6/10 Okej
jeanpascal O.
13 juli 2024
Gillade: Kommunikation och plats
Gillade inte: Annonsens riktighet
Villa bionda, not top
Hello Mr. Franco,
We left Villa Bionda and had a good holiday. The following points were certainly positive:
Well-equipped kitchen, well-maintained swimming pool, good beds, spacious closets, quiet location,
Several things in the house were not OK.
- Items that were not present even they were included in the villa description or photos:
- [ ] Air conditioning: fans are not air conditioners. Severalfans didn't work. This caused us to have poor sleep quality.
- [ ] Microwave/microwave
- [ ] Hammock (seen in the photos)
- [ ] Jacuzzi: was present but closed and dirty, neglected and therefore unusable.
- Bed linen is indicated as “included” we paid an extra €200.
- The cleanliness of the terrace was substandard and some attributes were not ok:
- [ ] BBQ: dirty and broken (see photo). The BBQ corner was also not clean.
- [ ] Garbage bins: dirty and still filled with waste
- [ ] Corner at the pool: there was dirt and rubbish in a heap: broken net, old worn brushes, old decking boards, torn bag of salt, rubbish, etc.
- TV didn't work. we were looking forward to following the football matches on TV. We wrote your team an email for further explanation/ instructions but never received an answer.
- Bad Smell in the living room due to the dirty and unhygienic seats.
Thank you for your response and compensation.
Kr
Jean Pascal
Nb. I have many pictures to illustrate but I don’t the way to add them to this message.
jeanpascal O.
Bodde här 7 nätter i juli 2024