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Oneluxstay At HWH LA Downtown

Aparthotel with an outdoor pool, near L.A. Live

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Photo gallery for Oneluxstay At HWH LA Downtown

Pool
Pool
Interior
Room
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Dryer
  • Washer
  • Kitchen
  • Air conditioning
  • Free WiFi
The current price is $227
includes taxes & fees
$213 per night
Apr 27 - Apr 28

Explore the area

Map
354 South Spring Street, 401, Los Angeles, CA, 90013
  • Walt Disney Concert Hall
    ‪12 min walk‬
  • Crypto.com Arena
    ‪3 min drive‬
  • Los Angeles Convention Center
    ‪3 min drive‬
  • Los Angeles, CA (JBP-Commerce Business Plaza Heliport)
    ‪22 min drive‬

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View all photos for Deluxe Apartment, 2 Bedrooms

Room

Deluxe Apartment, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

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Junior Apartment, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Apartment, 1 Bedroom

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Deluxe Apartment, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Business Apartment, 2 Bedrooms, 2 Bathrooms

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Business Apartment, 2 Bedrooms, 2 Bathrooms

  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Deluxe Apartment, 2 Bedrooms, 2 Bathrooms

Room

Deluxe Apartment, 2 Bedrooms, 2 Bathrooms

  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Sofa Bed

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About the neighborhood

Los Angeles

Located in Los Angeles, Oneluxstay At HWH LA Downtown is in the city center. Walt Disney Concert Hall and Peacock Theater are cultural highlights, and some of the area's notable landmarks include Hollywood Boulevard and Griffith Observatory. Universal Studios Hollywood and Los Angeles Zoo are not to be missed.

What's nearby

  • Walt Disney Concert Hall - 12 min walk - 1.0 km
  • L.A. Live - 3 min drive - 2.7 km
  • Crypto.com Arena - 3 min drive - 3.0 km
  • Los Angeles Convention Center - 3 min drive - 3.3 km
  • Dodger Stadium - 8 min drive - 5.2 km

Getting around

  • Historic Broadway Station - 5 min walk
  • Los Angeles Union Station - 18 min walk
  • Los Angeles Intl. (LAX) - 37 min drive

Restaurants

  • ‪Precinct - ‬3 min walk
  • ‪Blue Bottle Coffee - ‬3 min walk
  • ‪Golden Road Brewing - ‬4 min walk
  • ‪Tilt Coffee Bar - ‬5 min walk
  • ‪KazuNori - ‬3 min walk

About this property

Oneluxstay At HWH LA Downtown

Aparthotel with an outdoor pool, near L.A. Live
This smoke-free aparthotel features an outdoor pool. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, a Smart TV comes with digital channels, and guests can also appreciate conveniences like a washer/dryer and an electric kettle.
Oneluxstay At HWH LA Downtown offers 55 air-conditioned accommodations with washers/dryers and hair dryers. Accommodations are furnished with dining tables and kitchen islands. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Smart televisions come with digital channels.

Recreational amenities at the aparthotel include an outdoor pool.

Amenities

Pool
Kitchen
Washer
Dryer
Free WiFi
Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system

We should mention

This property does not have elevators

Frequently asked questions

Does Oneluxstay At HWH LA Downtown have a pool?

Yes, this property has an outdoor pool.

Is Oneluxstay At HWH LA Downtown pet-friendly?

No, pets are not allowed at this property.

How much is parking at Oneluxstay At HWH LA Downtown?

This property doesn't offer parking.

What time is check-in at Oneluxstay At HWH LA Downtown?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Oneluxstay At HWH LA Downtown?

Check-out is at 11:00 AM.

Where is Oneluxstay At HWH LA Downtown located?

Located in Downtown Los Angeles, this aparthotel is within a 15-minute walk of Grand Central Market and Walt Disney Concert Hall. L.A. Live and Crypto.com Arena are also within 2 mi (3 km). Historic Broadway Station is 5 minutes by foot and Pershing Square Station is 6 minutes.

Oneluxstay At HWH LA Downtown Reviews

Reviews

7.2

Good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labeled.
Learn moreOpens in a new window
Rating 10 - Excellent. 21 out of 44 reviews
Rating 8 - Good. 5 out of 44 reviews
Rating 6 - Okay. 5 out of 44 reviews
Rating 4 - Poor. 2 out of 44 reviews
Rating 2 - Terrible. 11 out of 44 reviews

7.4/10

Cleanliness

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

7.2/10

Communication

Reviews

10/10 Excellent

Yeji

Liked: Cleanliness, property conditions & facilities
Good experience
Stayed 4 nights in Oct 2024

10/10 Excellent

ZONG RONG

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to stay! My friend and I had a wonderful time, highly recommend
Stayed 2 nights in Oct 2023

10/10 Excellent

Abraham

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice and quiet area to spend a few nights
Stayed 1 night in Oct 2023

8/10 Good

Thomas

Liked: Cleanliness, property conditions & facilities, communication
Rooms are large...
Stayed 1 night in Sep 2024

10/10 Excellent

Danica

Liked: Amenities, property conditions & facilities, communication
Very nice space! We especially enjoyed the rooftop amenities! The streets are loud, which was expected for downtown LA. Highly recommend staying here.
Stayed 5 nights in May 2024

10/10 Excellent

Matthw

Liked: Cleanliness, room comfort, communication

Great apartment rental!

Great spot. Conveniently located in downtown, and the spacious bathtub and washing machine/dryer were a welcomed surprise.
Stayed 3 nights in Oct 2023

10/10 Excellent

Bernard

Liked: Cleanliness, room comfort, communication

Family/business trip

Everything was great and communications were very fast and helpful
Stayed 3 nights in Feb 2024

6/10 Okay

Bruce

Liked: Cleanliness
Room is poorly sound insulated and very noisy. Take ear plugs.
Stayed 4 nights in Sep 2024

10/10 Excellent

Narayana

Liked: Cleanliness, room comfort, communication

Great experience

Check in and communication was very easy and well done. Property is perfect location for us and has an awesome roof pool and gym. Highly reccomend!
Stayed 4 nights in Sep 2023

8/10 Good

Takiya

Liked: Property conditions & facilities
The apartment itself is nice. It’s roomy and accommodating. Our family of five had plenty of space to sleep, cook, eat and having 2 bathrooms was very convenient. However, the traffic outside is so loud. We heard people yelling from the streets, cars driving and backfiring and inexplicable banging noises at literally all hours of the night. Parking is in a lot behind the building and is only $12/day, but it expires at 6am, so we had to get up early every morning to pay for the day. The building is old, so the hot water took literally an hour to warm for a shower in the bathroom with 2 sinks. The other bathroom seemed fine. The building itself seems pretty quiet. We didn’t really see any other tenants. The rooftop access is really nice. There are pools, fire pits, a gym, ping pong table, foosball, grills, and a nice city view. All in all, it was a comfortable stay, close to Universal Studios, The Broad Museum, Angels Flight, shopping, dining and the freeway.
Stayed 4 nights in Dec 2024

6/10 Okay

FengYang

Liked: Room comfort
Disliked: Communication
It’s good experience.
Stayed 5 nights in Feb 2024

2/10 Terrible

Loriane

Disliked: Cleanliness, property conditions & facilities, communication
I won’t stay there again.
Stayed 2 nights in Feb 2024

10/10 Excellent

Maritza

Liked: Cleanliness, amenities, property conditions & facilities, communication
Really enjoyed the stay! Home was very clean and quiet! Rooftop pool is great place to relax! Gym has a variety of equipment. Check in and check out was very simple and easy! no problems at all throughout the stay everything went smooth! Definitely plan to book here again!
Stayed 2 nights in Sep 2023

2/10 Terrible

Eric

Disliked: Amenities
Totally not a Luxury Stay. Had no idea we be staying in such a run down establishment with loud residents blasting music.would not recommend this at all for family’s.
Stayed 1 night in Feb 2024

8/10 Good

Daphne

Liked: Cleanliness, room comfort, communication

It's a "one off" but comfortable

It was a little tough finding the entrance. Matheus was readily available to meet me in the entrance and assist with the room and its amenities. There's restaurants within walking distance and I would consider staying there again.
Stayed 2 nights in Oct 2023

2/10 Terrible

Daniel

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Very nasty and dirty . Checking was 3:pm but as at 3:30pm the were still cleaning the room. The smell so bad which made me not to check inn and rather looked for a hotel nearby. I will not recommend family especially with kids. Do not stay
Stayed 2 nights in Jun 2024

8/10 Good

Mako

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good
Stayed 4 nights in Aug 2023

2/10 Terrible

Walter

Disliked: Cleanliness, room comfort, communication

Won’t stay there again!

The level of comfort is low. Noisy with music, loud people and bustling movements. Not very pleasant air. Had to relocate.
Stayed 2 nights in Oct 2023

2/10 Terrible

Verified traveler

Disliked: Room comfort
I checked in at 3 pm and immediately noticed the property was not well-maintained; the lobby smelled of urine, and the cleanliness of the premises was questionable. Upon entering my room, I discovered that the toilet was clogged. I promptly called the property manager, who arranged for the maintenance team to address the issue later in the day. Since I had to leave for a business meeting, I was not present when they came to fix it. Unfortunately, when I returned late that night, I found that while the toilet had been repaired, the maintenance team had left the bathroom floor covered in contaminated water. I contacted the manager again, only to be told that the cleaning team would not be available until the following morning. Given the condition of the room and the lack of prompt attention to this matter, I was very disappointed with my stay and ultimately decided to cancel my reservation.
Stayed 18 nights in Oct 2024

6/10 Okay

Sandra

Liked: Cleanliness, amenities, communication
* the space did not look anything like the photos on line * the TV remote control was not working * the entrance seemed under construction * the was a dog barking several hours and it was difficult to sleep * I never found the keys for the room although I texted * the air freshner in the living room was too strong for my nose
Stayed 4 nights in Feb 2024

2/10 Terrible

Leonhard

Disliked: Communication

Bad communication and responsibilities unclear.

Communication was bad, responsibilities of employees completely unclear. Key never worked at the front door. Even after checking out at 8am in the morning I get messages that the door is locked and the cleaners need to get in. If things don’t work out as planned don’t expect anyone to resolve it. Not what we expected, would not recommend.
Stayed 5 nights in May 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, room comfort, communication

The promotion is far better than the reality

This apartment's website is beautifully designed, but the actual service is extremely poor. The residence is close to the road, and due to poor soundproofing, it is particularly noisy at night. Additionally, the personnel's service is inadequate, lacking basic assistance to guests and exhibiting unfriendliness. Safety measures are also lacking, allowing external individuals to enter freely. In summary, it leaves a very unpleasant experience.
Stayed 3 nights in Oct 2023

4/10 Poor

Tim

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Pay Extra for a Chain if you can. The place had character. The onsite staff (1 guy was interesting). Do not walk barefoot. Cold shower, uneven beds, and very loud. There is some sort of night club on the street level. You can not come & go as you please. You must call a number and someone will come back from where they are and let you in the building. The pool had all sorts of dirt floating around. The blinds are not light proof and someone thought it was a good idea to hang lights outside each room window and keep them on all night. Our issues got a cleaner room, but the experience is one I would never repeat.
Stayed 3 nights in Feb 2024

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Room comfort, communication

the road noise is serious.

I can't communicate with the staff, and the road noise is serious. There is a problem with the electrical system. The center of the bed matris was so soft that it was personally uncomfortable. 1. I didn't receive an e-mail telling me to reply with a copy of my passport before checking in after the reservation confirmation mail. This e-mail arrived on the second day. I checked out on this day. I didn't receive any information about checking in, and I couldn't use Wi-Fi. 2. Worst of all, the soundproofness of the windows was noise on the road all night. The windows of this house didn't serve as any sound insulation. 3. The unused wall outlet kept making a ticking noise. 4. The center of the matris was bent out and my back was uncomfortable. 5. Overall, it's clean and the location of the city center is an advantage.
Stayed 2 nights in Apr 2024

4/10 Poor

James

Disliked: Cleanliness, amenities, property conditions & facilities
BEWARE. We were in town for our sister's wedding and thought this looked like an upscale, comfortable and updated apartment that was within a block of the wedding venue. Boy were we wrong!!! As a guest in this building you are given a key fob that only works to access your actual apartment. NOT the building. You have to wait to be buzzed in every time after you leave and come back. The outside area is filthy and the sidewalks have human feces and urine everywhere. There is a ring camera doorbell on the outside of the unit so someone knows when you are coming/going. We felt as though our belongings were not safe and we could be robbed while attending the wedding events. Additionally, while inside the apartment, there is no deadbolt or latch to keep people from coming in. The window coverings did not have black out shades so it was bright inside even at night. The paint/tile, furniture and overall craftsmanship was very poor. Washer is a front loader and was moldy. Cell phones have spotty service inside the building. Overall it was a terrible experience and I would never recommend it!
Stayed 3 nights in Feb 2024