6/10 Okay
Verified traveller
22 May 2024
Disliked: Communication
Disappointing experience.
Firstly our email giving our entry code arrived 24 hours late, we had to go to a local hotel and ask a helpful receptionist to call the helpline number for us. The property looked poor from the outside, the grass was long and overdue a cut, two dead fir trees in pots either side of the front door was not very welcoming. Paintwork to the exterior required remedial repairs in places. Inside, the lounge curtains seemed to be shower curtains. We were lucky nobody was in the adjacent apartments as there is obviously noise issues by the copious amounts of ear plugs left for guests and the noise machine in the second bedroom. Also with the second bedroom, this is below the level of the neighbors front door so their corgi dog barks every time it sees you. The shower head was blocked with lime scale so went in all directions, a clean or replacement is required.
Generally the property was well supplied, the gold cutlery was a rather novel choice, the lack of hair dryer was really disappointing, as throughout all our stays in the USA, this was the only property not to have one available.
Verified traveller
Stayed 3 nights in May 2024