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Douglas Fir Resort and Chalets

Family fun on the slopes, near Tunnel Mountain

Photo gallery for Douglas Fir Resort and Chalets

Room
Room
Children's play area - indoor
Exterior
Room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Fireplace
  • Kitchen
  • Barbecue grill
  • Gym
The current price is AU$155
includes taxes & fees
29 Apr - 30 Apr

Explore the area

Map
525 Tunnel Mountain Road, Banff, AB, T1L1B2
  • Banff Lake Louise Tourism Bureau
    ‪2 min drive‬
  • Tunnel Mountain
    ‪3 min drive‬
  • Banff Centre for Arts and Creativity
    ‪4 min drive‬
  • Banff, AB (YBA)
    ‪10 min drive‬

Choose your unit

View all photos for Studio, 1 Queen Bed with Sofa bed, Kitchen

Room

Studio, 1 Queen Bed with Sofa bed, Kitchen

  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Loft in Lodge

Living room

Loft in Lodge

  • 61 sq m
  • Studio
  • 1 bathroom
  • Sleeps 6
  • 2 Queen Beds and 1 Single Murphy Bed

View all photos for Apartment, 1 Bedroom

Private kitchen

Apartment, 1 Bedroom

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Loft, 1 Bedroom

Room

Loft, 1 Bedroom

  • 67 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 6
  • 3 Queen Beds and 1 Double Sofa Bed

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About the area

Banff

Located in Tunnel Mountain District, a neighbourhood in Banff, Douglas Fir Resort and Chalets is in the mountains and in a national park. Fairmont Banff Springs Bowling Centre and Banff Springs Golf Club are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Tunnel Mountain and Cave and Basin National Historic Site. Banff Lake Louise Tourism Bureau and Banff Centre for Arts and Creativity are two other places to visit that come recommended. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowshoeing and ice skating.

What's nearby

  • Banff Lake Louise Tourism Bureau - 2 min drive - 2.0 km
  • Tunnel Mountain - 3 min drive - 1.7 km
  • Banff Centre for Arts and Creativity - 4 min drive - 2.0 km
  • Fairmont Banff Springs Bowling Centre - 9 min drive - 3.8 km
  • Banff Springs Golf Club - 13 min drive - 5.8 km

Getting around

  • Banff Station - 6 min drive
  • Calgary International Airport (YYC) - 98 min drive

Restaurants

  • ‪A&W Restaurant - ‬14 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬5 min drive
  • ‪Park Distillery - ‬4 min drive
  • ‪Cedar House Investments Ltd - ‬4 min drive
  • ‪Rose & Crown Restaurant & Pub - ‬5 min drive

About this property

Douglas Fir Resort and Chalets

Family fun on the slopes, near Tunnel Mountain
Douglas Fir Resort and Chalets offers a convenient ski shuttle service; those who skip the slopes can take advantage of ski storage and ski passes. Each condo boasts a fireplace and a deep soaking tub, while also offering a kitchen and a flat-screen TV with cable channels. Guests can appreciate conveniences, such as a dining area and a sitting area, and other amenities include free WiFi and a balcony.
Douglas Fir Resort and Chalets offers 130 accommodations with fireplaces and DVD players. Rooms open to balconies or patios. This accommodation offers separate sitting areas. 42-inch flat-screen televisions come with premium cable channels. Accommodation at this 3-star condo has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers with a deep soaking bath, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include portable fans and blackout curtains.

2 hot tubs are on site. In addition to a kids' pool, other recreational amenities include a complimentary water park and a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Amenities

Hot tub
Kitchen
Parking included
Free WiFi
Air conditioning
Gym

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children under 18 years old are not allowed in the swimming pool without adult supervision

Frequently asked questions

Does Douglas Fir Resort and Chalets have a pool?

Yes, this property has a children's pool.

Is Douglas Fir Resort and Chalets pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Douglas Fir Resort and Chalets?

Self-parking is free at this property.

What time is check-in at Douglas Fir Resort and Chalets?

Check-in start time: 4 PM; check-in end time: anytime.

What time is check-out at Douglas Fir Resort and Chalets?

Checkout is at 11 AM.

Where is Douglas Fir Resort and Chalets located?

Located near the slopes, this Tunnel Mountain District condo building is in the mountains, within 1 mi (2 km) of Banff Centre for Arts and Creativity and Banff Lake Louise Tourism Bureau, and close to winter sports, such as cross-country skiing and skiing lessons. Tunnel Mountain and Fairmont Banff Springs Bowling Centre are also within 3 mi (5 km). Banff Station is 28 minutes by foot.

Douglas Fir Resort and Chalets Reviews

Reviews

8.0

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 1257 out of 3409 reviews
Rating 8 - Good. 1296 out of 3409 reviews
Rating 6 - Okay. 515 out of 3409 reviews
Rating 4 - Poor. 237 out of 3409 reviews
Rating 2 - Terrible. 104 out of 3409 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

8.6/10

Check-in

8.2/10

Communication

9.0/10

Location

8.4/10

Listing accuracy

Reviews

10/10 Excellent

Wendy

Liked: Cleanliness, room comfort, communication

Lovely place to stay.

Great convenient room with kitchenette and fire place. We had elk roaming around the property. Only issue was the smoke detector keep going off during my showers, must have had the water too hot!
Stayed 4 nights in Oct 2024

8/10 Good

Rodney

Liked: Cleanliness, property conditions & facilities, communication
Stayed 5 nights in Sep 2024

6/10 Okay

Rosemary

Liked: Cleanliness, communication
Room was very tired. Everything worked and it was sufficient but in need of renovation.
Stayed 1 night in Aug 2024

8/10 Good

Brian

Liked: Cleanliness, room comfort, communication
Stayed 4 nights in Jul 2024

2/10 Terrible

Wayne

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Mattress on bed was stuffed so we couldn’t sleep all night as well as the fridge being so old that it sounded like a plane was going to take off in our room so we switched it off half way thru the night. Made complaint 3 times to reception, asked to see manager who was never on site so sent a email of complaint. Have heard nothing. place needs pulling down, it’s a disgrace. DO NOT STAY THERE
Stayed 2 nights in Jul 2024

6/10 Okay

William

Disliked: Amenities, property conditions & facilities
Expensive and poor condition with pool closed ?
Stayed 2 nights in Jul 2024

10/10 Excellent

Robin

Liked: Cleanliness, amenities, communication
Stayed 4 nights in May 2024

8/10 Good

Renee

Liked: Cleanliness, amenities, communication
Free bus pass for town. Well equipped rooms.
Stayed 2 nights in May 2024

8/10 Good

Carly

Liked: Cleanliness, amenities, communication
Room was large and clean but property is definitely showing its age. A lot of the cupboard doors in the kitchen need fixing. Plenty of room for both of us and the open fire would be lovely in the winter. Complimentary bus pass to town was fantastic.
Stayed 3 nights in May 2024

10/10 Excellent

Kate

Liked: Cleanliness, property conditions & facilities, communication
Beautiful place with an amazing view.
Stayed 4 nights in Apr 2024

8/10 Good

William

Liked: Cleanliness, amenities, property conditions & facilities, communication
Near bus stop and the room spacious but bit outdated.
Stayed 3 nights in Sep 2023

8/10 Good

Fiona

Liked: Cleanliness, amenities, communication
Loved the spacious room with its open fireplace and kitchen facilities, and the elk that roamed by our room in the evening! The hallways are a little dated - old and tired, but the room was really comfortable.
Stayed 2 nights in Jul 2023

2/10 Terrible

Vanessa

Disliked: Amenities, property conditions & facilities
Very dissatisfied for the price, everything is really old, couch, kitchen, furnishings, the sheets and blankets too short for the bed.
Stayed 1 night in Jun 2023

10/10 Excellent

Deborah

Liked: Cleanliness, amenities, property conditions & facilities, communication
Enjoyed our stay here. Good location, easy shuttle to and from the city centre, clean rooms, comfy beds.
Stayed 2 nights in May 2023

4/10 Poor

Suzanne

Liked: Cleanliness, communication
Disliked: Amenities, property conditions & facilities
Property is old and tied looking. Poor condition of furniture, carpet wore. Most facilities not open. Very overpriced for what you get. Beds comfortable though and bathroom clean.
Stayed 1 night in Jul 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
The waterslide and playground were great. The kitchen was good. I liked the view of the mountains.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
This property would have been great in its day,its a little old but that said we really enjoyed our stay here with lots off room in the cabin and a great pool that the kids loved,hotel was close to town and the staff where friendly up helpful. Would stay here again.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 7 nights in Sep 2019

10/10 Excellent

Canberrgirl, Canberra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful lodge! The loft was very spacious, neat and tidy. It comes with full kitchen facilities. Our kids had a great time trying out the waterslides and playzone (included in the cost of the room). There’s a coin laundromat adjacent to the lodge.
Stayed 2 nights in Oct 2019

6/10 Okay

Linda

Resort not indicative of the price we paid.

Chalet was a bit dated with mismatched furniture. For the price we paid we were disappointed.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet position. Transport at the doorstop. Good size rooms with all amenities.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Large room with kitchen. Bus stop just outside premises
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location nice clean room own parking space was handy
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and helpful. Enjoyed the free bus passes into town....no need to search for parking. Rooms well equiped.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Very friendly and helpful staff. Comfortable accommodation. Free shuttle bus passes into town. Offers lits of amenities
Stayed 1 night in Jun 2019