10/10 Excellent
Andrew
11 Apr 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, very clean and comfortable. Only a couple of criticisms:
- We arrived early and were told we would be e-mailed when the room was available. The front desk didn't want to send an SMS as we had an international number (not sure why as they then sent several courtesy SMS throughout our stay) but this never arrived. My wife checked at front desk around 3:30 but was told just to wait for the message. I went to the front desk at 4:30 and was told the room was ready and they were surprised we hadn't been told. It would have been useful for us to have access to the room as soon as it was ready.
- Could do with more ski lockers at the Peak 9 side ski-in as these were usually all in use, as were the lockers in the building and in our parking garage. We wasted time walking around the hotel in ski boots (with a tired kid) trying to find somewhere to leave skis and ended up giving up and storing them in our car.
Andrew
Stayed 4 nights in Apr 2024