead to very crowded conditions.
The unit was all hardwood flooring which didn't deaden any noises, there was no carpeting and/or rugs which are shown in the photos of the unit.
Cable to the TV was damaged upon arrival.
Heater in the kitchen area did not work and the microwave wouldn't work after 2 days into our stay.
We were expecting housekeeping and clean towels daily as was indicated in the description of the property but we were informed that this was only included in 7+ day rentals. Towels had to be washed in the tiny washer and dryer unit that took 8+ hours to complete 1 cycle.
If housekeeping is not included in shorter stays it should be indicated and the units should be equipped with ample cleaning supplies as well as spare towels.
Manuals for the operation of the appliances were not in the unit nor in the welcome pamphlet.
We were left a note that maintenance was in our unit when we were away but there weren't any notes left as to what was looked at and/or repaired, may have been just to see that the cable tv was working???
Neal O.
5 nachten verbleven in september 2024