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Kasa Highland Park Dallas

Aparthotel with free parking, near Southern Methodist University

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Photo gallery for Kasa Highland Park Dallas

Bathroom
Bathroom amenities
Living area
Living room
Room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Dryer
  • Washer
  • Outdoor space
  • Pet-friendly
  • Barbecue grill
  • Parking included

Explore the area

Map
5600 SMU Boulevard, Dallas, TX, 75206
  • Southern Methodist University
    ‪10 min walk‬
  • NorthPark Center
    ‪4 min drive‬
  • American Airlines Center
    ‪6 min drive‬
  • Dallas, TX (DAL-Love Field)
    ‪21 min drive‬

Choose your unit

View all photos for Signature Apartment, 2 Bedrooms, Non Smoking, 2 Bathrooms (Self Check-in with Virtual Front Desk)

Living room

Signature Apartment, 2 Bedrooms, Non Smoking, 2 Bathrooms (Self Check-in with Virtual Front Desk)

  • 872 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Family Apartment, 2 Bedrooms, Non Smoking, 2 Bathrooms (Self Check-in with Virtual Front Desk)

Living room

Family Apartment, 2 Bedrooms, Non Smoking, 2 Bathrooms (Self Check-in with Virtual Front Desk)

  • 999 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Queen Sofa Bed

View all photos for Comfort Apartment, 1 King Bed with Sofa bed, Non Smoking (Self Check-in with Virtual Front Desk)

Living area

Comfort Apartment, 1 King Bed with Sofa bed, Non Smoking (Self Check-in with Virtual Front Desk)

  • 639 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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About the area

Dallas

Located in Northeast Dallas, a neighbourhood in Dallas, Kasa Highland Park Dallas is in a shopping district and near a metro station. Dallas Market Center and NorthPark Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Fair Park and Lake Ray Hubbard. Dallas World Aquarium and Dallas Arboretum and Botanical Garden are not to be missed.

What's nearby

  • Southern Methodist University - 10 min walk - 0.9 km
  • NorthPark Center - 4 min drive - 3.9 km
  • American Airlines Center - 6 min drive - 8.1 km
  • Dallas Market Center - 8 min drive - 8.9 km
  • Dallas Arboretum and Botanical Garden - 10 min drive - 8.9 km

Getting around

  • Mockingbird Station - 7 min walk
  • Dallas Union Station - 15 min drive
  • Love Field Airport (DAL) - 21 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪Jason's Deli - ‬10 min walk
  • ‪Angelika Film Center - ‬7 min walk
  • ‪Taco Bell - ‬10 min walk
  • ‪Torchys Tacos - ‬1 min walk

About this property

Kasa Highland Park Dallas

Aparthotel with free parking, near Southern Methodist University
An arcade/games room, express check-out and a garden are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Other amenities include barbecues and a picnic area. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. Guests will appreciate conveniences, such as a washer/dryer and a dining area, while a Smart TV with digital channels and Netflix provide a bit of entertainment.
Kasa Highland Park Dallas offers 20 air-conditioned accommodations with washers/dryers and coffee/tea makers. This individually decorated and furnished accommodation has separate sitting areas and includes desks. Beds feature memory foam mattresses. Accommodation at this 4-star aparthotel has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 49-inch Smart televisions come with digital channels and Netflix. Additionally, rooms include an iron/ironing board and a ceiling fan.

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Amenities

Kitchen
Washer
Dryer
Pet-friendly
Parking included
Free WiFi

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests

Renovations and closures

The property will be renovating from 17 March 2025 to 30 June 2025 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Swimming pool

Guests will have access to the following alternative facilities during the renovation:

  • Health club

During renovations, the aparthotel will make every effort to minimise noise and disturbance.

Access methods

Access code, private entrance

Pets

Pets are allowed for an extra charge of USD 20 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Host has indicated that there is a carbon monoxide detector on the property
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned

Frequently asked questions

Is Kasa Highland Park Dallas pet-friendly?

Yes, this property allows cats and dogs (limit 1 total). There's a fee of USD 20 per pet, per day. Service animals are exempt from fees.

How much is parking at Kasa Highland Park Dallas?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Kasa Highland Park Dallas?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Kasa Highland Park Dallas?

Checkout is at 11:00 AM.

Where is Kasa Highland Park Dallas located?

Located in Northeast Dallas, this aparthotel is within a 15-minute walk of George W. Bush Presidential Library and Museum and Southern Methodist University. Granada Theater and Gerald J. Ford Stadium are also within 1 mile (2 km). Mockingbird Station is 7 minutes by foot and Lovers Lane Station is 14 minutes.

Kasa Highland Park Dallas Reviews

Reviews

8.0

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 54 out of 126 reviews
Rating 8 - Good. 39 out of 126 reviews
Rating 6 - Okay. 15 out of 126 reviews
Rating 4 - Poor. 9 out of 126 reviews
Rating 2 - Terrible. 9 out of 126 reviews

8.6/10

Cleanliness

7.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

8.6/10

Communication

Reviews

10/10 Excellent

Arlynn

Liked: Amenities, property conditions & facilities, communication
This property was great for my short trip! Restaurants downstairs below the apartments and other walkable places. Easy access to parking and the apartments. Very communicative staff! Would recommend!
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
The place is very nice. But the check-in process is cumbersome.
Stayed 4 nights in Jan 2025

10/10 Excellent

R

Liked: Cleanliness, room comfort, communication

Better than a telly

Amazing place w everything you need .. prompt replies to everything. I wld def go back.
Stayed 3 nights in Dec 2024

10/10 Excellent

Tara

Liked: Cleanliness, room comfort, communication

Great place to stay for long-term visitors to DFW.

Very nice stay! It's contactless and the app worked well. The check-in and checkout processes were smooth and clearly spelled out. The apartment was very cute, in a good neighborhood, with lots of food/drink options. And a large tub!! 😁
Stayed 16 nights in Dec 2024

2/10 Terrible

Yuhao

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Beyond Incompetent—A Complete Travel Disaster Kasa Highland Park Dallas turned what should have been a comfortable stay into an absolute travel horror story. While the elevators were mercifully fixed by day 3 of our 7-day stay (after two days of hauling luggage up FOUR FLOORS with a child and elderly person), this was far from the end of our troubles. First, we grudgingly agreed to a partial refund of one and a half nights for the initial fiasco. Fine. But then came the final day, and Kasa managed to outdo itself in sheer incompetence. Our car was towed. Why? Because Kasa’s ambiguous and poorly written checkout instructions failed to mention that the parking tag was required for the final day before leaving. This mistake cost us $200 and a massive amount of stress on our last day. When we brought this to Kasa’s attention, their response was a predictable mix of deflection and indifference. They flat-out refused to take responsibility for their unclear policies, leaving us stuck with the bill for their incompetence. The audacity of advertising themselves as a “tech-driven hotel alternative” while failing at the most basic aspects of hospitality is staggering. Between the elevator disaster, the abysmal customer service, and now this parking fiasco, I can confidently say this was the worst travel experience of my life. Kasa offers empty promises, zero accountability, and a total lack of concern for their guests. I would not even recommend Kasa to my worst enemies
Stayed 7 nights in Dec 2024

10/10 Excellent

Avinash

Liked: Cleanliness, amenities, property conditions & facilities, communication
Seamless check-in and the unit was clean with a sleek aesthetic.
Stayed 3 nights in Nov 2024

10/10 Excellent

Juliana

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great property! Stayed there for 5 days, only downfall was that i couldn’t use the washer and management never fixed the problem.
Stayed 5 nights in Nov 2024

10/10 Excellent

Chester

Liked: Cleanliness, room comfort, communication
Stayed 3 nights in Nov 2024

10/10 Excellent

Crystal

Liked: Cleanliness
Stayed 3 nights in Nov 2024

6/10 Okay

Carmen

Disliked: Amenities, communication
Disappointing Experience Due to Poor Customer Service My recent stay at Kasa Highland Park Dallas left much to be desired. While the unit itself was modern, the lack of a key fob for elevator access created a frustrating and inconvenient experience. My family and I were left waiting in the cold with our children, unable to access our room. Attempts to reach out to management went unanswered, adding to the disappointment. Additionally, the parking situation was chaotic, we spent a lot of time trying to figure hour out where to park, as no clear instructions were provided. We received our assignment at 4:00 AM although we checked in around 10:30 PM. Safety was another concern: the deadbolt on our door was removed, and the parking lot gates were wide open, accessible to anyone in the area. Overall, the lack of responsiveness and attention to guest needs made this stay far below expectations. Improvements in customer service and security measures are necessary for future guests.
Stayed 2 nights in Nov 2024

8/10 Good

Michael

Liked: Cleanliness, communication
Stayed 3 nights in Nov 2024

6/10 Okay

ELIZABETH

Disliked: Communication
Complicated to find unit. Kasa says available 24 hrs but I was on hold for 20 minutes before I hung up
Stayed 2 nights in Nov 2024

2/10 Terrible

Luis

Disliked: Cleanliness, property conditions & facilities, communication
Stayed 3 nights in Nov 2024

4/10 Poor

Ben

Liked: Communication
Disliked: Room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Jordan

Liked: Cleanliness, property conditions & facilities, communication
Stayed 2 nights in Nov 2024

8/10 Good

Kleber

Liked: Cleanliness, property conditions & facilities, communication
Stayed 4 nights in Aug 2024

6/10 Okay

Philip

Liked: Room comfort
Disliked: Communication
Stayed 2 nights in Oct 2024

8/10 Good

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Overall the property was fine. Nothing super great or bad. The only specific feedback that I would give: there was only one lock on the door and it could be opened on the keypad from the outside. They need to add a second deadbolt that can only be locked from the inside -- or a chain or something other way to secure the door from inside. I did not feel totally safe having a door that could be unlocked by anyone on the outside with access to the code. Otherwise my stay was fine.
Stayed 3 nights in Oct 2024

8/10 Good

Ramiro

Liked: Cleanliness, amenities, property conditions & facilities, communication
Spacious with a nice kitchen. However, one TV in living room and low water pressure. Plenty of restaurants close by with SMU college students in the vicinity.
Stayed 4 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities, communication
Stayed 3 nights in Oct 2024

8/10 Good

Gregory

Liked: Amenities, communication
Poor water flow out of the showerhead. The shower tub has permanent stains. Two light bulbs were out.
Stayed 3 nights in Oct 2024

10/10 Excellent

Lucas

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was nice. Info was easy to access. Communication and check in/out process was great. No complaints there.
Stayed 6 nights in Oct 2024

4/10 Poor

Verified traveller

Liked: Communication
Disliked: Room comfort
Stayed 7 nights in Sep 2024

4/10 Poor

Lee

Liked: Cleanliness
Disliked: Communication
This apartment renter is designed to put people out of work by outsourcing everything. No job creation. No human contact. A flurry of emails and text messages that are required to get in and get out. The parking area is dirty and the parking spaces are too tight. Its difficult to get in and out of the car withoit hitting the car next to yours. The only upside was it was quiet. Would not recommend to anyone.
Stayed 2 nights in Sep 2024

8/10 Good

Christian Paul

Liked: Cleanliness, communication
Stayed 2 nights in Aug 2024